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BetterMe Reviews

4.5 Rating 1,666 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
I have a great experience with the costumers service. They respond so fast. I had a medical issue that don’t let me exercise for the next 6 months and they accepted to give me a total refound
Helpful Report
Posted 2 weeks ago
Hello! Thank you for your review and for choosing our app. We’re glad our customer service was fast and helpful, and that we could assist you with your request. If you need anything else, we’re here for you. Best regards, Team BetterMe
Posted 1 week ago
Amabili și bine intenționați. Felicitări și succes pe mai departe!🙏
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Posted 2 weeks ago
Salut! Îți mulțumim pentru cuvintele frumoase și pentru încurajare. Ne bucurăm că ești mulțumit(ă) și suntem aici dacă ai nevoie de orice ajutor în viitor. Cu drag, Team BetterMe
Posted 1 week ago
Maximális együttérzésben és segítségben volt részem, köszönöm!
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Posted 2 weeks ago
Kedves Matzkovicsné, Köszönjük, hogy megosztotta velünk a tapasztalatait. Örülünk, hogy empatikus és segítőkész volt a támogatás, és számíthat rá a jövőben is, ha szüksége van rá. Üdvözlettel, BetterMe csapata
Posted 1 week ago
gracias por la ayuda
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Posted 2 weeks ago
¡Hola! Gracias por tu reseña y por elegir nuestra app. Saludos cordiales, Equipo BetterMe
Posted 2 weeks ago
gracias por la ayuda
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Posted 2 weeks ago
¡Hola! ¡Muchísimas gracias por tu reseña de 5 estrellas! Saludos cordiales, Equipo BetterMe
Posted 2 weeks ago
Customer service was quick to respond to my emails and efficiently resolved my concern. While I did not meet the requirements for a refund, they were able to offer me bonuses and a partial refund and also canceled any future auto renewal.
Helpful Report
Posted 2 weeks ago
Hello! Thank you for sharing your experience. We’re glad our team could respond quickly and resolve your concern. Best regards, Team BetterMe
Posted 2 weeks ago
I sent an email without any expectations assuming I wasn’t going to hear back, but I did in a fast and profesión matter. My issue were resolved the same day with no wait time.
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Posted 2 weeks ago
Hello! Thank you for sharing your experience. We’re glad our team could respond quickly and resolve your issue the same day. If you ever need assistance again, we’re here for you. Best regards, Team BetterMe
Posted 2 weeks ago
Their customer service team is the best !! They answer all of your questions really quickly and are always helpful and looking for your best options.
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Posted 2 weeks ago
Hello! Thank you for sharing your experience. We’re thrilled our customer service team could assist quickly and be helpful for you. Best regards, Team BetterMe
Posted 2 weeks ago
Tuve un problema con el pago y lo solucionaron rápidamente, el servicio de atención al cliente es muy eficaz
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Posted 2 weeks ago
Hola! Gracias por compartir tu experiencia. Nos alegra saber que pudieron resolver rápidamente el problema de pago y que nuestro atención al cliente fue eficaz. Si necesitas ayuda de nuevo, estamos a tu disposición. Saludos cordiales, Equipo BetterMe
Posted 2 weeks ago
I contact better me to cancel my subscription. I got an immediate reply. I asked for a refund. I got a refund right away. I suggest that you use this company as it seems honest and customer service is great.
Helpful Report
Posted 2 weeks ago
Hello! Thank you for sharing your experience. We’re glad our team could assist you quickly with your request and that you found our service honest and helpful. If you ever need help again, we’re here for you. Best regards, Team BetterMe
Posted 2 weeks ago
Super service en je krijgt ook gelijk antwoord op je vragen, de app is ook heel duidelijk met de oefeningen..
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Posted 2 weeks ago
Hallo! Bedankt voor je geweldige recensie! We zijn blij te horen dat de service snel is en dat de app gebruiksvriendelijk is. Met vriendelijke groet, Team BetterMe
Posted 2 weeks ago
Top 👍 rien a dire c’est parfait
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Posted 2 weeks ago
Bonjour! Merci pour votre commentaire positif. Nous sommes ravis que tout soit parfait pour vous. N'hésitez pas à revenir vers nous si vous avez besoin d'aide. Cordialement, L'équipe BetterMe
Posted 2 weeks ago
Fast and efficient like no other support team actuay
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Posted 2 weeks ago
Hello! Thank you for your kind words! We’re glad our support team could help quickly and efficiently. Best regards, Team BetterMe
Posted 2 weeks ago
The team was really helpfull and kind!
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Posted 2 weeks ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 weeks ago
Un bon service client, une réponse rapide, je vous remercie.
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Posted 2 weeks ago
Bonjour! Merci beaucoup pour votre commentaire positif. Nous sommes ravis que vous ayez été satisfait de notre service client et que notre réponse ait été si rapide. N'hésitez pas à nous recontacter si vous avez d'autres questions. Cordialement, L'équipe BetterMe
Posted 2 weeks ago
こちらの要望に対して真摯に対応してくれました。 ありがとうございました。
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Posted 2 weeks ago
こんにちは!フィードバックをいただきありがとうございます。 お客様のご要望に真摯にお応えできたことを大変嬉しく思います。 BetterMeチーム一同
Posted 2 weeks ago
要望に対して真摯に対応してくれました。
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Posted 3 weeks ago
こんにちは!ご丁寧なご感想をありがとうございます。要望に真摯に対応できたとのこと、大変嬉しく思います。今後もより良いサービスを提供できるよう努めます。今後ともよろしくお願いいたします。 よろしくお願いいたします。Team BetterMe
Posted 2 weeks ago
Ich hatte bei der Anmeldung ein Problem, welches über den Service schnell und unkompliziert gelöst wurde. Bin sehr zufrieden und habe schon die ersten Tage hinter mir und bin sehr zufrieden mit der Gestaltung, dem Plan und dem Aufbau. Kann ich nur empfehlen.
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Posted 3 weeks ago
Hallo! Vielen Dank für dein tolles Feedback. Wir freuen uns, dass wir dein Anmeldeproblem schnell lösen konnten und du mit Gestaltung, Plan und Aufbau zufrieden bist. Vielen Dank für deine Empfehlung! Liebe Grüße, Team BetterMe
Posted 3 weeks ago
Great service and really felt heard and understood. She helped me explain what happened, gave advice and gave me extra bonuses to make me feel special
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Posted 3 weeks ago
Hello! Thank you so much for your kind words. We're thrilled you felt heard and understood, and that our guidance and extra bonuses made you feel special. We appreciate your support and hope to see you again soon. Warm regards, Team BetterMe
Posted 3 weeks ago
Great service and really felt heard and understood. She helped me explain what happened, gave advice and gave me extra bonuses to make me feel special
Helpful Report
Posted 3 weeks ago
Hello! Thank you so much for your kind words. We're thrilled you felt heard and understood, and that our guidance and extra bonuses made you feel special. We appreciate your support and hope to see you again soon. Warm regards, Team BetterMe
Posted 3 weeks ago
BetterMe is rated 4.5 based on 1,666 reviews