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Beer Merchants Reviews

4.7 Rating 4,003 Reviews
95 %
of reviewers recommend Beer Merchants
4.7
Based on 4,003 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Beer Merchants Reviews

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

Write Your review

delivered on time excellent packaging
Helpful Report
Posted 7 years ago
Damaged and dirty products, poor response from customer support. Substituted a Rye IPA for a porter just because the artwork was similar. Found the same beer for less on the highstreet!!
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Posted 7 years ago
prompt delivery - well packaged
Helpful Report
Posted 7 years ago
Got my beer! Communication of despatch would have nice (promised but not done) lucky someone was home. Other than that a good service
Helpful Report
Posted 7 years ago
Used Beer Merchants a handful of times now. Never for myself, always as gifts for friends and family. They have a wide selection of fruit beers to choose from and placing an order is always easy. Delivery has always been within one or two days of my order being placed which is also a bonus. My only complaint is that I usually end up buying the same selection of beers every time. It always seems to be that any new fruit beers on their website are out of stock but having said that the vast majority of beers I end up buying are excellent.
Helpful Report
Posted 7 years ago
Whilst the pricing was excellent the box-choice was poor. A big over-sized box for four bottles of Stille Nacht which promptly fell on their sides and was not at all secure. This is really poor performance. I have a distribution and a shipping background and would never send a package like this out.
Helpful Report
Posted 7 years ago
I ordered a mixed case plus two other bottles. One of the other bottles was boxed and because of the way it was packaged with the case the box was damaged (disappointing as this is a Christmas gift). I contacted the company via the form on the website but have not heard anything.
Helpful Report
Posted 7 years ago
One of the bottles was broken and the beer had seeped into the box. Disappointing since it is a Christmas present. Currently waiting for a decision on how to resolve the situation.
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Posted 7 years ago
Fantastic range of beers from all around the world. The range of Belgian beers alone is staggering. Good pricing. Good delivery service.
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Posted 7 years ago
Very happy with price and service.
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Posted 7 years ago
Excellent delivery and excellent product. Kwark glass, holder and bottles all arrived safely. Thank you very much.
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Posted 7 years ago
Good service, fast delivery, thanks.
Helpful Report
Posted 7 years ago
Excellent service and selection, I use them every year for my Christmas beer selection... reckon its basically a new tradition now!
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Posted 7 years ago
Great beer and service!
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Posted 7 years ago
Top product from a top outfit. Cheers.
Helpful Report
Posted 7 years ago
Great beer selection at good prices with prompt delivery.
Helpful Report
Posted 7 years ago
Great delivery service, quick and secure. No shipping damages, good packaging. Will purchase again.
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Posted 7 years ago
Great service, delivery & products however a lot of packaging for 4 cans of ale (at least it was recyclable)
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Posted 7 years ago
VERY GOOD SERVICE
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Posted 7 years ago
Great service product came really quick, boxed carefully so no damages and perfect for a gavering would recommend this company as they don’t require a minimum order you order as you please
Helpful Report
Posted 7 years ago
Beer Merchants is rated 4.7 based on 4,003 reviews