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BetterMe Reviews

4.6 Rating 2,455 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,455 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“Todo, la app y la interacción con vosotros. ENHORABUENA!!!”
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Posted 2 months ago
¡Hola! ¡Gracias por tus amables palabras! Nos alegra saber que disfrutaste de todo, tanto de la aplicación como de tu interacción con nosotros. Saludos cordiales, Equipo de BetterMe
Posted 2 months ago
“I realized after I placed my order that I needed it to arrive by a certain date.I wrote to the company. BetterMe responded almost immediately and told me that the item would be expedited before my deadline with no extra charge. Never had a company be so accommodating.”
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Posted 3 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
“Gostei muito do produto por 30 dias. Adorei o atendimento e suporte”
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Posted 3 months ago
Olá Luciano, Obrigado pelo feedback positivo. Ficamos felizes que tenha gostado do produto e do atendimento e suporte. Abraços, Equipe BetterMe
Posted 2 months ago
“I needed help with my subscription and their customer service rep figured out the problem and fixed it immediately. Very pleased with both their web content and customer service.”
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Posted 3 months ago
Hi Donna, Thank you for your kind words. We’re glad the issue with your subscription was resolved quickly and that you’re pleased with our web content and customer service. Kind regards, Team BetterMe
Posted 2 months ago
“Super fast reply on my cancellation, so appreciated!”
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Posted 3 months ago
Hi there, Thanks for your note. If you need anything else, just let us know. Best regards, Team BetterMe
Posted 3 months ago
“מאד עזרתם לי וגיליתם הבנה וסבלנות”
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Posted 3 months ago
שלום! תודה רבה על המשוב! אנו שמחים לשמוע שיכולנו לעזור ולהפגין הבנה וסבלנות. בברכה, צוות BetterMe
Posted 3 months ago
“Amazing and helpful staff”
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Posted 3 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 months ago
“Helping people reach they're goal about health is their goal, they have different levels depending on your needs and they have that money back guarantee. All staffs a friendly and reachable via email.”
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Posted 3 months ago
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Feel free to reach us at care@betterme.world at any time. Kind regards, team BetterMe
Posted 3 months ago
“Thank you so much for your fast response and speedy refund!”
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Posted 3 months ago
Hello Rose! Thank you for your feedback. We are here for you. Kind regards, Team BetterMe
Posted 3 months ago
“Fast reply and very helpful and informative”
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Posted 3 months ago
Hello! Thank you very much for your 5-star review! Kind Regards, Team BetterMe
Posted 3 months ago
“Were helpful. Helped solved the problem quickly.”
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Posted 3 months ago
Hello! Thank you for your feedback. We're glad to hear we were helpful and could solve the problem quickly. If you need anything else, just let us know. Kind regards, Team BetterMe
Posted 3 months ago
“Veľmi dobrá aplikacia na cvičenie. Nie je tu však vysvetlené, ako máte cvičiť, sú tu sice hlasové pokyny, ale nie je tam trebars spomenuté dychanie. Čo sa tyka cvikov, často sa opakujú, ale aj pribúdajú nove, niekedy sa to zdá ľahké, ale precvičia s vami celé telo, po cca 40 dňoch sa cítim super, ja popri cvičení aj behavam. Perfektné sú aj ostatné cvičenia v aplikácii, páci sa mi to. Hudba sa opakuje, ale viete si nastaviť vlastnú, čo ma tiež potešilo. Ak ste unavený, môžete nastaviť zníženie intenzity a cvicenie bude kratšie a ľahšie.”
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Posted 3 months ago
Ahoj Marcel, ďakujeme za spätnú väzbu. Teší nás, že sa ti cvičenie darí a že po 40 dňoch máš z neho pocit, že celé telo je zapojené. Osobitne nás teší, že si zvládol beh počas tréningov a že si ocenil možnosť nastaviť vlastnú hudbu a zníženie intenzity pri únavě. Ohľadom dychu a ďalších pokynov – prenesieme tvoje poznámky na náš tím, aby sme sa na to pozreli a zvážili vylepšenia. Ak budeš mať ďalšie poznámky alebo chceš zdieľať viac detailov, pokojne nám napíš. Vďaka za tvoju spätnú väzbu. S pozdravom, Tím BetterMe
Posted 3 months ago
“Tres bon application. Je reviendrais me reeinscrire avec plaisir apres mon projet de vie pour retrouver un corps qui me ressemblz. Merci encore a l’equipe pour sa comprehension”
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Posted 3 months ago
Salut Cam, Merci pour votre commentaire. Nous sommes ravis que l'application vous plaise et vous souhaitons le meilleur. Cordialement, L'équipe BetterMe
Posted 3 months ago
“Promtná pomoc,vybavenie❤️❤️❤️”
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Posted 3 months ago
Ahoj Evita, Dakujeme za úžasnú recenziu. Ak budeš potrebovať čokoľvek ďalšie, napíš nám. Všetko dobré, Tím BetterMe
Posted 3 months ago
“Obsługa klienta jest super. Szybko sprawnie i pomyślnie ku zadowoleniu klienta.”
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Posted 3 months ago
Cześć Paweł, dziękujemy za opinię. Cieszymy się, że obsługa klienta była super i spełniła Twoje oczekiwania. W razie potrzeby służymy pomocą. Pozdrawiamy, Zespół BetterMe
Posted 3 months ago
“Super wery kinde”
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Posted 3 months ago
Hallo Almedina! Vielen Dank für Ihr Feedback, wir freuen uns, dass Ihnen die App gefällt! Herzliche Grüße, Team BetterMe
Posted 3 months ago
“Great customer service, fast problem solving”
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Posted 3 months ago
Hello! Thanks for your review. We’re glad to hear you had a great experience with the customer service. Kind regards, Team BetterMe
Posted 3 months ago
“Sehr zu empfehlen! Schnelle Rückmeldung bei Fragen.”
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Posted 3 months ago
Hallo! Vielen Dank für Ihre Bewertung. Es freut uns, dass Sie schnelle Rückmeldungen bei Fragen erhalten haben. Liebe Grüße, Team BetterMe
Posted 3 months ago
“Very good app. I've just completed a 28-day challenge, and I'm very happy with it. At first, I purchased two BetterMe challenges. Later, I accidentally bought one of their products, and their support team was very kind and promptly refunded me. Finally, I realized that one of the challenges wasn't what I was looking for, and they also refunded that purchase without any issues. Their customer service was attentive and very helpful throughout the process.”
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Posted 3 months ago
Hi Javier, Thank you for sharing your experience. We're glad to hear you had a positive time with the 28-day challenge and that our support team could assist you promptly and effectively. Kind regards, Team BetterMe
Posted 3 months ago
“They were very helpful in resolving my issue”
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Posted 3 months ago
Hello! Thanks for your review. We’re glad to hear you found us helpful in resolving your issue. Kind regards, Team BetterMe
Posted 3 months ago
BetterMe is rated 4.6 based on 2,455 reviews