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BetterMe Reviews

4.6 Rating 2,454 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,454 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“سرعه الرد وحل مشكلتي شكرا”
Helpful Report
Posted 1 week ago
مرحباً! شكراً جزيلاً لك على تقييمك الإيجابي! يسعدنا جداً أن سرعة استجابتنا وكفاءتنا في حل المشكلات قد نالت رضاك. نحن دائماً في خدمتك إذا احتجت إلى أي مساعدة أخرى. مع أطيب التحيات، فريق BetterMe
Posted 1 week ago
“Customer service made it very easy to cancel the subscription of our loved one who passed away. Very prompt courteous service, no obstacles. In all the changes we’re having to negotiate, this was a rarity.”
Helpful Report
Posted 1 week ago
Hello, Thank you for sharing. We’re glad our support made the process easier during a difficult time, and that you found the service prompt and courteous. Kind regards, Team BetterMe
Posted 1 week ago
“Accueil rapide, échanges clairs.”
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Posted 1 week ago
Bonjour, Merci pour votre retour. Nous sommes ravis que l'accueil ait été rapide et que les échanges aient été clairs. Si vous avez d’autres questions, n’hésitez pas. Bien cordialement, L’équipe BetterMe
Posted 1 week ago
“Super helpful and quick responses to questions about my account and plan”
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Posted 2 weeks ago
Hi there, Thanks for sharing your experience. We're glad our responses were helpful and quick. If you need anything else, please let us know. Kind regards, Team BetterMe
Posted 1 week ago
“Great customer service”
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Posted 2 weeks ago
Hi there, Thanks for sharing your experience. We're glad our customer service met your expectations. Kind regards, Team BetterMe
Posted 1 week ago
“Me ayudaron mucho en asistencia, super recomendado”
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Posted 2 weeks ago
¡Hola! Gracias por compartir tu experiencia. Nos alegra saber que la asistencia te resultó muy útil y que nos recomiendas. Saludos cordiales, el equipo de BetterMe.
Posted 1 week ago
“Customer service was very responsive regarding an error in payment.”
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Posted 2 weeks ago
Hi Kam, Thanks for sharing your feedback. We’re glad to hear our team was responsive and helpful. Kind regards, Team BetterMe
Posted 2 weeks ago
“Excelente atención en el servicio a cliente, ofrecieron solución inmediata. Muy contenta con la aplicación me ayudaron con un tema de rembolso y me ofrecieron algunos obsequios y descuento.”
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Posted 2 weeks ago
Hola Paola, Muchas gracias por compartir tu experiencia. Nos alegra saber que recibiste una solución inmediata y que la app te está resultando útil. Saludos cordiales, Equipo BetterMe
Posted 2 weeks ago
“I can’t say enough about BetterMe making me feel so happy. Trying it for the first time and was not able to do the plan I intended to do . Being able to change my mind on what I really needed to do was so important to me. They were accommodating on my needs right away. Thank you so much for changing my plan to meet my needs.”
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Posted 2 weeks ago
Hello! Thank you for sharing your experience. We’re glad we could adapt the plan to fit your needs and that it made you happy. Kind regards, Team BetterMe
Posted 2 weeks ago
“I was able to resolve my account-related issue very quickly. Customer service responded to my email without delay. Great experience.”
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Posted 2 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 weeks ago
“I was able to resolve my account-related issue very quickly. Customer service responded to my email without delay. Great experience.”
Helpful Report
Posted 2 weeks ago
Hello there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 weeks ago
“Good communication. Customer services were very helpful, understanding and supportive. Refund was issued very quickly. Thank you.”
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Posted 2 weeks ago
Hello! Thank you for sharing your experience. We’re glad to hear our communication was good and that our customer service was helpful. Kind regards, Team BetterMe
Posted 2 weeks ago
“good communication with client”
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Posted 2 weeks ago
Hello, Thank you for sharing your experience. We’re glad to hear the communication was good. Kind regards, Team BetterMe
Posted 2 weeks ago
“They were very helpful and flexible to cancel the subscription quickly.”
Helpful Report
Posted 2 weeks ago
Hello, Thank you for sharing your experience. If there’s anything else you’d like us to look into, we’re here to help. Warm regards, Team BetterMe
Posted 2 weeks ago
“They were very helpful and flexible to cancel the subscription quickly.”
Helpful Report
Posted 2 weeks ago
Hello there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 weeks ago
“great customer service”
Helpful Report
Posted 2 weeks ago
Hello, Thank you for sharing your experience. We’re glad to hear you had great customer service. Kind regards, Team BetterMe
Posted 2 weeks ago
“I appreciate the immediate care and attention, and your help toward a resolution! Everyone is so friendly and positive!”
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Posted 2 weeks ago
Hello, Thank you for sharing your feedback. We’re glad to hear you felt the immediate care and the positive, friendly attention. Warm regards, Team BetterMe
Posted 2 weeks ago
“I had an account access issue related to a charge. The team quickly responded and got me back in.”
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Posted 2 weeks ago
Hello, Thank you for sharing your experience. We’re glad the team responded quickly and got you access again. We are happy to help. Kind regards, Team BetterMe
Posted 2 weeks ago
“Prompt and understanding customer service”
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Posted 2 weeks ago
Hello, Thank you for your feedback. We’re glad to hear the customer service was prompt and understanding. If there’s anything else you’d like us to assist with, we’re here to help. Kind regards, Team BetterMe
Posted 2 weeks ago
“Great Response and quickly. You did not have the service that I wanted, but you provided me with a great workaround. So I got the birthday present I wanted. Thank.”
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Posted 2 weeks ago
Hello Alex, Thank you for sharing your experience. We’re glad the workaround helped you get the birthday present you wanted. Warm regards, Team BetterMe
Posted 2 weeks ago
BetterMe is rated 4.6 based on 2,454 reviews