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BetterMe Reviews

4.6 Rating 2,316 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
The customer representative/service was excellent, understanding, very helpful and kind. Thank you.
Helpful Report
Posted 2 weeks ago
Hi Chidimma, Thank you for your kind words. We’re glad our customer service was helpful. Kind regards, Team BetterMe
Posted 2 weeks ago
불공정한 일은 인정하는 기업이고 소비자를 우선으로 생각해줘요. 최고의 상담원 감사합니다
Helpful Report
Posted 2 weeks ago
안녕하세요! 소중한 의견 감사드립니다. 고객을 최우선으로 생각하는 저희의 노력에 공감해 주셔서 기쁩니다. 감사합니다. BetterMe 팀 드림
Posted 1 week ago
I reached out with an issue with my account and the team was very responsive. The problem was resolved 100% and the communication back and forth was clear on their part. Customer service is excellent.
Helpful Report
Posted 2 weeks ago
Hi Monica, Thank you for sharing. We’re glad our team was responsive and that the issue was resolved clearly. Kind regards, Team BetterMe
Posted 2 weeks ago
Mi ha seguito nei miei problemi di installazione ed è un ottima app .grazie
Helpful Report
Posted 2 weeks ago
Ciao Giovanna, Grazie per il tuo feedback. Siamo lieti di essere stati d’aiuto con i problemi di installazione e che tu trovi l’app ottima. Cordiali saluti, Team BetterMe
Posted 1 week ago
I had a problem with my subscriptions. After contacting the helpdesk. Everything was quickly resolved.
Helpful Report
Posted 2 weeks ago
Hi there, Thanks for letting us know. We’re glad to hear everything was resolved quickly after contacting our team. Kind regards, Team BetterMe
Posted 2 weeks ago
Resolved my issue quickly and efficiently with reasonable solution. Great communication from entire team.
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Posted 2 weeks ago
Hi there, Thank you for sharing. We’re happy to hear your issue was resolved quickly and that our team communicated well. Kind regards, Team BetterMe
Posted 2 weeks ago
Customer service very reactive and helpful in resolving my issue about subscriptions.
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for sharing your feedback. We are always happy to help. Kind regards, Team BetterMe
Posted 2 weeks ago
Almost immediate response. Resolved request just as fast.
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for your feedback. We’re happy our response was quick and that the request was resolved just as fast. Kind regards, Team BetterMe
Posted 2 weeks ago
Merci pour leur rapidité de reponse, leur solution et compréhension!
Helpful Report
Posted 2 weeks ago
Bonjour, Merci pour votre retour. Nous sommes ravis que notre réactivité, la solution et la compréhension vous aient été utiles. Bien cordialement, L'équipe BetterMe
Posted 2 weeks ago
The ladies who helped me were very understanding and really sorted out my problem.
Helpful Report
Posted 2 weeks ago
Hi there, Thanks for sharing. We’re glad our team was understanding and helped sort out your problem. Kind regards, Team BetterMe
Posted 2 weeks ago
fast and perfect
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Posted 2 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 weeks ago
Imádom, egyszerűen nagyszerű ♥️
Helpful Report
Posted 2 weeks ago
Szia! Köszönjük a visszajelzést. Nagyszerű hallani! Örülünk, hogy ennyire tetszik. Üdvözlettel, BetterMe csapata
Posted 2 weeks ago
Quick and helpful response.
Helpful Report
Posted 2 weeks ago
Hi Bill, Thanks for sharing. We're glad you found the response quick and helpful. Kind regards, Team BetterMe
Posted 2 weeks ago
O serviço ao consumidor foi muito rápido e eficaz. Queria iniciar um plano focado em calistenia e eles adaptaram o meu app pra que eu possa visualizar os exercícios diários e marcar como "feito" a medida que for fazendo. Me responderam muito rapidamente e resolveram o meu problema.
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Posted 2 weeks ago
Olá Manuela, Ficamos felizes em saber que o serviço foi rápido e eficiente e que conseguimos adaptar o aplicativo ao seu gosto. Atenciosamente, Equipe BetterMe
Posted 2 weeks ago
Fabulous friendly customer service very quick to respond and help out however possible was very impressed and would recommend
Helpful Report
Posted 2 weeks ago
Hi Emily, Thank you for sharing your kind words. We’re glad our team could help quickly and make your experience a positive one. Best regards, Team BetterMe
Posted 2 weeks ago
מאד נהנית מהאימונים. "מחייב" אותי להתאמן מידי יום בממוצע 12 דקות. לא מפעיל את כל הגוף, אבל כבסיס להשלמה זה מצוין. ויש דרגות קושי שונות, כך שניתן לבחור
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Posted 2 weeks ago
היי ריקי, אנחנו שמחים לשמוע שאתה נהנה מהאימונים ומעריך שהם מאתגרים מספיק כדי ליצור הרגל יומיומי. בברכה, צוות BetterMe
Posted 2 weeks ago
He tenido un pequeño problema muscular y la atención en la APP ha sido excelente. No podía seguir usándola por unas semanas y me propusieron usarla cuando me recuperara. El problema fue por un resbalón en una ruta. Se han portado de 10 , muchas gracias equipo!!!!
Helpful Report
Posted 2 weeks ago
Hola Mercedes, Gracias por compartir tu experiencia. Nos alegra saber que la atención en la app fue excelente y que pudimos adaptarnos a tu recuperación. Deseamos que te encuentres bien y que sigas recuperándote sin contratiempos. Un saludo, Equipo BetterMe
Posted 2 weeks ago
Tive um problema e resolveram de forma rápita e eficiêmte
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Posted 2 weeks ago
Oi, Obrigado pelo feedback. Ficamos felizes que o problema tenha sido resolvido de forma rápida e eficiente. Se precisar de algo mais, estamos à disposição. Abraços, Equipe BetterMe
Posted 2 weeks ago
Fast anda helpful
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Posted 2 weeks ago
Hi there, Thanks for your feedback. We’re glad you found us fast and helpful. Kind regards, Team BetterMe
Posted 2 weeks ago
Very pleased with customer service! They responded immediately to my billing issue with rapid resolve! Have never seen this sort of response with issues experienced with other companies. Excellent service!!
Helpful Report
Posted 2 weeks ago
Hi there, Thanks for your feedback. We’re glad our customer service team responded quickly and resolved your issue. Kind regards, Team BetterMe
Posted 2 weeks ago
BetterMe is rated 4.6 based on 2,316 reviews