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BetterMe Reviews

4.5 Rating 1,360 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
I had forgotten about the autopay feature 90 days later. I contacted customer service. After a few polite exchanges (like any business they want to keep you) they canceled my subscription and refunded the autopay. Trustworthy - I definitely use them again.
Helpful Report
Posted 2 months ago
Hi Joanne! Thank you so much for your wonderful review! We're glad to hear that our customer service team effectively assisted you. We appreciate your support and look forward to serving you again in the future! Best, BetterMe Team
Posted 2 months ago
Wspaniały Zespół Ludzi- pomocny, kompetentny, życzliwy. Dziękuję:)
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Posted 2 months ago
Cześć! Miło jest słyszeć tak pozytywne słowa i zawsze miło jest służyć naszym użytkownikom. Wielkie dzięki! Z poważaniem, Zespół BetterMe
Posted 2 months ago
Needed to change my primary login email. Support staff was extremely prompt and responsive, with the problem addressed. Communication was thorough and frindly. Thank you!
Helpful Report
Posted 2 months ago
Hello John! Thank you for your excellent review! We’re so pleased to hear that our support staff was prompt and friendly in addressing your email change. Your positive feedback truly brightens our day! Best wishes, Team BetterMe
Posted 2 months ago
Very good in communication and problem solving. Also very thoughtful.
Helpful Report
Posted 2 months ago
Hello! Thank you for your wonderful review! We're delighted to hear that you found our communication and problem-solving skills to be effective and thoughtful. Best wishes, Team BetterMe
Posted 2 months ago
I made an error with my subscription and it was sorted out immediately.
Helpful Report
Posted 2 months ago
Hello Donald! Thank you for the fantastic review! We're delighted to hear that your subscription issue was resolved so quickly. Your satisfaction means a lot to us! Best wishes, Team BetterMe
Posted 2 months ago
Responding so quickly and went above and beyond to be sure customer was pleased
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Posted 2 months ago
Hello! Thank you so much for your fantastic review! We're thrilled to know that our team was able to respond quickly and exceed your expectations. Best wishes, Team BetterMe
Posted 2 months ago
Very professional and responded promptly. Thank you for your customer service and understanding.
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Posted 2 months ago
Hello Jessica! Thank you so much for your positive words! We're thrilled to hear that you had a positive experience with our customer service. Your recognition means a lot to us, and we’re always here to help! Best wishes, Team BetterMe
Posted 2 months ago
Customer service is amazing! It only took minutes and they were able to sort things out for me! Thanks to this great team!
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Posted 2 months ago
Hello Jen! Thank you so much for your wonderful review! We're delighted to hear that our customer service team was able to assist you quickly and effectively. Your appreciation motivates us to continue delivering top-notch support! Best wishes, Team BetterMe
Posted 2 months ago
Could not rate the support team any higher…. Absolutely superb… Five stars ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 2 months ago
Hello Julie! Thank you for your incredible feedback! We're overjoyed to hear that you had such positive experience with our support team. Your kind words inspire us to keep providing the best assistance possible! Best wishes, Team BetterMe
Posted 2 months ago
Fast remediation of my issue. Thanks for the great customer service!
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Posted 2 months ago
Hello Steven! We truly appreciate your wonderful feedback! It’s great to know that our team could assist you quickly. Providing exceptional service is what we strive for! Best wishes, Team BetterMe
Posted 2 months ago
Awesome application for workouts, fasting and reducing weight. There are a lot of videos for various exercises for the whole body. Recipes for cooking will help to keep fit and ease finding what suites just for you. Good interactive user interface and menus. Highly recommended for home workouts.
Helpful Report
Posted 2 months ago
Hello Anton! Thank you for your fantastic review! We're thrilled to hear that you’re enjoying the workouts and recipes. Your recommendation means a lot to us, and we're glad that our app is helping you on your wellness journey! Keep up the great work! Best wishes, Team BetterMe
Posted 2 months ago
Had difficulties to log in, the support team has solved my problem in no time. Very polite, correct, explaining clear and understandably.
Helpful Report
Posted 2 months ago
Hello Tanya! Thank you so much for your glowing review! We're delighted to hear that our support team could resolve your login issue promptly and that you found their assistance clear and polite. Your satisfaction truly motivates us to continue delivering excellent service! Best wishes, Team BetterMe
Posted 2 months ago
Thank you for helping with tthe refund proces !You are really ok thank s !
Helpful Report
Posted 2 months ago
Hello Ciurdas! Thank you for your kind words! We're happy to hear that we could help with your request. Your satisfaction is our priority! Best regards, Team BetterMe
Posted 2 months ago
Thank you so much for helping me with a refund process. I really appreciate your understanding and support. Thank you.
Helpful Report
Posted 2 months ago
Hello Debbie! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 months ago
Thank you for cancelling my order
Helpful Report
Posted 2 months ago
Hello Jacob! Thank you for your feedback. It is always a pleasure to help our users. Best Regards, Team BetterMe"
Posted 2 months ago
The customer service is amazing. They solved my problem within minutes, and I truly appreciate the way they handle their customers.
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Posted 2 months ago
Hello Michelle! Thank you so much for your wonderful feedback! We’re thrilled to hear that our customer service met your expectations. Best regards, Team BetterMe
Posted 2 months ago
I found Better Me to be excellent to deal with. Quick and efficient. Thank you so much! Kind regards Pat 🙏
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Posted 2 months ago
Hello Pat! Thank you so much for your wonderful review! We're delighted to hear that you found our service quick and efficient. Your support means the world to us! Kind regards, Team BetterMe
Posted 2 months ago
Excellent response and service. I appreciate how quickly they dealt with my concern
Helpful Report
Posted 2 months ago
Hello Charles! Thank you for your amazing feedback! We're thrilled to hear that our team was able to swiftly address your concern. Your satisfaction means a lot to us! Best regards, Team BetterMe
Posted 2 months ago
Sehr freundliches & kompetentes Kundenservice, waren sehr bemüht für mich eine zufriedenstellende Lösung zu finden; TOP
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Posted 2 months ago
Hallo! Es ist wunderbar, so positive Worte zu hören und es ist immer eine Freude, unseren Benutzern zu helfen. Vielen Dank! Mit freundlichen Grüßen, Team BetterMe
Posted 2 months ago
Very professional service, appreciate your understanding
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Posted 2 months ago
Hello! Thank you for your kind words and positive review! We truly appreciate your recognition of our professional service and understanding. Your satisfaction is our priority! Best regards, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.5 based on 1,360 reviews