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BetterMe Reviews

4.6 Rating 2,316 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
I love the programme, easy to follow guides, the customer service I've received when querying anything has been fantastic, I've spoken with an Anna, a Max and a Gillian and all 3 have been polite and really helpful
Helpful Report
Posted 2 months ago
Hi Kay, Thank you for sharing your experience. We're glad you find the program easy to follow and that our support team provided polite and helpful service. Kind regards, Team BetterMe
Posted 2 months ago
Son muy amables, me hicieron sentir muy cómoda y su servicio al cliente es excelente! contestan inmediatamente.
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Posted 2 months ago
Hola Esmeralda, Gracias por compartir tu experiencia. Nos alegra saber que fueron muy amables, te hicieron sentir cómoda y que nuestro servicio al cliente fue excelente y respondieron de inmediato. Un cordial saludo, Equipo BetterMe
Posted 2 months ago
BetterMe staff are amazing. Good customer service skills and fast response.
Helpful Report
Posted 2 months ago
Hi there, Thank you for sharing your kind words. We’re glad our team could provide excellent service and a fast response. Kind regards, Team BetterMe
Posted 2 months ago
Aplicacion, si bien no se adecuaba a mis necesidades, respondió de buena forma cuando tuve un problema con el pago. Agradezco las gestiones
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Posted 2 months ago
Hola Marcela, Gracias por compartir tu experiencia. Si necesitas algo más, no dudes en preguntar. Saludos cordiales, Equipo de BetterMe
Posted 2 months ago
The BetterMe customer service team swiftly and successfully understood and addressed my issue. I couldn't have asked for better help or a happier outcome!
Helpful Report
Posted 2 months ago
Hello! Thank you for sharing your experience. We’re glad our team could understand and address your issue swiftly, and that you’re happy with the outcome. Kind regards, Team BetterMe
Posted 2 months ago
Muy buena comunicación en forma permanente y preocupación por ayudar con cualquier problema.
Helpful Report
Posted 2 months ago
¡Hola Sandra! Muchas gracias por tus palabras. Nos alegra saber que la comunicación ha sido constante y que hemos mostrado preocupación por ayudarte con cualquier problema. Si necesitas algo más, estamos aquí para ayudarte. Un saludo cordial, Equipo BetterMe
Posted 2 months ago
I reach out to the customer service about my subscription that I forgot to cancel and they refunded me right away. I love the application but right now I’m not able To train.
Helpful Report
Posted 2 months ago
Hello! Thank you for sharing your experience. If there’s anything we can help with when you’re ready to train again, please let us know. Kind regards, Team BetterMe
Posted 2 months ago
They listened to me, looked into my problem and solved it painlessly.
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Posted 2 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 months ago
Resolved my problem with good consideration
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We're glad to hear your problem was resolved with good consideration. Kind regards, Team BetterMe
Posted 2 months ago
Merci pour votre aide rapide et efficace.
Helpful Report
Posted 2 months ago
Bonjour Dodo, Merci pour votre retour. Nous sommes ravis que notre aide ait été rapide et efficace. Bien cordialement, Team BetterMe
Posted 2 months ago
excelente atendimento
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Posted 2 months ago
Olá Felipe, Ficamos felizes em saber que o atendimento foi excelente. Obrigado pelo seu feedback! Atenciosamente, Equipe BetterMe
Posted 2 months ago
Great communication with team . Amazing service
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Posted 2 months ago
Hi there, Thanks for sharing your experience. We're glad to hear the communication and service met your expectations. Kind regards, Team BetterMe
Posted 2 months ago
I enquired about printing meal plans and had a quick and friendly response.
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Posted 2 months ago
Hi Helen, Thank you for sharing your experience. We're glad to hear the response was quick and friendly. Kind regards, Team BetterMe
Posted 2 months ago
Treinos excelentes
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Posted 2 months ago
Olá! Obrigado pelo feedback e por escolher a BetterMe! Ficamos felizes em saber que você gosta dos nossos treinos. Atenciosamente, Equipe BetterMe
Posted 2 months ago
I had a problem with my subscription and the team worked hard to resolve this and make sure I had access to my personal programme. Good videos to support each training session and easy to use app.
Helpful Report
Posted 2 months ago
Hello there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
Great attention. Emphatic and kind
Helpful Report
Posted 2 months ago
Hello there! Thank you for your kind words. Kind regards, Team BetterMe
Posted 2 months ago
Bonjour J’ai communiqué avec BetterMe pour me désabonner. J’ai eu un retour en moins 1/2 heure m’expliquant que un de mes abonnement était déjà désabonner mais que l’autre javais dépasser la date limite Ils m’ont offert un remboursement de plus de 50% plus deux liens pour des remises en forme gratuites et si cette arrangement me rendait heureuse et statisfaite Bien sûr que oui. Le remboursement se faisait dans les 5 à 10 jours ouvrables j’ai fait ma demande le dimanche et lundi l’argent était dans mon compte Très bon service après vente très bon service à la clientèle et réponse en dedans d’une journée et dépôt le lendemain Merci pour votre excellent service après vente pour vos compassation et rapidité
Helpful Report
Posted 2 months ago
Bonjour Sylvie, Merci pour votre retour. Nous sommes ravis d’apprendre que le service client a été rapide et efficace et que vous êtes satisfaite de l’expérience. Bien à vous, Team BetterMe
Posted 2 months ago
Great customer service. Very helpful and more than willing to ensure my satisfaction.
Helpful Report
Posted 2 months ago
Hi Callie, Thank you for sharing your feedback. We're glad to hear you had a positive experience with our customer service. Kind regards, Team BetterMe
Posted 2 months ago
Great product, honest and quick customer service!
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Posted 2 months ago
Hi Jean, Thank you for the kind words! We’re glad you’re enjoying the product and that our customer service was quick and helpful. Best regards, Team BetterMe
Posted 2 months ago
Great customer service and go the extra mile. Much appreciated
Helpful Report
Posted 2 months ago
Hi Michelle, Thank you for your kind words. We’re glad to hear you experienced great customer service. Kind regards, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,316 reviews