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BetterMe Reviews

4.6 Rating 2,316 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Returns was good. They were a little pushy pn trying to get me to exchange but they let me return the items which was good.
Helpful Report
Posted 2 months ago
Hello, Thanks for your feedback. If there is anything else we can do for you, please reach us at care@betterme.world anytime. Best regards, Team BetterMe
Posted 2 months ago
I emailed with an issue with my subscription. I received a response straight away and my issue was dealt with and rectified very quickly and efficiently
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We’re glad our response was prompt, and your issue was resolved quickly and efficiently. Kind regards, Team BetterMe
Posted 2 months ago
BetterMe is a great product but unfortunately I had to cancel my subscription due to unforeseen circumstance with my family and BetterMe was great in making the process as stress free as possible.
Helpful Report
Posted 2 months ago
Hi Felix, Thanks for sharing your experience. We are glad to help. Kind regards, Team BetterMe
Posted 2 months ago
Responsive team, very good customer service
Helpful Report
Posted 2 months ago
Hi there, Thanks for sharing your experience. We’re glad our team was responsive and provided very good customer service. Kind regards, Team BetterMe
Posted 2 months ago
It is a good app with routines and clear set goals. I just didn't have time to fully use it. But for the price and value is worth it
Helpful Report
Posted 2 months ago
Hi Alba, Thanks for sharing your experience. We’re glad you find the routines and clear goals helpful. Kind regards, Team BetterMe
Posted 2 months ago
Helpful customer service team who understood my issues, offering an explanation and amendments, which I was happy with. Would recommend BetterMe.
Helpful Report
Posted 2 months ago
Hi Kate, Thank you for sharing your experience. We’re glad our team understood your issues, provided an explanation and amendments. Kind regards, Team BetterMe
Posted 2 months ago
Perfect Nothing else to say
Helpful Report
Posted 2 months ago
Hi Paul, Thanks for sharing your experience. We’re glad it was perfect. Kind regards, Team BetterMe
Posted 2 months ago
Helpful and understanding customer service team, would buy again
Helpful Report
Posted 2 months ago
Hi there, Thank you for sharing your experience. We’re glad our customer service team was helpful and understanding. Kind regards, Team BetterMe
Posted 2 months ago
Very helpful
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We’re glad you found the app very helpful. Kind regards, Team BetterMe
Posted 2 months ago
Tive um problema com cobrança e pagamento e a equipe me auxiliou com eficiência.
Helpful Report
Posted 2 months ago
Olá, Ficamos felizes em saber que a equipe ajudou com eficiência. Atenciosamente, Equipe BetterMe
Posted 2 months ago
Very Helpful
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Posted 2 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 months ago
Obsługa klienta zadziałała bardzo sprawnie i profesjonalnie. Moja subskrypcja została anulowana, a pełna kwota zwrócona na konto bez żadnych problemów. Dziękuję za pomoc!
Helpful Report
Posted 2 months ago
Witaj! Dziękujemy za opinię. Doceniamy, że podzieliłeś się z nami pozytywnymi opiniami na temat swoich doświadczeń z BetterMe. Z poważaniem, Zespół BetterMe
Posted 2 months ago
שירות טוב ואדיב
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Posted 2 months ago
היי! תודה ששיתפת את חווייתך. אנו שמחים לשמוע שקיבלת שירות טוב ואדיב. בברכה, צוות BetterMe
Posted 2 months ago
Customer service is responsive and helpful. Excellent.
Helpful Report
Posted 2 months ago
Hi there, Thank you for sharing your experience. We’re glad to hear our customer service was responsive and helpful, and that you had an excellent experience. Kind regards, Team BetterMe
Posted 2 months ago
Customer service is easy to reach and it's fast!
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Posted 2 months ago
Hi Kat, Thank you for sharing your experience. Kind regards, Team BetterMe
Posted 2 months ago
I raised an issue with an invoice. Within an hour, I had an initial response. However, what really impressed me was that whilst BetterMe were probably "contractually" in the right, they nevertheless agreed to adjust my invoice and then followed through very quickly. I felt that the team took an ethical and customer focussed position, rather than just hiding behind the small print !
Helpful Report
Posted 2 months ago
Hi Mike, Thank you for sharing your experience. We're glad to hear our team responded quickly and took an ethical, customer-focused approach while handling your request. Kind regards,Team BetterMe
Posted 2 months ago
Customer service was great
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Posted 2 months ago
Hi Gene, Thank you for sharing your experience. We’re glad to hear our customer service was great. Kind regards, Team BetterMe
Posted 2 months ago
Beautiful apparel and high-quality Pilates gadgets. Fast delivery. Also, the service was great - I got immediate support and help when I wanted to return an item.
Helpful Report
Posted 2 months ago
Hi Alex, Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 2 months ago
I emailed a request… this was responded to and attended to in a short space of time. Thankyou for being responsive and courteous.
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Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
Very quick, efficient and friendly service from customer services. Couldn't have asked for more.
Helpful Report
Posted 2 months ago
Hi Mike, Thank you for sharing your experience. We're glad to hear our customer service was very quick, efficient, and friendly. Kind regards, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,316 reviews