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BetterMe Reviews

4.6 Rating 2,143 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
They listened to me, looked into my problem and solved it painlessly.
Helpful Report
Posted 3 weeks ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 3 weeks ago
Resolved my problem with good consideration
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Posted 3 weeks ago
Hello! Thank you for your feedback. We're glad to hear your problem was resolved with good consideration. Kind regards, Team BetterMe
Posted 3 weeks ago
Merci pour votre aide rapide et efficace.
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Posted 3 weeks ago
Bonjour Dodo, Merci pour votre retour. Nous sommes ravis que notre aide ait été rapide et efficace. Bien cordialement, Team BetterMe
Posted 3 weeks ago
excelente atendimento
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Posted 3 weeks ago
Olá Felipe, Ficamos felizes em saber que o atendimento foi excelente. Obrigado pelo seu feedback! Atenciosamente, Equipe BetterMe
Posted 3 weeks ago
Great communication with team . Amazing service
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Posted 3 weeks ago
Hi there, Thanks for sharing your experience. We're glad to hear the communication and service met your expectations. Kind regards, Team BetterMe
Posted 3 weeks ago
I enquired about printing meal plans and had a quick and friendly response.
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Posted 3 weeks ago
Hi Helen, Thank you for sharing your experience. We're glad to hear the response was quick and friendly. Kind regards, Team BetterMe
Posted 3 weeks ago
Treinos excelentes
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Posted 3 weeks ago
Olá! Obrigado pelo feedback e por escolher a BetterMe! Ficamos felizes em saber que você gosta dos nossos treinos. Atenciosamente, Equipe BetterMe
Posted 3 weeks ago
I had a problem with my subscription and the team worked hard to resolve this and make sure I had access to my personal programme. Good videos to support each training session and easy to use app.
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Posted 3 weeks ago
Hello there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 weeks ago
Great attention. Emphatic and kind
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Posted 3 weeks ago
Hello there! Thank you for your kind words. Kind regards, Team BetterMe
Posted 3 weeks ago
Bonjour J’ai communiqué avec BetterMe pour me désabonner. J’ai eu un retour en moins 1/2 heure m’expliquant que un de mes abonnement était déjà désabonner mais que l’autre javais dépasser la date limite Ils m’ont offert un remboursement de plus de 50% plus deux liens pour des remises en forme gratuites et si cette arrangement me rendait heureuse et statisfaite Bien sûr que oui. Le remboursement se faisait dans les 5 à 10 jours ouvrables j’ai fait ma demande le dimanche et lundi l’argent était dans mon compte Très bon service après vente très bon service à la clientèle et réponse en dedans d’une journée et dépôt le lendemain Merci pour votre excellent service après vente pour vos compassation et rapidité
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Posted 3 weeks ago
Bonjour Sylvie, Merci pour votre retour. Nous sommes ravis d’apprendre que le service client a été rapide et efficace et que vous êtes satisfaite de l’expérience. Bien à vous, Team BetterMe
Posted 3 weeks ago
Great customer service. Very helpful and more than willing to ensure my satisfaction.
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Posted 3 weeks ago
Hi Callie, Thank you for sharing your feedback. We're glad to hear you had a positive experience with our customer service. Kind regards, Team BetterMe
Posted 3 weeks ago
Great product, honest and quick customer service!
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Posted 3 weeks ago
Hi Jean, Thank you for the kind words! We’re glad you’re enjoying the product and that our customer service was quick and helpful. Best regards, Team BetterMe
Posted 3 weeks ago
Great customer service and go the extra mile. Much appreciated
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Posted 3 weeks ago
Hi Michelle, Thank you for your kind words. We’re glad to hear you experienced great customer service. Kind regards, Team BetterMe
Posted 3 weeks ago
Il miglior servizio clienti di sempre, sono stati disponibili e cordiali, cercando di capire al meglio la mia problematica. Davvero un ottimo team. Grazie mille
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Posted 3 weeks ago
Ciao Maria, Grazie mille per le tue parole. Siamo felici che tu abbia avuto un’impressione così positiva: il nostro team lavora per essere disponibile e attento alle esigenze dei nostri utenti. Un caro saluto, Team BetterMe
Posted 3 weeks ago
I had a minor issue with my account. Better was was quick to respond and to resolve the issue and granted a 50% refund which I'm most grateful for. I would recommend this app to everyone wanting to focus on their health and wellbeing. Thank you Better Me.
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Posted 3 weeks ago
Hi Zelda, Thank you for sharing your experience. We appreciate your recommendation. Kind regards, Team BetterMe
Posted 3 weeks ago
Très bon produit via les exercices proposés au quotidien Le service client au top et a l'écoute C'est très rare ça. Je recommande vivement cette application
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Posted 4 weeks ago
Bonjour, Merci pour votre retour enthousiaste. Nous sommes ravis que vous appréciez le produit et que le service client ait été à la hauteur. Si vous avez d'autres questions, nous restons là pour vous aider. Bien cordialement, L'équipe BetterMe
Posted 3 weeks ago
I just started using this app, and am really enjoying it. Customer service is a 10 out of 10. I had a few questions getting started and they were all answered the same day.
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Posted 4 weeks ago
Hi Andy, Thank you for sharing your experience. We're glad you're enjoying the app and that our team could help quickly. If you have any more questions as you explore, we're here to help. Kind regards, Team BetterMe
Posted 3 weeks ago
Great services, nice product.
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Posted 4 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 weeks ago
I was must impressed by the speed of the response to my question using the support link. My question was answered with 1 hour - thank you
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Posted 4 weeks ago
Hi Nige, Thanks for sharing, We are happy to hear you were impressed by the speed of our response and that your question was answered within an hour. Kind regards, Team BetterMe
Posted 4 weeks ago
Mi requerimiento fue servicio post venta cliente y el equipo tuvo rapidez de respuesta
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Posted 4 weeks ago
Hola Diana, Nos alegra saber que el servicio post venta fue ágil y que el equipo respondió con rapidez. Si hay algo más en lo que podamos ayudarte, estamos a tu disposición. Saludos cordiales, Team BetterMe
Posted 4 weeks ago
BetterMe is rated 4.6 based on 2,143 reviews