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BetterMe Reviews

4.6 Rating 2,316 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Love the Better Me app. It was a great warm up in the morning. Surprising how much of a workout it could be.
Helpful Report
Posted 2 weeks ago
Hi there, Thanks for your feedback. We’re glad you’re enjoying the BetterMe app. Kind regards, Team BetterMe
Posted 2 weeks ago
Excelente
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Posted 2 weeks ago
Hola, Gracias por tu comentario. Nos alegra que lo encuentres excelente. Un saludo, Equipo BetterMe
Posted 2 weeks ago
BetterMe were very helpful and quick in responding to a situation that I needed resolving. Big thank you to the customer service team in dealing with this.
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Posted 3 weeks ago
Hi Gary, Thanks for your feedback. We’re glad our team was helpful and quick to respond to your situation. Kind regards, Team BetterMe
Posted 2 weeks ago
I love it!
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Posted 3 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 weeks ago
Mi piace molto l'app finalmente sono riuscita ad allenarmi quasi tutti i giorni. Ho avuto problemi e il team dell'assistenza cliente è impeccabile: molto veloci, professionali e estremamente utili.
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Posted 3 weeks ago
Ciao Leila, Siamo felici che l’app ti piaccia e che tu sia riuscita ad allenarti quasi tutti i giorni. Il team di assistenza è contento di essere stato utile. Cordiali saluti, Team BetterMe
Posted 2 weeks ago
The customer service team is fast responding and resolve oriented. Appreciate that!
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Posted 3 weeks ago
Hi Nikolai, Thanks for your feedback. We’re glad our customer service team was fast and resolution-oriented. Kind regards, Team BetterMe
Posted 3 weeks ago
Love this app. I was devastated to have lost access to my email drive due to hacking, which meant I could no longer sign in to the app or change the email address. The Help Desk was on it like a flash, updating my details for me.
Helpful Report
Posted 3 weeks ago
Hi there, Thanks for your feedback. We’re glad our team was able to update your details quickly and help you regain access. If you need anything else, let us know. Kind regards, Team BetterMe
Posted 3 weeks ago
Very helpful with all your needs.
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Posted 3 weeks ago
Hi Debby, Thanks for your feedback. We’re glad we're helpful with all your needs. Kind regards, Team BetterMe
Posted 3 weeks ago
I appreciate how quickly you responded to my email and solved my problem!! This rarely happens with other sites like your’s! Thank you!!
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Posted 3 weeks ago
Hi Mary, Thanks for your feedback. We’re glad our response was quick and helped solve your problem. Kind regards, Team BetterMe
Posted 3 weeks ago
Les équipes ont été compréhensives par rapport à ma demande et très réactives.
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Posted 3 weeks ago
Bonjour, Merci pour votre retour. Nous sommes ravis que nos équipes aient été compréhensives et réactives. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. Bien cordialement, Team BetterMe
Posted 3 weeks ago
Very efficient.
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Posted 3 weeks ago
Hi there, Thank you for your feedback. We're glad you found it very efficient. If you need anything else, let us know. Kind regards, Team BetterMe
Posted 3 weeks ago
Very good service and very prompt in replying
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Posted 3 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 weeks ago
Excellent Customer Service. The staff provided helpful advice and responded to my request very quickly.
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Posted 3 weeks ago
Hi Sarah, Thank you for your kind words about our customer service. We’re glad the staff could provide helpful advice and respond quickly. Kind regards, Team BetterMe
Posted 3 weeks ago
Frankly I thought that its going to be a fight over the refund. Cancelling the Subscription is tricky and the app has allot of error messages, However the Customer care team were very efficient, kind and acted promptly, To which I'm very grateful. Special thanks to Marshall and the other team members Celine Andrew and Marcie for expediting the process.
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Posted 3 weeks ago
Hi Jan, We’re glad our customer care team could assist and that you found their support efficient and kind. Thank you for sharing your feedback. Kind regards, Team BetterMe
Posted 3 weeks ago
Buena atención y rápida
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Posted 3 weeks ago
Hola Johannes, Nos alegra saber que recibió buena atención y servicio rápido. Si necesita algo más, estamos a su disposición. Saludos cordiales, Equipo BetterMe
Posted 3 weeks ago
Great experience with customer care. Highly recommended and very quick reply and solution to my problem. Thanks
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Posted 3 weeks ago
Hi Serena, Thanks for your kind words about our customer care. We’re glad the quick reply and solution helped. Kind regards, Team BetterMe
Posted 3 weeks ago
Replying on time
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Posted 3 weeks ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 3 weeks ago
Customer service was quite pleasant and helpful.
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Posted 3 weeks ago
Hi there, We’re glad our customer service was pleasant and helpful. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 3 weeks ago
Company was able to work with me to provide a refund. Appreciate their correspondence.
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Posted 3 weeks ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 weeks ago
Great response team. Very polite, very responsive. 10/10 would subscribe and unsubscribe and then reply to their e-mails. Here's hoping for their year-end bonuses
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Posted 3 weeks ago
Hi there, Thank you for the kind words! We’re glad you had a positive experience with our team. Kind regards, Team BetterMe
Posted 3 weeks ago
BetterMe is rated 4.6 based on 2,316 reviews