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BetterMe Reviews

4.6 Rating 2,013 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,013 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Very fast feedback and direct resolution of my request, I’m highly satisfied! Also With the sweetest vibes, which is none less important ☺️🫶🏻
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for the wonderful feedback! We're glad we could resolve your request quickly with positive vibes. Kind regards, Team BetterMe
Posted 3 weeks ago
Danke für die schnelle Antwort und positive Reaktion auf meinen Wunsch. Toller Kundenservice
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Posted 3 weeks ago
Hallo! Vielen Dank für Ihr tolles Feedback! Wir freuen uns, dass wir Ihnen so schnell helfen konnten. Bei weiteren Fragen können Sie sich jederzeit gerne an uns wenden. Herzliche Grüße, Team BetterMe
Posted 3 weeks ago
Мне очень быстро ответили и решили мою проблему))
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Posted 3 weeks ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 3 weeks ago
Very quick interaction and considerate of my situation
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Posted 3 weeks ago
Hi there, Thanks for your kind words. We’re glad we could be considerate of your situation. Kind regards, Team BetterMe
Posted 3 weeks ago
I can easily handle the app for my daily workout routine. It's super easy and clear.
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Posted 3 weeks ago
Hi there, Thanks for the great review! We’re glad the app is easy to use and clear for your daily workout routine. Kind regards, Team BetterMe
Posted 3 weeks ago
Top service client réactif et efficace
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Posted 3 weeks ago
Bonjour Vincent, Merci pour votre excellente évaluation. Nous sommes ravis que notre service client ait été réactif et efficace. Si vous avez d’autres questions ou besoins, n’hésitez pas à nous contacter. Bien cordialement, L'équipe BetterMe
Posted 3 weeks ago
Great customer service to help me make changes to my plan. Good communication
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Posted 3 weeks ago
Hi there, Thank you for your kind words. We’re glad our team could help you adjust your plan and that the communication was clear. Kind regards, Team BetterMe
Posted 3 weeks ago
Brilliant customer service
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Posted 4 weeks ago
Hi Rebecca, Thank you for the amazing 5-star review! We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here for you. Kind regards, Team BetterMe
Posted 3 weeks ago
Dostal jsem se do potíží se svým zdravotním stavem s bolestí v koleně. Utržený meniskus. Už zbývající třetí měsíc jsem nemohl cvičit. Do toho přišla operace kolene a jak jsem se vrátil z nemocnice, strhlo se mi předplatné na další období. Pokusil jsem se týmu popsat svou situaci, že následuje tříměsíční rekonvalescence, kdy cvičení nemohu stejně využívat. Nabídli mi vstřícnou reakci - vrácení 50 % ceny a jako bonusy - průvodce pilates u stěny, průvodce kalistenikou a slevový kupón do internetového obchodu. Po přijetí jejich nabídky mi peníze okamžitě přišly zpět na účet. Nezbývá mi než velmi poděkovat a oceňuji takový přístup. Myslím, že je to dobrý tah, kdy to může zájemce znovu přitáhnout zpět - a to kvůli tomuto férovému jednání. Ještě jednou "DĚKUJI"!
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Posted 4 weeks ago
Dobrý den! Děkujeme za vaši zpětnou vazbu. Jsme rádi, že naše řešení bylo spravedlivé a že jste peníze dostali rychle zpět. Přejeme vám brzké uzdravení kolena a ať se vaše cvičební rutina brzy vrátí do harmonie. Pokud potřebujete další podporu, jsme tu pro vás. S pozdravem, tým BetterMe
Posted 3 weeks ago
The refund was processed quickly, and I received it within a day. Thank you for your prompt assistance.
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Posted 4 weeks ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 weeks ago
Très bonne équipe à l’écoute, très bon appli, je la recommande
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Posted 1 month ago
Bonjour! Un grand merci pour votre commentaire et pour votre recommandation. Nous sommes ravis que l’application et notre équipe vous plaisent. Bien cordialement, Équipe BetterMe
Posted 4 weeks ago
شكراً لكم على تجاوبكم
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Posted 1 month ago
مرحباً! نشكركم جزيل الشكر على دعمكم وتقييمكم الممتاز. يسعدنا أن تجربتكم معنا كانت إيجابية، ونتطلع إلى خدمتكم مجدداً. مع أطيب التحيات، فريق BetterMe
Posted 4 weeks ago
Better me is really a good one that one can definitely wants coz it's like a home gym and calisthenics which makes me strong physically and mentally and any one can easily have 15 to 20 mins to spend on your body and better me can help for you that 20 mins and one it's service requests when I went through mail they responded amicably and fastly and solved my issues and that's really great .....love you better me.
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Posted 1 month ago
Hello! Thank you for your wonderful review. We’re thrilled BetterMe feels like a home gym and helped you stay strong physically and mentally. We’re glad our support was fast and amicable. Warm regards, Team BetterMe
Posted 1 month ago
Very helpful.
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Posted 1 month ago
Hello! Thank you for your kind feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
Thanks to everyone who assisted me to get the workouts on my tablet...polite & immediate attention was greatly appreciated!
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
Thank you for the prompt feedback.I appreciate your customer service.
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Posted 1 month ago
Hello! Thank you for your prompt feedback and kind words about our customer service. We’re glad we could assist you. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 1 month ago
Well I wasn’t ready at the time but didn’t cancel subscription so the money was deducted but without some minutes through emails my money was refunded. I think your refund policy is on point keep it up
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Warm regards, Team BetterMe
Posted 1 month ago
Had issues with my subscription - Betterme were very helpful and accommodating.
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Posted 1 month ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. We are always here for you. Kind regards, Team BetterMe
Posted 1 month ago
The app made me very happy. I could not use it and the team gave me the opportunity to use it again. Now is very useful.
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Posted 1 month ago
Hello! It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 1 month ago
Very happy with Better Me
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Posted 1 month ago
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.6 based on 2,013 reviews