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BetterMe Reviews

4.5 Rating 1,666 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Very good exercises and food offer, but they didn’t suit me.
Helpful Report
Posted 1 month ago
Hello Ayala! Thank you for your valuable feedback! We're glad to hear you found the exercises and food offers appealing, even if they didn't fully suit your needs. Our goal is to help everyone find their perfect fit, and we appreciate your insight! If there's anything we can do to enhance your experience, please let us know. Warm regards, Team BetterMe
Posted 1 month ago
Si, resuelven antes cualquier problema
Helpful Report
Posted 1 month ago
¡Hola! ¡Muchísimas gracias por tu reseña! Nos alegra saber que nuestro equipo resuelve los problemas de manera eficiente. Siempre estamos aquí para ayudarte. Un saludo cordial, Team BetterMe
Posted 1 month ago
Better me is a surprising mobile app. It’s a comprehensive approach to improving strength mobility and achieving weight loss. The exercises are geared to individual abilities. The meals are nourishing, and easy to prepare plus there are other ways to record calories so you don’t feel limited with the meal plan. Some days you just need to treat yourself. I have recently lost 11 pounds in two months which I feel is a good timeline. I didn’t lose it too quickly and with what I’m learning from better me I will keep it off as if I go forward. I like to exercise from home. The Pilates program just feels right for me.
Helpful Report
Posted 1 month ago
Hello! Thank you for your amazing review! We're so happy to hear that BetterMe is helping you improve your strength, mobility, and achieve your goals. It's fantastic that you find the exercises tailored to your abilities and the meals easy to prepare. Congratulations on your impressive progress! We're excited to support you on your journey. Warm regards, Team BetterMe
Posted 1 month ago
Very helpful and quick response Customer service sorted my issue out within 1 hour of contacting them. Very happy thank you
Helpful Report
Posted 1 month ago
Hello Jennifer! Thank you for your fantastic feedback! We're thrilled to hear that our customer service team was able to assist you so quickly. Your satisfaction means everything to us. Warm regards, Team BetterMe
Posted 1 month ago
On time,very kind replies with an easy and convenient way to communicate and resolve my problem.
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your wonderful review! We're delighted to hear that our team was able to assist you promptly and kindly. Your experience is our priority! Warm regards, Team BetterMe
Posted 1 month ago
I am new member since today morning. The team reacted very quick on my query.
Helpful Report
Posted 1 month ago
Hello Oemer! Thank you for sharing your experience with us! We're so glad to hear that our team responded quickly to your query. We're here to help anytime you need us! Warm regards, Team BetterMe
Posted 1 month ago
I contacted customer service regarding an automatic payment that I needed to cancel and they came back to me within a couple of minutes! They organised an immediate refund with no questions asked. I was extremely happy with the efficient and quick service they provided.
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your amazing review! We're thrilled to hear that our customer service team responded quickly and efficiently. We are here to help. Warm regards, Team BetterMe
Posted 1 month ago
Réponse rapide
Helpful Report
Posted 1 month ago
Bonjour! Merci pour votre retour. Nous vous remercions d'avoir partagé votre expérience avec BetterMe. Cordialement, l'équipe BetterMe
Posted 1 month ago
Return and refund Very helpful and cooperative
Helpful Report
Posted 1 month ago
Hello! Thank you for your positive feedback! We're so glad to hear that you found our team helpful and cooperative. We’re here to assist you whenever you need us. Warm wishes, Team BetterMe
Posted 1 month ago
Très bon service suite à un remboursement Personnel très compétent. Merci pour votre bonne collaboration.
Helpful Report
Posted 1 month ago
Bonjour! Merci infiniment pour votre commentaire élogieux ! Nous sommes ravis que notre service ait été à la hauteur de vos attentes. Votre satisfaction est notre priorité. Bien à vous, L’équipe BetterMe
Posted 1 month ago
Helped me and solved problem immediately within an hour
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your fantastic review! We're delighted to hear that we could resolve your issue promptly. Warm wishes, Team BetterMe
Posted 1 month ago
좋은 운동 프로그램 입니다. 문의에 대한 답변도 굉장히 빠릅니다.
Helpful Report
Posted 1 month ago
안녕하세요! 좋은 평가 정말 감사합니다! 저희 운동 프로그램과 빠른 응답에 만족하신다니 기쁩니다. 언제든지 도움이 필요하시면 말씀해 주세요. 따뜻한 마음으로, Team BetterMe
Posted 1 month ago
Thank you for helping me resolve my issue quickly and refunding my money. The support team was very kind and professional. I really appreciate your fast response and clear communication.
Helpful Report
Posted 1 month ago
Hello Natasha! Thank you for taking the time to share your experience with us. We’re glad to hear that you found our team kind and professional. Your appreciation means a lot to us. Warm wishes, Team BetterMe
Posted 1 month ago
Very understanding n helpful team..
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your kind words! We're thrilled to hear that you found our team understanding and helpful. Your feedback truly motivates us to keep providing the best support possible. Warm regards, Team BetterMe
Posted 1 month ago
בטר מי, ברגע שפניתי להם הציעו לי מס' אפשרויות שאהיה מרוצה מכיוון ונלקח ממני כסף על מנוי אוטומטי לבד על אף שביקשתי רק לשבוע. הם הבטיחו שיחזירו את הכסף. תודה בטר מי.
Helpful Report
Posted 1 month ago
שלום! אנו ממש שמחים לשמוע שהשירות שלנו ענה על הציפיות שלך ושניתן לך פתרון מהיר. תודה על הפידבק החיובי שלך — זה מעודד אותנו להמשיך לשפר את חוויית המשתמשים שלנו! בברכה, צוות בטר מי
Posted 1 month ago
Went out of their way to help me.
Helpful Report
Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
I have never seen this kind of fast and proactive support team. Thank you for all. Finding register e-mail and checking payment details and creating a new password in 5 munites. Amazing guys.
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your amazing feedback! We're thrilled to hear that our support team could assist you so quickly and efficiently. Your satisfaction means the world to us! Warm regards, Team BetterMe
Posted 1 month ago
The customer service immediately responded to my issue and resolved if instantly. This is very impressive. As you know, service can be as important as the product itself! Thank you, BetterMe!
Helpful Report
Posted 1 month ago
Hello! Thank you for your wonderful review! We're so pleased to hear that our customer service team was able to assist you promptly. We appreciate your recognition of our efforts! Warm regards, Team BetterMe
Posted 1 month ago
There was a small billing error and it was handled promptly. I have enjoyed this app!
Helpful Report
Posted 1 month ago
Hello Melissa! Thank you for your wonderful review! We're glad to hear that your issue was resolved quickly and that you're enjoying the app. Your satisfaction is our priority, and we appreciate your feedback! Warm regards, Team BetterMe
Posted 1 month ago
Very helpful and considerate in the return process! I feel confident to work with BetterMe in the future.
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback! We're pleased to know that you found the return process helpful and considerate. Your confidence in us means the world, and we look forward to supporting you in the future! Warm regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.5 based on 1,666 reviews