Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,882 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, fast delivery highly recommend them”

Helpful Report

Posted 8 years ago

“Friendly website and quick delivery, although postage seemed expensive.”

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Posted 8 years ago

“Ordered a selection of Belgian beer for Xmas. Arrived quickly and was as expected. Only slight issue was with communication from the delivery company. Just a delivery day advised, then a text message giving an hour slot but only sent one hour before the slot and then they were late and missed their slot.”

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Posted 8 years ago

“The delivery arrived in good time but was missing a bottle. It was delivered the next day. One bottle in a case, what a waste of packaging, it would also have been a nice touch to include an extra bottle to at least recognize the inconvenience to me in having to make sure I was at home to take receipt”

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Posted 8 years ago

“My first order was promptly delivered and matched my order.”

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Posted 8 years ago

“Great service and quick delivery. Love the selections you have.”

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Posted 8 years ago

“Amazing service and very quick delivery thank you”

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Posted 8 years ago

“The pack I wanted was just what I was looking for in terms of beer selection but wasn't in stock when I first looked. I noticed it had come back into stock a few days later and tried to order but I got a message saying there was still one bottle that was missing in stock. The third time I tried it actually went through and bought 2 packs as gifts for 2 people for Christmas. When they arrived they were all in one big box which will make it tricky to package for the two people. It would've been nice to have an option for separate boxes to be included, even if it was an extra £1 or something. Otherwise, good points were price and having the selection of beers I wanted.”

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Posted 8 years ago

“Very quick delivery!”

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Posted 8 years ago

“Easy ordering and rapid delivery - Overall excellent service”

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Posted 8 years ago

“Lovely selection of beers. Fast delivery and very helpful driver- called me as I wasn't in! Will definitely use again. Any chance of getting Jaipur in ????”

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Posted 8 years ago

“Great selection with most in stock and delivered safe and sound in a few days.”

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Posted 8 years ago

“Easy to order fast delivery excellent”

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Posted 8 years ago

“Great selection, speedy delivery and very good packaging. Highly recommended and will definitely use in the future! Thank you so much”

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Posted 8 years ago

“Very prompt delivery and very efficient response to a missing item in the delivery.”

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Posted 8 years ago

“I love the range of beers you guys sell, the website is great and I so bought some Christmas beers for my girlfriend for her to open on Christmas Day! However, despite the quick and safely packaged delivery of them, most of the beers I purchased have damaged labels and are scratched, I understand that this email may read that I'm being difficult and specific. I just really wanted the present to be special and represent the special effort I made to choose exciting beers I know she will love! I'd love to get in touch with you guys to see if any of this experience can be revived or explained either way I'm sure the beer will taste great! Cheers. Alex alex@theolddog.co.uk”

Helpful Report

Posted 8 years ago

Hi Alex, most of the beers you have ordered are from Belgium where they use a returnable bottle scheme so the bottles you have may have been used 5-10 times before and because of that sometimes they won't look at their 100% best. The labels may not stick 100% properly but they have come from far away and from some very small breweries. Apologies they didn't come as you wanted but we do try our best to ensure all our labels are the best we can get hold of.

Posted 8 years ago

“Great quick service. Thank you”

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Posted 8 years ago

“I was looking for a present for xmas. I wanted a selection of Belgium beers . The website gave all the info and I ordered a mixed case which was delivered very quickly, it is a great present Robert Sharpe”

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Posted 8 years ago

“Top company. I ordered some christmas beer, but they didn't have the quantity ordered, very promptly contacted me and arranged to replace with an alternative beer at no additional cost. Great response.”

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Posted 8 years ago

“All very good. Few issues delivery side with the courier but beer merchants sorted out quickly and efficiently. Would use then again.”

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Posted 8 years ago

Beer Merchants is rated 4.7 based on 3,882 reviews