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BetterMe Reviews

4.6 Rating 2,143 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Trevlig och snabb respons. Tydliga instruktioner.
Helpful Report
Posted 1 month ago
Hej! Tack för din feedback. Vi uppskattar att du sprider det positiva budskapet om din upplevelse med BetterMe. Med vänliga hälsningar, Team BetterMe
Posted 1 month ago
The customer support team was incredibly fast. All issues were resolved within an hour!
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Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
Great team, very friendly and professional. They solved everything quickly and efficiently, and the communication was smooth and pleasant. :)
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Posted 1 month ago
Hello. Thank you for your review. We’re glad you had a great experience with our team and that everything was solved quickly and smoothly. We’re here to help. Best regards, Team BetterMe
Posted 1 month ago
Really good service and helpful team
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Posted 1 month ago
Hello, Thanks for your review. We’re glad you had a good experience with our service and team. If you need anything else, we’re here to help. Best regards, Team BetterMe
Posted 1 month ago
Super service
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Posted 1 month ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
I had to cancel my membership due to an injury. I was treated respectfully and I was not charged for the upcoming month of the subscription. I greatly appreciate the kindness that was shown. I will definitely be returning after my injury heals! Thank you!
Helpful Report
Posted 1 month ago
Hi there, Thank you for sharing your experience. We’re glad you were treated respectfully. We wish you a speedy healing. We’ll be here when you’re ready to return. If you need anything, just reach out. Kind regards, Team BetterMe
Posted 1 month ago
Really helpful and kind customer service.
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Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
Sehr netter und hilfsbereiter Kontakt
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Posted 1 month ago
Hallo Gabi, vielen Dank für dein Feedback. Es freut uns sehr, dass du mit unserem Kontakt zufrieden warst. Wir sind jederzeit gerne für dich da. Liebe Grüße, Team BetterMe
Posted 1 month ago
Tuve un problema con la facturación y me lo resolvieron muy rápida y eficazmente!
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Posted 1 month ago
Hola Primi, Gracias por compartir tu experiencia. Nos alegra saber que el problema se resolvió de forma rápida y eficiente. Si necesitas algo más, estamos aquí para ayudarte. Saludos cordiales, Equipo de BetterMe
Posted 1 month ago
Pomagają z każdym problemem, serdecznie polecam ❤️
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Posted 1 month ago
Cześć! Dziękujemy za miłe słowa i polecenie. Cieszymy się, że możemy pomagać. Jeśli będziesz potrzebować czegoś więcej, jesteśmy do dyspozycji. Pozdrawiamy serdecznie, Zespół BetterMe
Posted 1 month ago
Woowww amazing ! Thank you for ur help.. the material is soooo nice on the body ❤️
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Posted 1 month ago
Hi Mariana, Wow, thank you for your kind words! We’re delighted you love the material. If you need anything, we’re here to help. Kind regards, Team BetterMe
Posted 1 month ago
Muy buen servicio
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Posted 1 month ago
¡Hola! Muchísimas gracias por tu comentario y por elegir BetterMe. Nos alegra saber que el servicio fue de tu agrado. Si necesitas algo, aquí estamos para ayudarte. Saludos cordiales, Equipo BetterMe
Posted 1 month ago
Quick answer and very friendly. They understand and help you to fix your problems.
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Posted 1 month ago
Hi Joffrey, Thank you for your kind words! We’re glad we could help you fix your problems. We’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
Very nice and helpful customer service. I had a charge issue as I had cancelled subscription on App Store but betterme still charged me and nicely helped and offered solutions to my problem. Thanks
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Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
I could not use their product and I asked for a refund and they issued one to me.
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
Very helpful and understanding
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Posted 2 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
Although I made the mistake of purchasing an app other than the one I thought I was buying, I reached out to BetterMe about an hour after purchase. The company immediately cancelled my subscription after receiving my request. Per their policy, they told me I had access for the period of my subscription. Since it was not an app that worked for me, I requested a refund as I would not use it at all. That day the funds were back in my account. The whole process only took a couple of emails. That's customer service!
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Posted 2 months ago
Hi there, Thanks so much for sharing your experience. If you ever need help again, we’re here for you. Kind regards, Team BetterMe
Posted 1 month ago
Ótimo atendimento
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Posted 2 months ago
Oi! Muito obrigado pelo seu feedback positivo. Que ótimo saber que o atendimento foi do seu agrado. Se precisar de algo, estamos à disposição. Abraços, Equipe BetterMe
Posted 1 month ago
Very helpful team
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Posted 2 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 1 month ago
Amazing service
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Posted 2 months ago
Hi there, Thank you for your 5-star review! We’re thrilled you had a great experience with BetterMe. Warm regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.6 based on 2,143 reviews