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BetterMe Reviews

4.6 Rating 2,014 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
good contact with the customer’s help center
Helpful Report
Posted 3 months ago
Hi there, Thank you for your kind words. We're glad to hear you had good contact with our customer’s help center. If you need anything else, feel free to reach out at care@betterme.world. Warm regards, Team BetterMe
Posted 3 months ago
Si, se han adaptado perfectamente a mis necesidades
Helpful Report
Posted 3 months ago
Hola, Muchas gracias por tus palabras. Nos alegra saber que se adaptaron perfectamente a tus necesidades. Si necesitas algo más, no dudes en contactarnos en care@betterme.world. Saludos cordiales, Team BetterMe
Posted 3 months ago
Unique and different from other online fitness apps
Helpful Report
Posted 3 months ago
Hi Sanchit, Thank you for your kind words. We're thrilled you find BetterMe unique and different from other online fitness apps. If you need anything else, feel free to reach out at care@betterme.world. Best regards, Team BetterMe
Posted 3 months ago
Great team , great aplication.
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Posted 3 months ago
Hi there, Thank you for your kind words. We're glad you had a great experience with BetterMe. If you need anything else, feel free to reach out at care@betterme.world. Warm regards, Team BetterMe
Posted 3 months ago
Velice vstricny a rychly vyriteni pizafavku a me zadosti.
Helpful Report
Posted 3 months ago
Dobrý den Dagmar, děkujeme za Vaši zpětnou vazbu. Jsme rádi, že jsme Vám mohli vyjít vstříc rychle a k Vaší spokojenosti. Pokud budete mít další otázky, neváhejte se na nás obrátit na care@betterme.world. S pozdravem, Team BetterMe
Posted 3 months ago
I had to cancel my subscription. They were very kind as to cancel and refund my payment.
Helpful Report
Posted 3 months ago
Hello! Thank you for your feedback. We’re glad we could assist with your request. If you ever decide to come back or have any questions, feel free to reach out at care@betterme.world. Kind regards, Team BetterMe
Posted 3 months ago
Recently I had some questions regarday the payment. The answers I got were quick and gave me a a perfect understanding. The service was really perfect. Thank you, Sara
Helpful Report
Posted 3 months ago
Hi there, Thank you for your kind review. If you need anything else, feel free to reach out to care@betterme.world. Warm regards, Team BetterMe
Posted 3 months ago
אני רוצה לציין לשבח את המענה המהיר והאדיב של הצוות. את ההסברים המפורטים לטעויות שלי- שלא שמתי לב שהמנוי מוארך אוטומטית ואת . הטעות שלכם שלא שלחתם חשבוניות על הרכישה. אבל הכי הערכתי את האמון שלכם בי כלקוחה פגועה שמדווחת שלא עשינו שימוש במוצרים כי לא ידעתי שאני ממשיכה לשלם - והאמנתם לי. אני כאדם שערך האמת חשוב לו במיוחד מאד מעריכה כשמישהו מבין שמונחת פה אמת. וייתכן כיש שבהתחלה כעסתי והגבתי מהבטן כי הרגשתי נגזלת ולא הבנתי איך הגענו לכל החיובים האלה אם לא רכשתי כלום. אך לאחר ההסבר וזה שהאמנתם שבאמת לא רכשנו שום תוכנית או מוצר חדש, ריגש אותי. תודה על החזרה התשלום. מעריכה מאד
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Posted 3 months ago
שלום, תודה רבה על המשוב החם. שמחנו לשמוע שהתגובה הייתה מהירה ואדיבה. אנו מעריכים את האמון שנתתם בנו ומוכנים לעזור בכל שאלה נוספת. אם אתם זקוקים לתמיכה נוספת, אנא צרו קשר עם care@betterme.world. בברכה, צוות BetterMe
Posted 3 months ago
Extraordinario, resolvieron un inconveniente de forma muy asertiva, velando por la atención del cliente y eso se agradece enormemente
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Posted 3 months ago
¡Hola! Gracias por sus amables palabras. Nos complace haber resuelto el problema eficazmente y que considere que nuestro servicio al cliente es excelente. Si necesita algo más, estamos aquí para ayudarle en care@betterme.world. Saludos cordiales, El equipo de BetterMe
Posted 3 months ago
Love love love the mindful approach! It is refreshing to see a business that actually cares about the mental aspect of change, rather than just the physical. Thank you!
