benuta.co.uk Reviews

Name: benuta.co.uk
Address: Hohe Str. 87, Bonn, North Rhine-Westphalia
Rating: 4.21

4.2 Rating 434 Reviews

79 %

of reviewers recommend benuta.co.uk

About benuta.co.uk:

Our heart beats for carpets and home accessories. For us, home is the place that expresses our personality and individuality and invites us to feel good and relax. We believe that anyone and everyone can easily create such a place for themselves. That's why we do everything we can to support our customers with our products and an inspiring shopping experience.

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benuta.co.uk 5 star review on 10th May 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality carpet very pleased with it.”

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Posted 3 months ago

“I always loved this brand. Very good quiso it y and service”

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Posted 3 months ago

“Great communication, fast delivery”

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Posted 3 months ago

“Good communication along with service.”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Very poor service. They make it very tricky to return if not right. Wouldn't recommend”

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Posted 3 months ago

“the worst and lowest quality carpets are here. Moreover, customer satisfaction is zero. They never care. Never shop, never buy anything. Your money and time will go to waste. I ordered 2 carpets about 2 months ago, 2 pieces of 140*200, but they sent me a 300*200 carpet and it arrived 12 days later. I asked for a refund, they said you can keep the carpet and we will refund 90% of it, but they did not. They did not answer my e-mails. The carpet is supposedly washable, but I threw it in the trash after washing it once.”

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Posted 3 months ago

“Very good website, it was very fast shipping to the UK, even though the goods were coming from germany”

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Posted 3 months ago

“Do not recommend”

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Posted 3 months ago

“It took some time to deliver the product but I suppose it was because of the holiday season. The rug did arrive after New Years and I am very pleased with its quality and design.”

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Posted 4 months ago

“Unfortunately, I never received my order and haven’t had the refund I requested a month later, either. Avoidant!”

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Posted 4 months ago

“Order did not arrive”

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Posted 4 months ago

“Really pleased with my rug it went beyond my expectations. The service was excellent. Thank you Susan”

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Posted 4 months ago

“Good communication. Highly recommend”

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Posted 4 months ago

“Great rug, ideal for a hall runner. Very efficient delivery arrived in time for Christmas.”

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Posted 4 months ago

“Would recommend for quality and service.”

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Posted 4 months ago

“Carpet arrived completely bent, was not transported on a roll but packed in a box that was too small. Nobody responded to repeated queries and requests to collect the product. I have claimed the amount on my credit card. Inadequate customer service, unacceptable goods, will no longer order from this company.”

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Posted 4 months ago

“Good but delivery took a long time”

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Posted 4 months ago

“Good website”

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Posted 4 months ago

“Great service - the only negative was probably a fault of my own, I didn't realise shipment was required from overseas. But it was swift!”

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Posted 4 months ago

benuta.co.uk is rated 4.2 based on 434 reviews