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BetterMe Reviews

4.6 Rating 2,316 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
A big thank you to the customer service team for listening and resolving my issue.
Helpful Report
Posted 1 week ago
Hi there, Thanks for your kind words. We’re glad our team listened and resolved your issue. Best regards, Team BetterMe
Posted 1 week ago
very helpful teams. Thanks😘
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Posted 1 week ago
Hi there, Thanks for your kind words. We’re glad our team was helpful. Best regards, Team BetterMe
Posted 1 week ago
Fast and comprehensive reply
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Posted 1 week ago
Hi Magdalena, Thanks for sharing your feedback. We’re glad you found the reply fast and comprehensive. Best regards, Team BetterMe
Posted 1 week ago
Muy buena atencion y rapidos en salucionarte dudas👌
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Posted 1 week ago
Hola, Gracias por compartir tu experiencia. Nos alegra saber que la atención fue buena y que se resolvieron tus dudas con rapidez. Saludos cordiales, Equipo BetterMe
Posted 1 week ago
Conteúdo muito bom . Super atenciosos .
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Posted 1 week ago
Oi! Obrigado pelo seu feedback. Ficamos felizes que o conteúdo tenha sido útil e que tenha gostado da nossa atenção. Abraços, Equipe BetterMe
Posted 1 week ago
Quick resolution of the problem
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Posted 1 week ago
Hi there! Thank you for sharing your experience. We’re glad to hear the problem was resolved quickly. Kind regards, Team BetterMe
Posted 1 week ago
I had issues with the plan and my concern was quickly taken care of. Multiple people offering choices of resolution. I always appreciate great customer care
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Posted 1 week ago
Hi there! Thank you for sharing your experience. We’re glad to hear your concern was addressed quickly and that you appreciated the multiple options offered for resolution. Kind regards, Team BetterMe
Posted 1 week ago
Whenever I have had a question regarding this app or my subscription, it has always been answered in a timely and professional manner
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Posted 1 week ago
Hi there! Thank you for sharing your feedback. We’re glad to hear that questions about the app or your subscription are answered promptly and professionally. Kind regards, Team BetterMe
Posted 1 week ago
È un anno e mezzo che mi alleno e mi trovo benissimo ,il mio fisico è cambiato del tutto sono più tonica
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Posted 1 week ago
Ciao Corinne! Grazie per il tuo feedback. Siamo felici che il tuo allenamento ti stia dando questi risultati e ti faccia sentire più tonica. Cordiali saluti, Team BetterMe
Posted 1 week ago
Customer service is wonderful. They’re incredibly responsive (via email). And resolved my concern immediately. Very appreciative.
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Posted 1 week ago
Hello! Thank you for your feedback. We’re glad our customer service was responsive and resolved your concern quickly. We appreciate your kind words. Kind regards, Team BetterMe
Posted 1 week ago
Servicio al cliente , dio solución pronta a.mi problema , todo bien
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Posted 1 week ago
¡Hola! ¡Gracias por compartir tus comentarios! Nos alegra saber que el servicio de atención al cliente te brindó una solución rápida a tu problema. Saludos cordiales, Equipo de BetterMe
Posted 1 week ago
A pesar de ser una rutina corta, lo sentía en mi cuerpo, así que me pareció muy bien el programa de calistenia, cambié de residencia y el internet ya no me permitía seguir usando la app, por una confusión sobre el medio de contratación me hicieron el cobro, me comunique al servicio de atención a clientes y me hicieron el reembolso, fueron muy amables y rápidos
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Posted 1 week ago
¡Hola! Gracias por compartir tu experiencia. Nos alegra saber que el programa de calistenia te ha resultado útil. Si necesitas algo más, no dudes en contactar con nuestro equipo de soporte. Atentamente, Equipo BetterMe
Posted 1 week ago
Product is genuinely great and customer service is very helpful when needed.
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Posted 1 week ago
Hi Katie, Thank you for your kind words. We’re glad you’re enjoying the product and that our team has been helpful whenever needed. Kind regards, Team BetterMe
Posted 1 week ago
She process the return in a timely manner! Thanks
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Posted 2 weeks ago
Hi Raquel, Thank you for your feedback. We're glad the return was processed in a timely manner. Kind regards, Team BetterMe
Posted 1 week ago
Very good!
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Posted 2 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 week ago
Very good app and customer service. I had an issue and the team was more than happy to assist with resolving it and in a timely manner.
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Posted 2 weeks ago
Hi Dana, Thank you for your feedback. We’re glad you had a positive experience with the app and that our team was able to assist promptly. Kind regards, Team BetterMe
Posted 1 week ago
I have been using the BetterMe App for more than three years now. I am very happy with the results I have seen on my body and my psychology. I am 59 years old and friends tell me I look 10 years younger. I can feel it myself too. The workouts keep me fit enough at my age to keep doing my favorite water sport (i.e. wing foiling). I recomend it to everyone, no matter their age. Well done BetterMe. Thank you so much!
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Posted 2 weeks ago
Hello Gerasimos, Thank you for sharing your experience. We’re thrilled that BetterMe has supported you for over three years and that you feel younger. We appreciate your recommendation. Kind regards, Team BetterMe
Posted 1 week ago
I received a quick response and help when I needed it.
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Posted 2 weeks ago
Hi Amelia, Thank you for your feedback. We’re glad our quick response and help could assist you when you needed it. Kind regards, Team BetterMe
Posted 1 week ago
They were perfect, I had a problem with a charge and they solved it very easily and quickly. I have to say that I’ m really happy of the service. Tanks a lot
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Posted 2 weeks ago
Hi Mony, Thanks for your kind words. We're glad the charge issue was resolved easily and quickly and that you're happy with the service. Kind regards, Team BetterMe
Posted 1 week ago
Very kind and quick in solving problems. The application is very effective and gives results. When I recover, I definitely return only to them. Kudos to the customer support.
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Posted 2 weeks ago
Hi Doris, Thank you for your kind words. We’re glad our team was kind and quick, and that you found the app effective. Kind regards, Team BetterMe
Posted 2 weeks ago
BetterMe is rated 4.6 based on 2,316 reviews