Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,936 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick efficient delivery and arrived in tip top condition”

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Posted 8 years ago

“great service, couldn't be happier.”

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Posted 8 years ago

“Used twice now very good service. Delivery was swift and bottles well packaged in”

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Posted 8 years ago

“Ordered a case as a birthday present. Was delivered to France in just a few days. Excellent”

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Posted 8 years ago

“Great service, fantastic beers, quick, secure and reliable delivery - thank you”

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Posted 8 years ago

“Great service, fantastic beers, quick, secure and reliable delivery - thank you”

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Posted 8 years ago

“Excellent service, well packaged and fast delivery.”

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Posted 8 years ago

“Great speedy service, quick response, very happy with the beers. There was one beer that the label was half ripped off for, which would of been issue if was purchased for a present.”

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Posted 8 years ago

“Great service, great beer and fast, efficient delivery - what more could you want?”

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Posted 8 years ago

“Super fast delivery and well packaged ,well impressed with the service from beer merchants,selection of american/belgian beers is superb pleased i found this website will certainly be using again. Kona big wave went down well new year.Many thanks dave.”

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Posted 8 years ago

“It was a shame our order was wrong - two beers incorrect and then when you sent the 'correct' beers, one of those was wrong! Otherwise happy with speed of initial delivery.”

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Posted 8 years ago

“Will definitely use Beer merchants again. Excellent service”

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Posted 8 years ago

“Excellent service, the drinks arrived well packed, safe and in an extremely timely fashion.”

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Posted 8 years ago

“I ordered 20 augustiner helles and 5 augustiner Edelstoff to arrive for Christmas. On the 19th of December I received an e mail saying my order had been despatched and would usually be with me the next working day. I waited until the 23rd with no further communication until I decided to send an e mail. I was told they had only received Edelstoff from the suppliers and had not been able to make up my order. To only be made aware of this 2 days before Christmas was bad enough but I understand it is a busy period but what I did not understand is why there was no attempt to offer any form of alternative. Why not offer to make up the order with Edelstoff? Why not offer any form of compensation? Instead I received an e mail with excuses and a refund, there was an opportunity to show good customer service and rescue something of a bad situation but instead it was made a whole lot worse. Very poor.”

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Posted 8 years ago

“Great selection, really quick delivery. Good service - would highly recommend”

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Posted 8 years ago

“Beers were delivered promptly.”

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Posted 8 years ago

“Excellent service - my order was despatched, and delivered, well within the estimated dates. Well recommended and will definitely use again.”

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Posted 8 years ago

“Very efficient processing of order of beers to France. Extremely helpful.”

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Posted 8 years ago

“Great prices, wonderfull fruit beers and perfect delivery service. I ordered 6 bottles initially, however only five were in the box. I 'phoned and they were very appologetic and the missing bottle was sent and arrived the next day. fantastic company. I highly recommend and will certainly use them next time.”

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Posted 8 years ago

“Easy navigation, speedy delivery, great choice of beers.”

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Posted 8 years ago

Beer Merchants is rated 4.7 based on 3,936 reviews