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BetterMe Reviews

4.6 Rating 2,143 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Dostal jsem se do potíží se svým zdravotním stavem s bolestí v koleně. Utržený meniskus. Už zbývající třetí měsíc jsem nemohl cvičit. Do toho přišla operace kolene a jak jsem se vrátil z nemocnice, strhlo se mi předplatné na další období. Pokusil jsem se týmu popsat svou situaci, že následuje tříměsíční rekonvalescence, kdy cvičení nemohu stejně využívat. Nabídli mi vstřícnou reakci - vrácení 50 % ceny a jako bonusy - průvodce pilates u stěny, průvodce kalistenikou a slevový kupón do internetového obchodu. Po přijetí jejich nabídky mi peníze okamžitě přišly zpět na účet. Nezbývá mi než velmi poděkovat a oceňuji takový přístup. Myslím, že je to dobrý tah, kdy to může zájemce znovu přitáhnout zpět - a to kvůli tomuto férovému jednání. Ještě jednou "DĚKUJI"!
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Posted 2 months ago
Dobrý den! Děkujeme za vaši zpětnou vazbu. Jsme rádi, že naše řešení bylo spravedlivé a že jste peníze dostali rychle zpět. Přejeme vám brzké uzdravení kolena a ať se vaše cvičební rutina brzy vrátí do harmonie. Pokud potřebujete další podporu, jsme tu pro vás. S pozdravem, tým BetterMe
Posted 2 months ago
The refund was processed quickly, and I received it within a day. Thank you for your prompt assistance.
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Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
Très bonne équipe à l’écoute, très bon appli, je la recommande
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Posted 2 months ago
Bonjour! Un grand merci pour votre commentaire et pour votre recommandation. Nous sommes ravis que l’application et notre équipe vous plaisent. Bien cordialement, Équipe BetterMe
Posted 2 months ago
شكراً لكم على تجاوبكم
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Posted 2 months ago
مرحباً! نشكركم جزيل الشكر على دعمكم وتقييمكم الممتاز. يسعدنا أن تجربتكم معنا كانت إيجابية، ونتطلع إلى خدمتكم مجدداً. مع أطيب التحيات، فريق BetterMe
Posted 2 months ago
Better me is really a good one that one can definitely wants coz it's like a home gym and calisthenics which makes me strong physically and mentally and any one can easily have 15 to 20 mins to spend on your body and better me can help for you that 20 mins and one it's service requests when I went through mail they responded amicably and fastly and solved my issues and that's really great .....love you better me.
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Posted 2 months ago
Hello! Thank you for your wonderful review. We’re thrilled BetterMe feels like a home gym and helped you stay strong physically and mentally. We’re glad our support was fast and amicable. Warm regards, Team BetterMe
Posted 2 months ago
Very helpful.
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Posted 2 months ago
Hello! Thank you for your kind feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 months ago
Thanks to everyone who assisted me to get the workouts on my tablet...polite & immediate attention was greatly appreciated!
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Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
Thank you for the prompt feedback.I appreciate your customer service.
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Posted 2 months ago
Hello! Thank you for your prompt feedback and kind words about our customer service. We’re glad we could assist you. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 2 months ago
Well I wasn’t ready at the time but didn’t cancel subscription so the money was deducted but without some minutes through emails my money was refunded. I think your refund policy is on point keep it up
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Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Warm regards, Team BetterMe
Posted 2 months ago
Had issues with my subscription - Betterme were very helpful and accommodating.
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Posted 2 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. We are always here for you. Kind regards, Team BetterMe
Posted 2 months ago
The app made me very happy. I could not use it and the team gave me the opportunity to use it again. Now is very useful.
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Posted 2 months ago
Hello! It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 2 months ago
Very happy with Better Me
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Posted 2 months ago
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
Posted 2 months ago
When I signed up autocorrect put an incorrect letter in my email. The team was able to find it and correct it and was able to start my program that same day! Love using the app and the programs within it!!!
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Posted 2 months ago
Hello! Thank you for your feedback. We’re glad we could correct your email and get your program started the same day. Enjoy using the app! Kind regards, Team BetterMe
Posted 2 months ago
Timely response, very helpful
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Posted 2 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 2 months ago
BetterMe helped me a Lot. It is a very good platform! It is als very good in giving Support!
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Posted 2 months ago
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Kind regards, team BetterMe
Posted 2 months ago
Very quick response and friendly service. I was assisted by Marcie.
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Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
It is a good site!! Its just not for me! Im sure it'll be great for other people!! Im not saying its s bad site!! Its just not for me!!
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Posted 2 months ago
Hi Carla, Thank you for your kind words and honesty. We’re glad you see the potential for others. If there’s anything that could have made it a better fit for you, we’re here to listen. Warm regards, Team BetterMe
Posted 2 months ago
Férovosť, ústretovosť, bezproblémové riešenie problemov
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Posted 2 months ago
Ahoj Emily, ďakujeme za spätnú väzbu. Sme radi, že oceňujete férovosť a ústretovosť a že riešenie problémov bolo bezproblémové. Ak by ste mali ďalšie návrhy alebo otázky, sme tu pre vás. S pozdravom, Tím BetterMe
Posted 2 months ago
BetterMe Customer Service people were efficient when responding to me. They answered my questions respectfully and caring. I appreciated their help.
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Posted 2 months ago
Hi there, Thank you for your kind words. We’re glad our customer service team was efficient, respectful, and caring. Warm regards, Team BetterMe
Posted 2 months ago
Customer care ottimo.
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Posted 2 months ago
Ciao! Grazie mille per le gentili parole! Siamo felici che abbiate apprezzato l'eccellente servizio clienti. Se c'è qualcosa che possiamo fare per rendere la vostra esperienza ancora migliore, siamo a vostra disposizione. Cordiali saluti, Il team di BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,143 reviews