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BetterMe Reviews

4.6 Rating 2,013 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,013 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
When I signed up autocorrect put an incorrect letter in my email. The team was able to find it and correct it and was able to start my program that same day! Love using the app and the programs within it!!!
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Posted 1 month ago
Hello! Thank you for your feedback. We’re glad we could correct your email and get your program started the same day. Enjoy using the app! Kind regards, Team BetterMe
Posted 1 month ago
Timely response, very helpful
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Posted 1 month ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 1 month ago
BetterMe helped me a Lot. It is a very good platform! It is als very good in giving Support!
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Posted 1 month ago
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Kind regards, team BetterMe
Posted 1 month ago
Very quick response and friendly service. I was assisted by Marcie.
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
It is a good site!! Its just not for me! Im sure it'll be great for other people!! Im not saying its s bad site!! Its just not for me!!
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Posted 1 month ago
Hi Carla, Thank you for your kind words and honesty. We’re glad you see the potential for others. If there’s anything that could have made it a better fit for you, we’re here to listen. Warm regards, Team BetterMe
Posted 1 month ago
Férovosť, ústretovosť, bezproblémové riešenie problemov
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Posted 1 month ago
Ahoj Emily, ďakujeme za spätnú väzbu. Sme radi, že oceňujete férovosť a ústretovosť a že riešenie problémov bolo bezproblémové. Ak by ste mali ďalšie návrhy alebo otázky, sme tu pre vás. S pozdravom, Tím BetterMe
Posted 1 month ago
BetterMe Customer Service people were efficient when responding to me. They answered my questions respectfully and caring. I appreciated their help.
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Posted 1 month ago
Hi there, Thank you for your kind words. We’re glad our customer service team was efficient, respectful, and caring. Warm regards, Team BetterMe
Posted 1 month ago
Customer care ottimo.
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Posted 1 month ago
Ciao! Grazie mille per le gentili parole! Siamo felici che abbiate apprezzato l'eccellente servizio clienti. Se c'è qualcosa che possiamo fare per rendere la vostra esperienza ancora migliore, siamo a vostra disposizione. Cordiali saluti, Il team di BetterMe
Posted 1 month ago
Great customer service
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Posted 1 month ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
Responden en forma inmediata y dan los avisos correspondientes al plan, para que uno esté pendiente de la fecha en que se hacen los pagos y el precio. Además consideran las situaciones particulares que se le plantean.
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Posted 1 month ago
Hola, muchas gracias por sus amables palabras. Si podemos ayudarle en algo más, no dude en contactarnos. Saludos cordiales, El equipo de BetterMe
Posted 1 month ago
Amazing customer service. Very accomodating
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Posted 1 month ago
Hi there, Thank you for your kind words. We’re glad you had a great experience and found our team accommodating. Warm regards, Team BetterMe
Posted 1 month ago
Service client très reactif et comprehensif Merci beaucoup
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Posted 1 month ago
Bonjour, Merci pour votre retour positif. Nous sommes ravis que notre service client ait été réactif et compréhensif. Si vous avez besoin d’aide supplémentaire, nous sommes là. Bien cordialement, L'équipe BetterMe
Posted 1 month ago
The response is super quick and the team is very knowledgeable.
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Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
Great customers service
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Posted 1 month ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 1 month ago
Страхотен екип, който съдейства изключително бързо и адекватно.
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Posted 1 month ago
Мариана, благодарим ви за страхотния отзив! Радваме се, че екипът ни успя да помогне бързо и адекватно. Ако имате нужда от допълнителна помощ, тук сме за вас. Сърдечни поздрави, Team BetterMe
Posted 1 month ago
The customer service team was helpful in resolving my issue. They heard my side of the story and honored the request I made though it was a misunderstanding on my part which caused the issue.
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Posted 1 month ago
Hi Belma, Thank you for sharing your kind words. We’re glad our customer service was able to listen to your side and resolve the issue. If you need anything else, we’re here to help. Warm regards, Team BetterMe
Posted 1 month ago
Professionale e veloce
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Posted 1 month ago
Ciao! Grazie per le gentili parole. Siamo lieti che abbiate trovato il servizio professionale e veloce. Cordiali saluti, Team BetterMe
Posted 1 month ago
Good customer service, dealt with my issue quickly thank you.
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Posted 1 month ago
Hi there, Thanks so much for sharing your kind words. We’re glad to hear you had a quick resolution and that you were satisfied with our service. If there’s anything else you need, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
Excellent & friendly service. Prompt response and very easy to deal with.
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Posted 1 month ago
Hi Maria, Thanks so much for sharing your kind words. We’re delighted you had an excellent and friendly experience with prompt response. If there’s anything else you need, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
I just wanted a trial at the rate shown on the website however after clicking & agreeing i realised I'd subscribed to monthly payments which I didn't want to commit to so emailed BetterMe who promptly emailed me back to say my subscription was cancelled and nothing would come out of my bank next month, very impressed with the speed in their response.
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Posted 1 month ago
Hi Lisa, Thanks so much for sharing your experience. We’re glad to hear our team moved quickly to cancel the subscription and ensure nothing would be charged next month. If you need anything else or have questions, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.6 based on 2,013 reviews