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BetterMe Reviews

4.5 Rating 1,405 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,405 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Brill customer service, helping me out with a silly issue/query I had! Great service and great app with really good workouts
Helpful Report
Posted 3 weeks ago
Hello Becca! Thank you for your wonderful review! We’re delighted to hear you had a positive experience with our customer service and enjoy the app and workouts. If you have any more questions or need assistance, don’t hesitate to reach out! Warm regards, Team BetterMe
Posted 3 weeks ago
Quick delivery, est
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Posted 3 weeks ago
Hello David! Thank you so much for your excellent review! We're thrilled to hear that you were pleased with our quick delivery. If there's anything else you need, don't hesitate to reach out! Warm regards, Team BetterMe
Posted 3 weeks ago
Service client au top. Je recommande l'application ! Merci encore ! 🙂
Helpful Report
Posted 3 weeks ago
Bonjour! Merci beaucoup pour votre super avis ! Nous sommes ravis que notre service client vous ait plu. C’est toujours un plaisir d’aider nos utilisateurs. N’hésitez pas à revenir vers nous si vous avez besoin de quoi que ce soit ! Cordialement, Team BetterMe
Posted 3 weeks ago
I had some problem with my abo but the BetterMe Team was so flexible and fair that they could solve the problem. Thank you!
Helpful Report
Posted 3 weeks ago
Hello Nora! Thank you for your fantastic review! We're glad to hear that our team was able to assist you with your issue. It’s wonderful to know we could help resolve your concerns. If you need anything else, feel free to reach out! Best, Team BetterMe.
Posted 3 weeks ago
Great breathing exercises, variety of sounds and options to help relax and mediate. Brilliant customer service. Very happy with all aspects of it
Helpful Report
Posted 3 weeks ago
Hello Natalija! Thank you for your amazing review! We're delighted to hear that you enjoyed our breathing exercises and found our sounds and options helpful for relaxation and meditation. It's fantastic to know our customer service met your expectations as well. If you ever need anything else, don’t hesitate to reach out! Best, Team BetterMe.
Posted 3 weeks ago
Very helpful. Quick to respond easy directions given. the whole app has been very well thought out easy to follow and complete. When I have a question, it’s very easy to get a hold of somebody to get me a quick answer.
Helpful Report
Posted 3 weeks ago
Hello! Thank you so much for your wonderful review! We’re thrilled to hear that you find our app helpful and easy to navigate. It's our goal to provide quick and effective support, so it's great to know you're getting the answers you need. If you have any more questions, we’re always here to help! Best, Team BetterMe.
Posted 3 weeks ago
Fast and easy
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Posted 4 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 weeks ago
So friendly and understanding.
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Posted 4 weeks ago
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Kind regards, team BetterMe
Posted 3 weeks ago
When you have an issue they deal with it - can't fault them.. appreciated.
Helpful Report
Posted 1 month ago
Hello Philip! Thank you so much for your positive review! We’re glad to hear that our team was able to assist you effectively. Your appreciation means a lot to us, and we're always here to help with any issues that may arise. Best, the BetterMe team.
Posted 1 month ago
They gave a fast response and solved the problem quickly
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Posted 1 month ago
Hello Elen! Thank you for your wonderful review! We're so glad to hear that our team responded quickly and resolved your issue efficiently. Best, the BetterMe team.
Posted 1 month ago
Ho fatto un errore, e ho chiesto un rimborso mi è stato fatto immediatamente e oltretutto sono stati super gentili!!!
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Posted 1 month ago
Ciao! Grazie mille per il tuo fantastico feedback! Siamo lieti di sapere che il nostro team è stato gentile e ha gestito la tua richiesta rapidamente. La soddisfazione dei nostri utenti è la nostra priorità! Cordiali saluti, Il team BetterMe
Posted 1 month ago
I am very pleased with the great service that I received from customer service. They were prompt and canceled my subscription as asked these people are very accommodating to your request.
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Posted 1 month ago
Hello Susan! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
This app offers a wide variety of workout options and many added features that inspire a more active and high-quality lifestyle. The support team does an excellent job—I received clear and prompt answers to all my questions.
Helpful Report
Posted 1 month ago
Hello! Thank you for your fantastic review! We're thrilled to hear that you love the variety of workout options and the added features that contribute to a healthier lifestyle. It's great to know our support team provided you with clear and prompt assistance. Best, the BetterMe team.
Posted 1 month ago
They have the best customer service team . Who are proactive and help the best which makes us come back to them .
Helpful Report
Posted 1 month ago
Hello Srinidhi! Thank you for your wonderful review! We’re delighted to hear that our customer service team made such a positive impression on you. Your kind words motivate us to keep delivering our best. We're always here for you! Best, the BetterMe team.
Posted 1 month ago
Sehr freundlich! Schnelle Antwort und zuvorkommend!
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Posted 1 month ago
Hallo Lore! Vielen Dank für deine tolle Bewertung! Es freut uns sehr zu hören, dass du mit unserem Service so zufrieden bist. Deine positiven Worte motivieren uns, weiterhin unser Bestes zu geben! Beste Grüße, das BetterMe-Team.
Posted 1 month ago
Fantastic!
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Posted 1 month ago
Hello! Thank you for your fantastic feedback! We're so happy to hear that you're enjoying BetterMe. Best, the BetterMe team.
Posted 1 month ago
Thank you for your timely assistance!
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Posted 1 month ago
Hello Corinne! Thank you for your kind review! We're glad to hear that our assistance was timely. Your feedback is greatly appreciated, and we're always here to help you! Best, the BetterMe team.
Posted 1 month ago
La atención fue excelente me contestaron todas mis dudas
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Posted 1 month ago
Hola Andrea! ¡Muchas gracias por tu increíble reseña! Nos alegra saber que recibiste una atención excelente y que pudiste resolver todas tus dudas. Apreciamos tu apoyo y siempre estamos aquí para ayudarte. Saludos, el equipo de BetterMe.
Posted 1 month ago
Friendly and timely customer service.
Helpful Report
Posted 1 month ago
Hello! Thank you for your wonderful feedback! We're thrilled to hear that you found our customer service to be friendly and timely. We appreciate your support and are always here to help! Best, the BetterMe team.
Posted 1 month ago
The customer service is top notch?
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your kind words! We're delighted to hear that you experienced top-notch customer service. Your satisfaction is our priority, and we’re always here to assist you! Best, the BetterMe team.
Posted 1 month ago
BetterMe is rated 4.5 based on 1,405 reviews