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BetterMe Reviews

4.6 Rating 2,013 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,013 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Quick answer and very friendly. They understand and help you to fix your problems.
Helpful Report
Posted 1 week ago
Hi Joffrey, Thank you for your kind words! Weโ€™re glad we could help you fix your problems. Weโ€™re here for you. Warm regards, Team BetterMe
Posted 1 week ago
Very nice and helpful customer service. I had a charge issue as I had cancelled subscription on App Store but betterme still charged me and nicely helped and offered solutions to my problem. Thanks
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Posted 2 weeks ago
Hello! It is delightful to hear such positive words and itโ€™s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 week ago
I could not use their product and I asked for a refund and they issued one to me.
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Posted 2 weeks ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 week ago
Very helpful and understanding
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Posted 2 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 week ago
Although I made the mistake of purchasing an app other than the one I thought I was buying, I reached out to BetterMe about an hour after purchase. The company immediately cancelled my subscription after receiving my request. Per their policy, they told me I had access for the period of my subscription. Since it was not an app that worked for me, I requested a refund as I would not use it at all. That day the funds were back in my account. The whole process only took a couple of emails. That's customer service!
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Posted 2 weeks ago
Hi there, Thanks so much for sharing your experience. If you ever need help again, weโ€™re here for you. Kind regards, Team BetterMe
Posted 1 week ago
ร“timo atendimento
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Posted 2 weeks ago
Oi! Muito obrigado pelo seu feedback positivo. Que รณtimo saber que o atendimento foi do seu agrado. Se precisar de algo, estamos ร  disposiรงรฃo. Abraรงos, Equipe BetterMe
Posted 1 week ago
Very helpful team
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Posted 2 weeks ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 1 week ago
Amazing service
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Posted 2 weeks ago
Hi there, Thank you for your 5-star review! Weโ€™re thrilled you had a great experience with BetterMe. Warm regards, Team BetterMe
Posted 1 week ago
Thank you BetterMe team for your support and promptness in helping me sort out the confusion with my subscription.
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Posted 2 weeks ago
Hi there, Thank you so much for your kind words and for trusting BetterMe. Weโ€™re glad we could help sort out the subscription confusion quickly. If you need anything else, weโ€™re here to help. Warm regards, Team BetterMe
Posted 1 week ago
I am happy with how professionally i was dealt with by better me customer service. Due to direct debit, i got charged for a 3 month subscription which I did not want as I was not using the app at all. They responded quickly and issued me a refund. I am so pleased with how professional and supportive they were :)
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Posted 2 weeks ago
Hi there, Thank you for your kind words! Weโ€™re glad you had a positive experience with our support. Kind regards, Team BetterMe
Posted 1 week ago
I just got some problems with my billing process and I have been well supported by the Team. Appreciate so much guys!!
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Posted 2 weeks ago
Hi Helen, Thanks for sharing your experience. Weโ€™re glad our team could support you with your request. If you need any further assistance, weโ€™re here to help. Kind regards, Team BetterMe
Posted 2 weeks ago
Es una apps muy completa la recomiendo mucho los ejercicios de adaptan a cada persona
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Posted 2 weeks ago
ยกHola! ยกMuchรญsimas gracias por tus amables palabras! Nos alegra saber que la aplicaciรณn te resulta completa y que los ejercicios se adaptan a cada persona. Si necesitas mรกs ayuda, estamos aquรญ para ayudarte. Saludos cordiales, El equipo de BetterMe
Posted 2 weeks ago
The customer service team is very helpful and responded quickly to my inquiry and request.
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Posted 2 weeks ago
Hi there, Thank you for your review. Weโ€™re glad our team could assist you quickly with your inquiry. If you need any further help, weโ€™re here for you. Kind regards, Team BetterMe
Posted 2 weeks ago
Excellent customer service. Prompt, courteous and willing to receive customer feedback.
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Posted 2 weeks ago
Hi Jimmy, Thank you for your kind words. Weโ€™re glad our customer service met your expectations and that you felt supported. Kind regards, Team BetterMe
Posted 2 weeks ago
Very responsive and easy to approach.
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Posted 3 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 weeks ago
Working with the BetterMe customer service via email was simple and friendly. They were quick to respond and offered a solution to the complaint. Partial refund was processed quickly.
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Posted 3 weeks ago
Hi there, Thanks for sharing your experience. Weโ€™re glad our team could help with your request. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 2 weeks ago
Service client trรจs rรฉactif.
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Posted 3 weeks ago
Bonjour, Merci pour votre retour. Nous sommes ravis que notre service client vous ait รฉtรฉ rรฉactif. Si vous avez dโ€™autres besoins, nโ€™hรฉsitez pas ร  nous contacter. Cordialement, Team BetterMe
Posted 2 weeks ago
Thank you ๐Ÿ™
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Posted 3 weeks ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 2 weeks ago
The result if my emails you Better Me were very good. Got the exact result I hoped for. Very good interaction.
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Posted 3 weeks ago
Hi there, Thanks for sharing your experience. Weโ€™re glad the results met your expectations and that you had a good interaction. Best regards, Team BetterMe
Posted 2 weeks ago
์นœ์ ˆํ•ด์š”. ์—ฌ๋Ÿฌ ์„œ๋น„์Šค๋ฅผ ์ด์šฉํ•  ์ˆ˜ ์žˆ๊ฒŒ ๋„์™€์ค˜์š”
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Posted 3 weeks ago
์•ˆ๋…•ํ•˜์„ธ์š”! ์†Œ์ค‘ํ•œ ์˜๊ฒฌ ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. BetterMe ์ด์šฉ ๊ฒฝํ—˜์— ๋Œ€ํ•ด ์ข‹์€ ๋ง์”€์„ ๋‚˜๋ˆ ์ฃผ์…”์„œ ์ง„์‹ฌ์œผ๋กœ ๊ฐ์‚ฌ๋“œ๋ฆฝ๋‹ˆ๋‹ค. BetterMe ํŒ€ ๋“œ๋ฆผ
Posted 3 weeks ago
BetterMe is rated 4.6 based on 2,013 reviews