Helpful Report
Posted 3 months ago
Hi there, Thank you for sharing! We’re thrilled you appreciate the mindful approach and that we focus on the mental aspect of change. If you need any support, we’re here at care@betterme.world. Warm regards, Team BetterMe
Posted 3 months ago
Zum Einstieg, um wieder in Bewegung zu kommen , durchaus einen Versuch wert!
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Posted 3 months ago
Hallo Sabine, vielen Dank für dein Feedback! Es freut uns, dass der Einstieg dir hilft, wieder in Bewegung zu kommen. Wenn du weitere Unterstützung oder Anregungen brauchst, sag gerne Bescheid oder schreib uns an care@betterme.world. Liebe Grüße, Team BetterMe
Posted 3 months ago
I wasn’t using the app all I want it and when I decided to cancel they were very helpful.
Helpful Report
Posted 3 months ago
Hi there, Thank you for your feedback. We’re glad the cancellation process was smooth for you. If there’s anything else we can assist with, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 3 months ago
המענה היה מהיר והוגן
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Posted 3 months ago
שלום! תודה על המשוב החיובי. שמחנו לעזור במהירות ובהגינות. בברכה, צוות BetterMe
Posted 3 months ago
I had to cancel my subscription and it was taken care of right away.
Helpful Report
Posted 3 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
The support team was very helpful to resolve my issues. Cheers to them for that!
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Posted 4 months ago
Hello! Thank you for sharing your kind words. We’re glad our support team was able to help resolve your issues. If you need anything else, we’re here for you. Kind regards, Team BetterMe
Posted 3 months ago
Super firma , świetna współpraca i bardzo empatyczni ludzie ❤️👍
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Posted 4 months ago
Witaj Martyno! Dziękujemy za podzielenie się miłymi słowami. Cieszymy się, że nasza współpraca była dla Ciebie satysfakcjonująca i że doceniłaś empatię naszego zespołu. Jesteśmy do dyspozycji, gdybyś potrzebowała dalszej pomocy. Pozdrawiamy, Zespół BetterMe
Posted 3 months ago
The people here are very eager to help.
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Posted 4 months ago
Hello! Thank you for sharing your kind words. We’re glad our team was eager to help and that you had a positive experience. Kind regards, Team BetterMe
Posted 4 months ago
The customer support team is very responsive and helpful. They replied quickly, listened carefully to my situation, and handled everything professionally. I truly appreciate their support.
Helpful Report
Posted 4 months ago
Hello! Thank you for sharing your kind words. We’re thrilled that our customer support team was responsive, attentive, and professional in assisting you. We’re here for you. Kind regards, Team BetterMe
Posted 4 months ago
The customer service team has been incredibly helpful in resolving the delivery issues I had with my order - loved both my experience and the quality of items I bought!
Helpful Report
Posted 4 months ago
Hello! Thank you for sharing your feedback. We’re glad our customer service could resolve the delivery issues and that you’re happy with your purchase. If you need anything else, we’re here to help. Kind regards, Team BetterMe
Posted 4 months ago
It was so easy to join and the exercises where really good and easy to do, I cancelled my subscription because I will not be using the app to my advantage due to not being in the right frame of mind. I emailed to cancel my subscription and I received a quick response, they cancelled without question.
Helpful Report
Posted 4 months ago
Hello! Thank you for sharing your experience. We’re glad the joining process and workouts were good for you. We’re sorry to hear you’re not in the right frame of mind to use the app right now. If you ever decide to return, we’d be happy to help you get back on track. Kind regards, Team BetterMe
Posted 4 months ago
BetterMe is rated 4.6 based on 2,014 reviews