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BetterMe Reviews

4.5 Rating 1,836 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,836 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Very friendly and collaborative, found the best solution for me.
Helpful Report
Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
Molto gentili e veloci nel risolvere i problemi
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Posted 1 month ago
Ciao Manuela, Grazie mille per la tua recensione! Siamo felici di sapere che siamo stati gentili e veloci a risolvere i problemi. Cordiali saluti, Team BetterMe
Posted 1 month ago
here was a payment I didn't understand, so I asked about it, and they kindly emailed me and explained it to me and even refunded me.
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
Me parece una app super interesante los ejercicios son geniales e incluso tuve que solicitar un reembolso y me lo hicieron sin problemas! Recomiendo la app el contenido y la asistencia!
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Posted 1 month ago
¡Hola! ¡Gracias por compartir tu experiencia, Leticia! Nos alegra saber que la aplicación te resultó útil y que tu solicitud fue atendida. Si necesitas algo más, estamos aquí para ayudarte. Atentamente, El equipo de BetterMe
Posted 1 month ago
Alice was so helpfull and helped me with my issue
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Posted 1 month ago
Hello Dijana, Thank you for your kind words. We’re glad Alice could help with your issue. If you need anything else, we’re here. Kind regards, Team BetterMe
Posted 1 month ago
Quick responses. My problem was also solved, overall a good experience.
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Posted 1 month ago
Hello! Thank you for your positive words. We’re glad our quick responses helped and that your problem was solved. We are always here for you. Kind regards, Team BetterMe
Posted 1 month ago
Fast Support
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Posted 1 month ago
Hello Christian, Thank you for your words. We’re glad our support was fast and helpful. Kind regards, Team BetterMe
Posted 1 month ago
שירות לקוחות מצויין ואדיב
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Posted 1 month ago
שלום! תודה רבה על המשוב החם. שמחים ששירות הלקוחות עמד בציפיותך ומספקים לך חוויה טובה. אם יש לך שאלות או בקשות נוספות, אנחנו כאן בשבילך. בברכה, צוות BetterMe
Posted 1 month ago
Excellent service with understanding and humanity, we did our best to help with the problem.
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Posted 1 month ago
Hello! Thank you for your kind words. We’re glad our service felt understanding and that we were able to help with the problem. If you need anything else, just let us know. Kind regards, Team BetterMe
Posted 1 month ago
Polite and super prompt responses. Great support team
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Posted 1 month ago
Hello! Thank you for your kind words. We’re glad our team could assist promptly and politely. Kind regards, Team BetterMe
Posted 1 month ago
Very nice people Made me a refund because I was sick Thanks for understanding my situation Will be back later
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Posted 1 month ago
Hello! Thank you for your feedback. We’re glad we could help. We wish you a speedy recovery, and we look forward to seeing you back soon. If you need anything, just let us know. Kind regards, Team BetterMe
Posted 1 month ago
Korrekt segítséget, megoldást kaptam a problémámra. Még néhány nap szükséges, hogy lássam, valóban úgy történik-e, ahogy levélben ígérték.
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Posted 1 month ago
Szia Nelli! Köszönjük a visszajelzésedet. Örülünk, hogy megfelelő segítséget kaptál. Ha bármiben segíthetünk, örömmel segítünk. Üdvözlettel, a BetterMe csapata
Posted 1 month ago
Excellent customer service! Prompt response and eloquently written.
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Posted 1 month ago
Hello! Thank you for your feedback. We’re delighted that our customer service was excellent, with a prompt response. We are here for you. Kind regards, Team BetterMe
Posted 1 month ago
Very good..Thank you.
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Posted 1 month ago
Hello Niki! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
Amazing service thanks so much
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Posted 1 month ago
Hello! Thank you for your kind feedback. We’re thrilled that you had amazing service. Kind regards, Team BetterMe
Posted 1 month ago
Very helpful customer service team
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Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
Needed a refund due to lack of time to invest in training and having purchased more months than I was using. The team was kind and comprehensive and quickly solved the issue. Very good training app as well
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Posted 1 month ago
Hello! Thank you for your feedback. We’re glad our team could help promptly and resolve the issue. Happy to hear you’re enjoying the workouts as well. Kind regards, Team BetterMe
Posted 1 month ago
Dobra komunikacja , jakiekolwiek problemy są rozwiązywane bardzo szybko i sprawnie.
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Posted 1 month ago
Witaj! Dziękujemy za miłe słowa. Zawsze z przyjemnością pomagamy naszym użytkownikom. Razem tworzymy zespół! Z poważaniem, Zespół BetterMe
Posted 1 month ago
The program is very good. I like that the workouts are not time consuming, making it easier for us on the go or with tight schedules. The customer service team is great at solving any issues that may arise. Their responses are prompt and they take the time to research your issue and provide you with the information needed.
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Posted 1 month ago
Hello! Thank you for your feedback. We’re glad the workouts fit busy schedules and that our customer service could assist promptly. If you need anything else, just let us know. Kind regards, Team BetterMe
Posted 1 month ago
Good app but too expensive
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Posted 1 month ago
Hello! Thank you for leaving your comment. Please be kindly informed that we offer different pricing plans, and they include different tools within the app. Please, contact us at care@betterme.world when you have a chance. And our team will gladly answer all your questions. Kind regards, team BetterMe
Posted 1 month ago
BetterMe is rated 4.5 based on 1,836 reviews