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BetterMe Reviews

4.6 Rating 2,316 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Customer service accommodated my request for a refund.
Helpful Report
Posted 1 month ago
Hi Mirka, Thank you for sharing your feedback. We’re glad to hear our team could help you. Kind regards, Team BetterMe
Posted 1 month ago
Better me is great, And what enjoying it, til i get serious Health problems , And i must stop. But mabey i can come back somewhere in the future !! Thank for the service and understanding! Greetings Betty
Helpful Report
Posted 1 month ago
Hi Betty, We’re sorry to hear you’re facing health issues. We wish you all the best, and on our end, we would love to have you back whenever you are ready. Kind regards, Team BetterMe
Posted 1 month ago
Betterme is a great app of you use it. Customer Service is great as well
Helpful Report
Posted 1 month ago
Hi there, Thank you for your feedback. We’re glad to hear you find the app useful and that our customer service was great. Kind regards, Team BetterMe
Posted 1 month ago
Leider passte mein bestellter Artikel nicht, aber die Retoure hat sehr gut geklappt.
Helpful Report
Posted 1 month ago
Hallo Fabian, es tut uns leid, dass der bestellte Artikel nicht gepasst hat, aber schön zu hören, dass die Retoure gut geklappt hat. Wenn du weitere Fragen hast oder Unterstützung benötigst, melde dich gerne. Liebe Grüße, Team BetterMe
Posted 1 month ago
Bardzo miła i pomocna obsługa w rozwiązywaniu powstałych problemów. Bardzo szybka reakcja i odpowiedź. Zdecydowanie polecam. Dziękuję.
Helpful Report
Posted 1 month ago
Witaj! Dziękujemy za opinię. Cieszymy się, że obsługa była dla Ciebie przyjazna i pomocna, a odpowiedź była szybka. Z poważaniem, Zespół BetterMe
Posted 1 month ago
It is a great program. Very helpful and responsive customer service.
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback. \We’re glad to hear BetterMe was helpful and that our customer service was responsive. Kind regards, Team BetterMe
Posted 1 month ago
Service client de haut niveau, attention au ré abonnement auto pas mentionné clairement, mais dans la journée une solution m'a été proposé. Merci pour les échanges rapides. Bonne journée
Helpful Report
Posted 1 month ago
Bonjour Aure, Merci pour votre retour. Nous sommes ravis que le service client vous ait semblé de haut niveau et que une solution ait été proposée rapidement dans la journée. Bonne journée à vous aussi. Bien cordialement, L'équipe BetterMe
Posted 1 month ago
Fast reaction, smooth contact
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
I didn’t use this app and was charged after my trial was done. I emailed the company and after a couple of emails asking for a full refund they did give it to me. Thanks for your quick responses!
Helpful Report
Posted 1 month ago
Hi Vicki, Thank you for sharing your experience. We’re glad to hear our responses were quick. Kind regards, Team BetterMe
Posted 1 month ago
I was unable to do the exercises, so had to stop, was given my refund within a few days. Lovely people, very kind and helpful.
Helpful Report
Posted 1 month ago
Hi Gill, Thank you for your feedback. We’re glad our team was kind and helpful. Kind regards, Team BetterMe
Posted 1 month ago
El entrenamiento ha sido adecuado a mi disponibilidad y capacidad al momento. Escogí el programa posparto 15 min diarios porque tengo diástasis y poco tiempo; ha cumplido mis expectativas. El equipo técnico fue muy diligente cuando me acerqué para un ajuste en mis selecciones.
Helpful Report
Posted 1 month ago
¡Hola! Gracias por tus comentarios. Nos alegra saber que el programa posparto diario de 15 minutos se ajusta a tu horario y cumplió con tus expectativas, y que el equipo técnico respondió con prontitud a cualquier ajuste. Saludos cordiales, Equipo BetterMe
Posted 1 month ago
Helped me track my meals and Protein consistently , Nice App
Helpful Report
Posted 1 month ago
Hi Husnah, Thank you for your feedback. We’re glad to hear the app helps you track your meals and protein consistently. Kind regards, Team BetterMe
Posted 1 month ago
A really great app for Chair yoga. The right length of time per day and lots of different poses each day. When i needed to cancel they were prompt and thorough and cancelled right away. That is so good in a world of fraud that we unfortunatley living in to find an amazing, honest and caring company like Better Me! I recommend it highly to all.
Helpful Report
Posted 1 month ago
Hi Diane, Thank you for the thoughtful review. We’re glad you enjoyed the app. Kind regards, Team BetterMe
Posted 1 month ago
I had a great experience with the support team. They responded quickly, handled my refund request efficiently, and made the whole process smooth and hassle-free. I really appreciate their fast and professional assistance. Thank you for the excellent customer service!
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
The BetterMe team is amazing. I received feedback very quickly and my problem was resolved. I love the app and the workouts are amazing. I am one week in and already feel so much better.
Helpful Report
Posted 2 months ago
Hi there! Thank you for sharing your kind words. We’re thrilled to hear you’re enjoying the app and that the workouts are helping you feel better after just one week. Kind regards, Team BetterMe
Posted 1 month ago
Full refund when I was postpartum and had absolutely no time to work on betterme
Helpful Report
Posted 2 months ago
Hello, Thank you for sharing your experience. We’re glad to hear BetterMe was helpful during your postpartum period. Kind regards, Team BetterMe
Posted 1 month ago
I had subscription issues due to an error I made, and the customer service team was very responsive and helpful. My issues were resolved quickly and with kindness. Highly recommend to all who want a great workout app that comes with great customer service
Helpful Report
Posted 2 months ago
Hello! Thank you for your review. We’re glad our team was responsive and helpful, and that your issues were resolved quickly with kindness. Best regards, Team BetterMe
Posted 1 month ago
Très grande réactivité Super service clients
Helpful Report
Posted 2 months ago
Bonjour Sandrine, Merci pour votre retour. Nous sommes ravis que le service client ait été réactif. Bien cordialement, Team BetterMe
Posted 2 months ago
I enjoyed IT very much. Had to leave due to time issuses. Cancelling my subscription was easy. Thank you
Helpful Report
Posted 2 months ago
Hello Yvonne, Thanks for your feedback. We’re glad you enjoyed the app. Kind regards, Team BetterMe
Posted 2 months ago
Great customer support. Matter was handles promptly and professionally.
Helpful Report
Posted 2 months ago
Hello, Thanks for your feedback. We’re glad our customer support met your expectations and handled the matter promptly and professionally. Kind regards, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,316 reviews