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BetterMe Reviews

4.5 Rating 1,509 Reviews
88 %
of reviewers recommend BetterMe
4.5
Based on 1,509 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
The service was very good. Quick response, problems were resolved — overall, simply great.
Helpful Report
Posted 1 month ago
Hi there! Thank you for your amazing review! We're thrilled to hear that you had a great experience with our service and that your issues were resolved quickly. Warm wishes, Team BetterMe
Posted 1 month ago
Fun easy workout for the lazy busy gal
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Posted 1 month ago
Hi! Thanks for your wonderful review! We love that you find our workouts fun and easy. Warm wishes, Team BetterMe
Posted 1 month ago
I absolutely love how I can do this from home and they are great exercises!!
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Posted 2 months ago
Hi Sarah! Thanks for sharing your experience with us. Indeed, what it takes is installing the BetterMe app and working out at a convenient time and place. Let your work with our app continue bringing results and making you happier. Kind Regards, Team BetterMe
Posted 1 month ago
I had an issue with my payment so I've reached out to customer service and they been very helpful and understanding to my situation. All issues resolved very quickly.
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Posted 2 months ago
Hi Marina! Thank you for your fantastic rating! We are glad to hear that we were able to resolve your payment issue quickly. Your positive impression of our customer service means a lot to us! Best regards, Team BetterMe
Posted 2 months ago
Dobila sam povrat novca jer nisam zbog privatnih problema uspjela ni započeti trening te je tim službe za korisnike imao razumijevanja i odobrio povrat Lijepa gesta i pohvala za to.
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Posted 2 months ago
Bok Nikolina! Hvala ti na divnoj ocjeni! Drago nam je čuti da si imala pozitivno iskustvo s našim timom za korisnike. Uvijek smo tu za tvoje potrebe i cijenimo tvoje povratne informacije! Srdačan pozdrav, Team BetterMe
Posted 2 months ago
Good app for fitness. It has a variety of excercises in every field of physical activity. Plans are attractive too.
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Posted 2 months ago
Hi! Thank you for your amazing review! We're thrilled to hear that you find our app beneficial for your wellness journey. Your support means the world to us! Warm wishes, Team BetterMe
Posted 2 months ago
Had an issue with my subscription which the team resolved quickly and a full refund was given.
Helpful Report
Posted 2 months ago
Hi! Thank you for your stellar review! We're so pleased to hear that our team was able to resolve your subscription issue quickly and to your satisfaction. Your feedback means a lot to us! Warm wishes, Team BetterMe
Posted 2 months ago
Made the process easy to get resounded for unused services after my trial period. Thankful to have a person that values the customer.
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Posted 2 months ago
Hi Keith! Thank you for your review! We're delighted to hear that you had a smooth experience with our team. Your appreciation for our customer service truly inspires us to keep improving! Warm wishes, Team BetterMe
Posted 2 months ago
מאוד נוח וידידותי למשתמש. שירות מאוד נחמד ונותן מענה מיידי
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Posted 2 months ago
היי! תודה רבה על הביקורת הנפלאה שלך! אנחנו שמחים לשמוע שהשירות שלנו ענה על הציפיות שלך ושאתה מוצא את האפליקציה שלנו נוחה וידידותית. התמיכה שלך מאוד חשובה לנו! בברכה, צוות BetterMe
Posted 2 months ago
Super responsive and easy to work with. Everything was taken care of without any hassle. Definitely recommend.
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Posted 2 months ago
Hi Yaakove! Thank you for your fantastic review! We're thrilled to know you found our team responsive and easy to work with. Your recommendation means so much to us! Warm wishes, Team BetterMe
Posted 2 months ago
Great online set up. Easy to follow exercises.
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Posted 2 months ago
Hi there! Thank you for your fantastic review! We're so glad you find our online setup easy to navigate and enjoy the exercises. Your encouragement motivates us to keep delivering great experiences! Best, Team BetterMe
Posted 2 months ago
Very good customer service
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Posted 2 months ago
Hi Kate! Thank you for your fantastic review! We're so glad to hear that you had a great experience with our customer service. Warm regards, Team BetterMe
Posted 2 months ago
Assistenza ottima: avevo un problema sul mio account e in pochi minuti il customer service mi ha risposto ed ha risolto!
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Posted 2 months ago
Ciao! Grazie per la tua fantastica recensione! Siamo felici di sapere che il nostro servizio clienti ha risolto il tuo problema così rapidamente. La tua soddisfazione è la nostra priorità! Calorosi saluti, Team BetterMe
Posted 2 months ago
I was very pleased with customer service.
Helpful Report
Posted 2 months ago
Hi! Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our customer service. Your kind words motivate us to continue providing the best support possible! Warm wishes, Team BetterMe
Posted 2 months ago
Their service are very good.
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Posted 2 months ago
Hi there! Thank you for your wonderful review! We're so glad to hear that you are enjoying our services. Warm wishes, Team BetterMe
Posted 2 months ago
Wonderful resource, great workouts, amazing costumer service. The team reached out in a timely manner and helps resolve issues. With gratitude.
Helpful Report
Posted 2 months ago
Hi there! Thank you so much for your wonderful review! We're thrilled that you enjoyed our workouts and that our team was able to assist you promptly. Your kind words truly inspire us to keep delivering the best service possible! Warm regards, Team BetterMe
Posted 2 months ago
I had a problem with my account and BetterMe took care of it immediately. They were prompt and polite in their communication and I was very pleased with their customer service.
Helpful Report
Posted 2 months ago
Hi! Thank you for your fantastic review! We're so glad to hear that we were able to assist you promptly and that you were pleased with our customer support. Your satisfaction is our top priority! Warm wishes, Team BetterMe
Posted 2 months ago
Customer service was amazing. They consider the fact that I was not going to use the app the next month of July though money had been deducted from my account on the day of renewal.Thank you very much team for considering that and I got my refund.
Helpful Report
Posted 2 months ago
Hi! Thank you for your wonderful review! We are delighted to hear that you had a positive experience with our support service. It is always our pleasure to help our users! All the best, BetterMe Team
Posted 2 months ago
고객서비스 만족함
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Posted 2 months ago
안녕하세요! 이렇게 긍정적인 말씀을 들으니 정말 기쁩니다. 저희 사용자분들께 서비스를 제공하는 것은 언제나 즐거운 일입니다. 진심으로 감사드립니다! BetterMe 팀 드림
Posted 2 months ago
Sunt foarte multumita de comunicarea cu aceasta echipa. Am intampinat o problema, defapt mai mult o neînțelegere, dar mi-au fost de mare ajutor, rapizi si corecti!
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Posted 2 months ago
Bună, Delia! Îți mulțumim mult pentru recenzia ta! Ne bucurăm că ai avut o experiență pozitivă cu echipa noastră și că am putut să te ajutăm să clarifici neînțelegerea. Este întotdeauna plăcerea noastră să îți oferim suportul necesar. Toate cele bune, Echipa BetterMe
Posted 2 months ago
BetterMe is rated 4.5 based on 1,509 reviews