Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,930 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,930 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and delivery Of the goods very smooth And we were kept informed of progress. Very good Experience, will use again.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Good website, quite a few beers advertised were out of stock. Still a very good selection. Will definitely pay for a better delivery service next time though. The packing could do with a bit more packing as when the box was delivered the beers were all over the place. Would definitely use again although not the cheapest online and could offer some sort of loyalty card.”

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Posted 8 years ago

“Except for being out of stock for several Christmas/seasonal beers that I wanted, the service and value was first-rate!”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Quick delivery considering it being so close to Christmas. Only drawback was you did not have all the beers I wanted, some of them was sold out at the time of order. Will happily use you again.”

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Posted 8 years ago

“Very well packaged and arrived promptly - excellent service!”

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Posted 8 years ago

“I couldn’t find the beer my husband loves in stock anywhere, but Beer Merchants have it!!! Reasonable prices and quick deliveries.”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“There is always a very good diversity of stock, and delivery is very good and fast. BUT... i recently brought on of your gift packs as part of my order, and was very unhappy when the items arrived mixed in with the rest of my order; i had excepted that a 'gift pack' would have been in gift packaging for example a box of its own. So now that i want to give the gift pack to a friend as a Christmas present I need to find a way to package the items myself.”

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Posted 8 years ago

“Easy from start to finish , very helpful when I had a query . Prompt delivery.”

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Posted 8 years ago

“Great prompt delivery service. Worthy of 5 stars and would give another 5 if they stocked Herforder Pils that was drunk by the entire British Army in Germany 😉 🍻🍻🍻🍻🍻”

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Posted 8 years ago

“Beer delivered on time, broken glass replaced, excellent customer service. What more can you ask for?”

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Posted 8 years ago

“Easy and efficient to order - prompt delivery”

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Posted 8 years ago

“If you are buying gifts for Christmas I urge you to thoroughly check your order when it arrives. A couple of weeks ago I had a wrong bottle sent out which was quickly resolved. I then placed another order of 24 bottles and I was shorted 2 bottles! I sent an email on Saturday to someone called Kieron to complain, it’s now Wednesday and I’ve had no reply.”

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Posted 8 years ago

“Website has a very unappealing design. Poor infomation about the beers. Many items out of stock. Delivery of my order was a bottle short.”

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Posted 8 years ago

“I didn't receive the package. I didn't put less feedback because I've got a refund.”

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Posted 8 years ago

“Quick delivery and well packaged.”

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Posted 8 years ago

“Poorly packaged. Ordered 6 cans of beer but on arrival the cans were rattling around the box. Not very good.”

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Posted 8 years ago

Beer Merchants is rated 4.7 based on 3,930 reviews