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BetterMe Reviews

4.5 Rating 1,509 Reviews
88 %
of reviewers recommend BetterMe
4.5
Based on 1,509 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
I lovw the workouts and btw the customer support is amazing!
Helpful Report
Posted 2 months ago
Hi! Thank you for your wonderful feedback! We are thrilled that you enjoy our workouts and that you had a positive experience with our customer service. Your words mean a lot to us! Best regards, The BetterMe Team
Posted 2 months ago
Rychlá komunikace a vyřešení mého problému.
Helpful Report
Posted 2 months ago
Dobrý den! Děkujeme za vaši zpětnou vazbu. Vážíme si toho, že jste šířili pozitivní informace o své zkušenosti s BetterMe. S pozdravem, tým BetterMe
Posted 2 months ago
שירות לקוחות מעולה
Helpful Report
Posted 2 months ago
שלום! תודה רבה על הביקורת המדהימה שלך! אנחנו כל כך שמחים לשמוע ששירות הלקוחות שלנו עשה עליך רושם חיובי. זה תמיד תענוג לעזור! בברכה חמה, צוות BetterMe
Posted 2 months ago
I had an issue with the size of the suit I bought and not only did they automatically ship a bigger size for me free of charge but they also let me keep the one that didn't fit, to save me the hassle of returning it. Everyone I talked to was really kind and helpful. Great customer service, thank you so much!
Helpful Report
Posted 2 months ago
Hello! Thank you for your fantastic review! We're so glad to hear that our team was able to assist you with the sizing issue – we always aim to make things as easy as possible for our customers. Your kind words about our customer service truly mean a lot to us! Warm regards, Team BetterMe
Posted 2 months ago
I have used BetterMe for more than a year. I love the way it remembers what I have done previously, provides variety and I don’t have to have lots of equipment, just a yoga mat. Thank you, BetterMe team.
Helpful Report
Posted 2 months ago
Hello Jerry! Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying BetterMe for over a year. It's great to know that our app is making your fitness journey convenient and enjoyable with minimal equipment. We appreciate your kind words and look forward to supporting you further! Warm regards, Team BetterMe
Posted 2 months ago
the best customer service i had for along time Efficient, courteous and fast Well done
Helpful Report
Posted 3 months ago
Hello Amnon! Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our customer service team. Your recognition of our efficiency, courtesy, and speed truly motivates us. We’re here to continue providing you with excellent service! Warm regards, Team BetterMe
Posted 2 months ago
Very responsive customer service. Legit company and easy to ask questions and receive a response quickly.
Helpful Report
Posted 3 months ago
Hello! Thank you for your amazing feedback! We're so happy to hear that you found our customer service responsive and helpful. Your satisfaction means the world to us, and we're always here to assist with any questions you may have. Warm regards, Team BetterMe
Posted 3 months ago
Excellent service, very helpful support
Helpful Report
Posted 3 months ago
Hello Debra! Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our support team. We’re always here to help and provide the best service possible. Warm regards, Team BetterMe
Posted 3 months ago
Customer service is very responsive and gave me a full refund for charges I didn’t agree with. Will consider using them in the future because of their excellent customer reserve response and timeliness!
Helpful Report
Posted 3 months ago
Hello! Thank you for your fantastic review! We're delighted to hear about your positive experience with our customer service. Your satisfaction is our priority, and we look forward to serving you again in the future! Warm wishes, Team BetterMe
Posted 3 months ago
Was able to assist and responded quickly with my concerns
Helpful Report
Posted 3 months ago
Hello there! Thank you for taking the time to share your experience! We're glad to hear that our team was able to assist you promptly. We're always here for you! Warm regards, Team BetterMe
Posted 3 months ago
Ho fatto abbonamento poi però ci ho ripensato subito ho chiesto rimborso e me l'hanno effettuato subito veramente corretti
Helpful Report
Posted 3 months ago
Ciao Laura! Grazie per il tuo feedback! Siamo lieti di sapere che sei stata soddisfatta del nostro servizio e che siamo riusciti a gestire rapidamente la tua richiesta. La tua soddisfazione è importante per noi! Cordiali saluti, il team BetterMe
Posted 3 months ago
I took part in the one week trial for a reduced price. I was then charged after the one week £37, after several emails back and forth I was very happy to receive a full refund of the £37. Thank you.
Helpful Report
Posted 3 months ago
Hello! Thanks for sharing your experience! We are happy that the situation was resolved. Our goal is to provide the best possible support to our users. Best regards, BetterMe Team
Posted 3 months ago
Ho avuto un problema con il rinnovo automatico dell’abbonamento (mia svista, in quanto ho dimenticato di disattivarlo prima), ho subito contattato il supporto per chiedere aiuto e mi hanno assistita nel giro di pochi minuti. Servizio efficiente
Helpful Report
Posted 3 months ago
Ciao! Grazie mille per la tua recensione! Siamo contenti di sapere che il nostro supporto ti ha assistita rapidamente. È sempre un piacere aiutare i nostri utenti! Cordiali saluti, Team BetterMe
Posted 3 months ago
Ho avuto un problema con il rinnovo automatico dell’abbonamento (mia svista, in quanto ho dimenticato di disattivarlo prima), ho subito contattato il supporto per chiedere aiuto e mi hanno assistita nel giro di pochi minuti. Servizio efficiente
Helpful Report
Posted 3 months ago
Ciao! Grazie per la tua fantastica recensione! Siamo felici di sapere che il nostro supporto è stato così rapido ed efficiente. È sempre un piacere assistere i nostri utenti! Cordiali saluti, Team BetterMe
Posted 3 months ago
Super team
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Posted 3 months ago
Hi Elisa! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
Great customer service. Quick to respond.
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Posted 3 months ago
Hi Carol! Thank you for your wonderful review! We’re happy to hear that you had a great experience with our customer service. Warm regards, Team BetterMe
Posted 3 months ago
Prompt and clear reply. Great customer service!
Helpful Report
Posted 3 months ago
Hi Nora! Thank you for your fantastic review! We’re thrilled to hear you found our customer service prompt and clear. Your satisfaction is our priority! Warm regards, Team BetterMe
Posted 3 months ago
They were so helpful after an injury I had to cancel my subscription. Really fast and clear communication.
Helpful Report
Posted 3 months ago
Hi there! Thank you for your kind words! We're glad to hear that our team was able to assist you effectively. Clear communication is key for us, and we're always here to help! Warm regards, Team BetterMe
Posted 3 months ago
He acted honestly regarding the refund.
Helpful Report
Posted 3 months ago
Hi there! Thank you for your feedback! Your trust means a lot to us, and we’re here to support you anytime you need. Warm regards, Team BetterMe
Posted 3 months ago
Really liked their workouts and stretches.
Helpful Report
Posted 3 months ago
Hi there! We're so glad to hear you enjoyed our workouts! If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Posted 3 months ago
BetterMe is rated 4.5 based on 1,509 reviews