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BetterMe Reviews

4.6 Rating 2,457 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,457 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“My refund was taken care of the same day. Although the communication was through email, it was very effective and quick. Sometimes we just have to be patient, not everything gets resolved within a minute 🙂”
Helpful Report
Posted 7 months ago
Thank you for your kind feedback! We're glad to hear your refund was handled promptly and that our email communication was effective. If you need anything else, we're here to help. Warm regards, Team BetterMe
Posted 7 months ago
“Resolução rápida.”
Helpful Report
Posted 8 months ago
Obrigado pelo seu feedback! Que bom saber que a resolução foi rápida. Se precisar de mais alguma coisa, estamos à disposição. Com os melhores cumprimentos, Equipe BetterMe
Posted 7 months ago
“Bien, los videos son muy completos y ha cumplido su expectativa”
Helpful Report
Posted 8 months ago
¡Fantástico! Nos alegra mucho saber que los videos son completos y que han cumplido tus expectativas. Si necesitas algo más, aquí estamos para ayudarte. Saludos cordiales, Equipo BetterMe
Posted 7 months ago
“J’ai eu un problème lors de ma dernière souscription et l’équipe était là pour m’accompagner et me donner satisfaction au delà de mes attentes. Je leur en est gré, et les remercie grandement. L’expérience Betterme continue”
Helpful Report
Posted 8 months ago
Bonjour, Merci pour votre retour. Nous sommes ravi(e)s que notre équipe ait été présente pour vous accompagner et vous apporter satisfaction au-delà de vos attentes. Votre reconnaissance nous motive à continuer ainsi. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. Bien à vous, Team BetterMe
Posted 7 months ago
“Great customer service”
Helpful Report
Posted 8 months ago
Hi V, Thank you for your wonderful 5/5 rating. We're thrilled to hear you had a great experience with our customer service. If you need anything else, we’re here to help. Best regards, Team BetterMe
Posted 7 months ago
“Joined, canceled, then re-joined. But when I did so I was given a completely different workout program than what I initially had. The BetterMe Team switched me back to the program I wanted quickly and with no issues at all. Great customer service!”
Helpful Report
Posted 8 months ago
Hi Susan, Thank you for sharing your experience. We’re glad to hear the team resolved the program issue quickly and that you’re back on the plan you wanted. If there’s anything else you need, we’re here to help. Best regards, Team BetterMe
Posted 7 months ago
“The BetterMe support team was very responsive and courteous. They were very knowledgeable about their products and subscriptions and thoroughly investigated my issue. The results of which were highly informative and helpful.”
Helpful Report
Posted 8 months ago
Hi there, Thank you for sharing your positive experience. We’re glad our support team was responsive, courteous, and thorough, and that the information provided was helpful. If you need anything else, we’re here to assist. Best regards, Team BetterMe
Posted 7 months ago
“I requested a refund for a subscription that was cancelled but the amount had auto debited from my bank account. The customer support was very helpful in understanding the situation & initiated a refund at the earliest.”
Helpful Report
Posted 8 months ago
Hi there, We’re glad to hear the refund was processed promptly and that our support team could resolve this for you. If you need anything else, please don’t hesitate to reach out. Best regards, Team BetterMe
Posted 7 months ago
“Very happy with the Customer Service. Will be happy to recommend the app.”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your kind words! We’re thrilled you’re happy with our Customer Service and would recommend the app. If you need anything else, we’re here to help. Best regards, Team BetterMe
Posted 7 months ago
“Fui bem atendida ao pedir o cancelamento de uma compra. Resolveram meu problema de forma rápida.”
Helpful Report
Posted 8 months ago
Olá Lorena, Fico feliz que tenha sido bem atendida e que o cancelamento tenha sido resolvido rapidamente. Obrigada pelo seu feedback! Abraços, Equipe BetterMe
Posted 7 months ago
“Happy with how my matter was handled.”
Helpful Report
Posted 8 months ago
Hi there, Thanks for your kind words. We’re glad to hear that you’re happy with how your matter was handled. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 7 months ago
“Thanks for helping me and giving prompt reply to all emails with all professionalism 🫶🏻❤️”
Helpful Report
Posted 8 months ago
Hi Sam, Thanks for your kind words! We’re glad our prompt replies and professionalism helped you. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 7 months ago
“Great ap Eady to learn exercises and follow!”
Helpful Report
Posted 8 months ago
Hi there, Thank you for sharing your feedback. We’re thrilled to hear you found it easy to learn exercises and follow along. If you need any tips or have questions as you continue, we’re here to help. Kind regards, Team BetterMe
Posted 7 months ago
“Thanks so far so good. I just started and feel great”
Helpful Report
Posted 8 months ago
Hi Nadya, Thank you for sharing your feedback. We’re thrilled to hear you’ve started and are feeling great. If there’s anything you need as you continue, we’re here to help. Kind regards, Team BetterMe
Posted 7 months ago
“Tuve un problema al realizar una compra y al contactar con BetterMe me ayudaron y solucionaron mi problema rápidamente.”
Helpful Report
Posted 8 months ago
Hola, Gracias por tus palabras. Nos alegra saber que pudimos ayudarte y resolver tu problema rápidamente. Si necesitas algo más, no dudes en contactarnos. Un saludo cordial, Equipo BetterMe
Posted 7 months ago
“BetterMe showed understanding and empathy in my difficult situation. Thank you”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your kind words. We're glad to hear that BetterMe showed understanding and empathy during your difficult situation. If you need anything else, feel free to reach out at care@betterme.world. Warm regards, Team BetterMe
Posted 7 months ago
“I had a very good response from BETTER ME about my cancellation. The team reached out to me without any problems. Thank you so much!”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your kind words. We're glad to hear that you had a very good response from BetterMe about your cancellation and that the team reached out without any problems. If you need anything else, feel free to reach out at care@betterme.world. Warm regards, Team BetterMe
Posted 7 months ago
“All is OK, thanks”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your kind words. We're glad to hear that all is OK. If you need anything else, feel free to reach out at care@betterme.world. Warm regards, Team BetterMe
Posted 7 months ago
“good contact with the customer’s help center”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your kind words. We're glad to hear you had good contact with our customer’s help center. If you need anything else, feel free to reach out at care@betterme.world. Warm regards, Team BetterMe
Posted 7 months ago
“Si, se han adaptado perfectamente a mis necesidades”
Helpful Report
Posted 8 months ago
Hola, Muchas gracias por tus palabras. Nos alegra saber que se adaptaron perfectamente a tus necesidades. Si necesitas algo más, no dudes en contactarnos en care@betterme.world. Saludos cordiales, Team BetterMe
Posted 7 months ago
BetterMe is rated 4.6 based on 2,457 reviews