Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 4,003 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 4,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 20 augustiner helles and 5 augustiner Edelstoff to arrive for Christmas. On the 19th of December I received an e mail saying my order had been despatched and would usually be with me the next working day. I waited until the 23rd with no further communication until I decided to send an e mail. I was told they had only received Edelstoff from the suppliers and had not been able to make up my order. To only be made aware of this 2 days before Christmas was bad enough but I understand it is a busy period but what I did not understand is why there was no attempt to offer any form of alternative. Why not offer to make up the order with Edelstoff? Why not offer any form of compensation? Instead I received an e mail with excuses and a refund, there was an opportunity to show good customer service and rescue something of a bad situation but instead it was made a whole lot worse. Very poor.”

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Posted 9 years ago

“Great selection, really quick delivery. Good service - would highly recommend”

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Posted 9 years ago

“Beers were delivered promptly.”

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Posted 9 years ago

“Excellent service - my order was despatched, and delivered, well within the estimated dates. Well recommended and will definitely use again.”

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Posted 9 years ago

“Very efficient processing of order of beers to France. Extremely helpful.”

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Posted 9 years ago

“Great prices, wonderfull fruit beers and perfect delivery service. I ordered 6 bottles initially, however only five were in the box. I 'phoned and they were very appologetic and the missing bottle was sent and arrived the next day. fantastic company. I highly recommend and will certainly use them next time.”

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Posted 9 years ago

“Easy navigation, speedy delivery, great choice of beers.”

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Posted 9 years ago

“Excellent beers and choice”

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Posted 9 years ago

“Excellent beers, excellent service.”

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Posted 9 years ago

“my order was delivered on time and exactly correct, what more could you want ?”

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Posted 9 years ago

“Order came promptly and they replaced an out of stock item with a very good alternative. I will be definitely be using Beer Merchants again.”

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Posted 9 years ago

“Found the beligum beer i spent time drinking on holiday ordering easy delivery very good recomend any one having aproblem finding beer to try and see what beer merchants can do”

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Posted 9 years ago

“Very prompt delivery, will definitely use again.”

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Posted 9 years ago

“Decent service but ridiculous packaging - 2 pint glasses sent in a box that would hold 12 bottles of wine.”

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Posted 9 years ago

“We are really enjoying our monthly delivery of beer and snacks! 10/10”

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Posted 9 years ago

“I have never dealt with Beer Hawk before and would highly recommend them. The service was top quality and the Belgium beer case I ordered was a great selection.”

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Posted 9 years ago

“super fast delivery, well-packed bottles, and tasty beer!”

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Posted 9 years ago

“Brilliant service, found what I wanted at a good price. Arrived promptly with no breakages.”

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Posted 9 years ago

“Beer all arrived safely, however the glass included had a broken base. This was disappointing”

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Posted 9 years ago

“Beers were excellent, even when a couple of beers couldn't be included in the order, the team offered to select beers as replacements - and they turned out the be the tastiest of the bunch. Swift service too. Cheers for making a beery Christmas!”

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Posted 9 years ago

Beer Merchants is rated 4.7 based on 4,003 reviews