benuta.co.uk Reviews

Name: benuta.co.uk
Address: Hohe Str. 87, Bonn, North Rhine-Westphalia
Rating: 4.19

4.2 Rating 814 Reviews

78 %

of reviewers recommend benuta.co.uk

About benuta.co.uk:

Our heart beats for carpets and home accessories. For us, home is the place that expresses our personality and individuality and invites us to feel good and relax. We believe that anyone and everyone can easily create such a place for themselves. That's why we do everything we can to support our customers with our products and an inspiring shopping experience.

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benuta.co.uk 5 star review on 11th January 2026

Geraldine S

benuta.co.uk 5 star review on 21st December 2025

T'Mera M

benuta.co.uk 5 star review on 19th December 2025

MARILYN E

benuta.co.uk 5 star review on 17th December 2025

Anonymous

212

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would recommend this company to others thinking of purchasing a rug, speedy delivery too.”

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Posted 3 months ago

“Great selection, wonderful service.”

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Posted 3 months ago

“Easy communication and quick shipping. Thank you very much.”

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Posted 3 months ago

“Loved the option to get a sample box, delivery of both the samples and the rug was very smooth and quick, very happy with the quality of the product.”

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Posted 3 months ago

“Great experience shopping with benuta - got a great deal - thank you.”

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Posted 3 months ago

“Order was delivered on time. The rugs were well packaged, wrapped and protected.”

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Posted 3 months ago

“Delivered earlier than notified, would have liked it sooner though.”

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Posted 3 months ago

“Avoid - Rug I ordered looked absolutely nothing like the photo and then the company had the nerve to charge me £20 to send it back. I can’t comprehend how this is allowed as it is essentially a scam.”

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Posted 3 months ago

Hi Laura, Thank you for taking the time to share your experience with us. We’re really sorry to hear that the rug did not meet your expectations and that you felt the return process was unfair. Your feedback is valuable and helps us to enhance our services and product representations. We encourage our customers to reach out to our customer support if they have concerns, as we are always here to assist! Warm regards, Team benuta.co.uk

Posted 3 months ago

“Great quality!”

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Posted 3 months ago

“Carpet arrived within the specified delivery time.”

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Posted 3 months ago

“Quick delivery and good communication”

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Posted 3 months ago

“Excellent service . Had an issue when ordering ( my error ) sent email . Immediate response and problem solved”

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Posted 3 months ago

“Is lovely company Quick delivery and rug is amazing great quality 👌”

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Posted 3 months ago

“Delivered on time and easy”

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Posted 3 months ago

“Will more be returning to this store due to the quality and misleading pictures.”

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Posted 3 months ago

Hi Chloe, Thank you for sharing your thoughts with us! 💔 We're really sorry to hear that the quality of the item didn’t meet your expectations and that the images felt misleading. We strive to provide accurate representations, and your feedback will certainly help us improve. If you have further concerns or would like to discuss this more, please reach out to our customer support team—we're here to assist you in any way we can. Warm regards, Team benuta.co.uk

Posted 3 months ago

“Good service even after change if delivery address”

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Posted 3 months ago

“Difficult to reach. Only way is through email.”

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Posted 3 months ago

Hi Mariz, Thank you for your feedback! 💖 We’re truly sorry to hear that you found it challenging to reach us. We understand how important prompt communication is and are continuously striving to improve. If you have any questions or need assistance, please don’t hesitate to reach out via email or check our help section on the website for quicker guidance! We're here to help and make your experience smoother. Warm regards, Team benuta.co.uk

Posted 3 months ago

“Delivery time was as provided on the website when ordering”

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Posted 3 months ago

“Really happy with the choice of products the ease of ordering they’re really good value and the Delivery arrived promptly. Everything went extremely well.”

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Posted 3 months ago

“Rugs very nice but unhappy with crease marks”

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Posted 3 months ago

benuta.co.uk is rated 4.2 based on 814 reviews