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BetterMe Reviews

4.5 Rating 1,666 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
カスタマーサービス担当者の対応が迅速且つ丁寧で感動しました。
Helpful Report
Posted 3 weeks ago
こんにちは! カスタマーサービスが迅速かつ丁寧だったと伺い、私たちも大変嬉しく思います。今後とも皆さまにご満足いただけるよう、引き続き努めてまいります。 敬具, Team BetterMe
Posted 3 weeks ago
I used this programme twice and in fact I was happy with it. But cause of my special reasons I cancelled my subscription. While cancelling I had problems, I couldn't enter my account, couldn't take password link etc. But as soon as I wrote my problem the BeterMe Team solved my problem immediately. I thank all the BetterMe Team; both the program and after-sales support. See you soon.
Helpful Report
Posted 3 weeks ago
Hello! Thank you so much for your kind words! We're glad to hear you enjoyed the program and that our team was able to assist you promptly with your account issue. Your satisfaction means a lot to us! We hope to see you again soon. Warm regards, Team BetterMe
Posted 3 weeks ago
The customer service team was very responsive and helpful.
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Posted 3 weeks ago
Hello! Thank you for your fantastic review! We're so glad to hear that our customer service team was responsive and helpful. Warm regards, Team BetterMe
Posted 3 weeks ago
大変迅速で、丁寧な対応でした。ありがとうございました。
Helpful Report
Posted 3 weeks ago
こんにちは! フィードバックありがとうございます。 BetterMeでの体験について、ぜひお聞かせください。 BetterMeチーム一同、心より感謝申し上げます。
Posted 3 weeks ago
Customer Service team was very excellent to deal with. I had an error with my account (my fault) and they were quick to refund me. There was no hassle at all. the app was also very good to use. great work outs.
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Posted 3 weeks ago
Hello! Thank you for your wonderful feedback! We're thrilled to hear that our customer service team was able to assist you quickly and that you're enjoying the app and workouts. Warm regards, Team BetterMe
Posted 3 weeks ago
Easy to deal with online.Helpful and friendly.Would recommend.
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Posted 3 weeks ago
Hello! Thank you so much for your review! We're happy to hear that you found it easy and enjoyable to interact with us. Your recommendation means a lot to us! Best regards, Team BetterMe
Posted 3 weeks ago
Ho iniziato con BetterMe la prima settimana e mi sto trovando proprio bene😊 L’app é completa e gli esercizi mirati mi aiutano a sentirmi meglio già da subito, in oltre anche l’accompagnamento psicologo é molto interessante! Da provare🥰
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Posted 3 weeks ago
Ciao Nicole! Grazie mille per la tua fantastica recensione! Siamo felici che ti stia piacendo l'app e che gli esercizi ti stiano già facendo sentire meglio. Continua a divertirti con BetterMe! Cordiali saluti, il team di BetterMe
Posted 3 weeks ago
I was very happy with the refund policy that better me did for me. Unfortunately, I wasn’t able to keep my subscription and they refunded me all my money. Very happy customer.
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Posted 3 weeks ago
Hello! Thank you so much for sharing your positive experience. We strive to ensure our customers feel supported, and we're glad to hear you were satisfied with the resolution. Warm regards, Team BetterMe
Posted 3 weeks ago
Customer Service is superb and very helpful. I forgot to cancel my subscription (totally my fault) and I explained the situation and they refunded me which obviously was a nice gesture from their end!
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Posted 4 weeks ago
Hello Claire! Thank you so much for your kind words about our customer service! We are always here to help, and it’s great to know we could assist you with your situation. Your satisfaction means the world to us! Warm regards, Team BetterMe
Posted 4 weeks ago
I am really happy with BetterMe. My only very slight annoyance is that I can't have the 2 plans that I have running side by side. Other than that I'm really enjoying the workouts.
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Posted 1 month ago
Hello! Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying the workouts with BetterMe. We appreciate your suggestion regarding having two plans running side by side and will take it into consideration for future updates. Your experience matters to us! Warm regards, Team BetterMe
Posted 4 weeks ago
Customer service was fast and efficient. Very satisfied.
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Posted 1 month ago
Hello Ilaria! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 month ago
With quick and easy responses to my questions and affordable, varied plans.
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Posted 1 month ago
Hello Lucy! Thank you for your amazing review! We're so glad to hear that you appreciated our quick responses and variety of plans. We’re always here to help! Warm regards, Team BetterMe
Posted 1 month ago
Quick service, kind assistance.
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Posted 1 month ago
Hello! Thank you for your fantastic review! We're pleased to hear that you experienced quick service and kind assistance. Your satisfaction is our priority, and we’re here whenever you need us! Warm regards, Team BetterMe
Posted 1 month ago
Custumer service was very nice
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Posted 1 month ago
Hello Gerjola! Thank you so much for your kind feedback! We're delighted that our customer service met your expectations. Please don't hesitate to contact us again if you need any further assistance in the future. Sincerely, Team BetterMe
Posted 1 month ago
I was happy with BetterMe assistance and the services they have provided. I recommend it!
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Posted 1 month ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our assistance and services. Your recommendation means a lot to us! If you need any further help, feel free to reach out anytime. Warm regards, Team BetterMe
Posted 1 month ago
Incredibly friendly and helpful. They listened to my issue and resolved it quickly. It’s rare to find such attentive service these days — highly impressed!
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Posted 1 month ago
Hello Marsela! Thank you so much for your kind words! We're thrilled to hear that our team was friendly and attentive in resolving your issue. It's our pleasure to provide quick and helpful service. Warm regards, Team BetterMe
Posted 1 month ago
Super application et service client a l écoute
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Posted 1 month ago
Bonjour Siana! Un grand merci pour votre excellent retour ! Nous sommes ravis que notre application et notre service client aient répondu à vos attentes. N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir. Cordialement, Team BetterMe
Posted 1 month ago
Le remboursement pour mon erreur a été facile et rapide. Merci 😊
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Posted 1 month ago
Bonjour! Merci beaucoup pour votre retour positif ! N'hésitez pas à revenir vers nous si vous avez besoin d'aide à l'avenir. Cordialement, Team BetterMe
Posted 1 month ago
Ich war sehr zufrieden und dankbar
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Posted 1 month ago
Hallo! Vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Sie zufrieden und dankbar sind. Ihre Zufriedenheit bedeutet uns viel! Herzliche Grüße, Team BetterMe
Posted 1 month ago
Good support good app
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Posted 1 month ago
Hello! Thank you for your positive feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.5 based on 1,666 reviews