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BetterMe Reviews

4.6 Rating 2,317 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,317 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Quick answer and very friendly. They understand and help you to fix your problems.
Helpful Report
Posted 3 months ago
Hi Joffrey, Thank you for your kind words! We’re glad we could help you fix your problems. We’re here for you. Warm regards, Team BetterMe
Posted 3 months ago
Very nice and helpful customer service. I had a charge issue as I had cancelled subscription on App Store but betterme still charged me and nicely helped and offered solutions to my problem. Thanks
Helpful Report
Posted 3 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 3 months ago
I could not use their product and I asked for a refund and they issued one to me.
Helpful Report
Posted 3 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
Very helpful and understanding
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Posted 3 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 months ago
Although I made the mistake of purchasing an app other than the one I thought I was buying, I reached out to BetterMe about an hour after purchase. The company immediately cancelled my subscription after receiving my request. Per their policy, they told me I had access for the period of my subscription. Since it was not an app that worked for me, I requested a refund as I would not use it at all. That day the funds were back in my account. The whole process only took a couple of emails. That's customer service!
Helpful Report
Posted 3 months ago
Hi there, Thanks so much for sharing your experience. If you ever need help again, we’re here for you. Kind regards, Team BetterMe
Posted 3 months ago
Ótimo atendimento
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Posted 3 months ago
Oi! Muito obrigado pelo seu feedback positivo. Que ótimo saber que o atendimento foi do seu agrado. Se precisar de algo, estamos à disposição. Abraços, Equipe BetterMe
Posted 3 months ago
Very helpful team
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Posted 3 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 3 months ago
Amazing service
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Posted 3 months ago
Hi there, Thank you for your 5-star review! We’re thrilled you had a great experience with BetterMe. Warm regards, Team BetterMe
Posted 3 months ago
Thank you BetterMe team for your support and promptness in helping me sort out the confusion with my subscription.
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your kind words and for trusting BetterMe. We’re glad we could help sort out the subscription confusion quickly. If you need anything else, we’re here to help. Warm regards, Team BetterMe
Posted 3 months ago
I am happy with how professionally i was dealt with by better me customer service. Due to direct debit, i got charged for a 3 month subscription which I did not want as I was not using the app at all. They responded quickly and issued me a refund. I am so pleased with how professional and supportive they were :)
Helpful Report
Posted 3 months ago
Hi there, Thank you for your kind words! We’re glad you had a positive experience with our support. Kind regards, Team BetterMe
Posted 3 months ago
I just got some problems with my billing process and I have been well supported by the Team. Appreciate so much guys!!
Helpful Report
Posted 3 months ago
Hi Helen, Thanks for sharing your experience. We’re glad our team could support you with your request. If you need any further assistance, we’re here to help. Kind regards, Team BetterMe
Posted 3 months ago
Es una apps muy completa la recomiendo mucho los ejercicios de adaptan a cada persona
Helpful Report
Posted 3 months ago
¡Hola! ¡Muchísimas gracias por tus amables palabras! Nos alegra saber que la aplicación te resulta completa y que los ejercicios se adaptan a cada persona. Si necesitas más ayuda, estamos aquí para ayudarte. Saludos cordiales, El equipo de BetterMe
Posted 3 months ago
The customer service team is very helpful and responded quickly to my inquiry and request.
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Posted 3 months ago
Hi there, Thank you for your review. We’re glad our team could assist you quickly with your inquiry. If you need any further help, we’re here for you. Kind regards, Team BetterMe
Posted 3 months ago
Excellent customer service. Prompt, courteous and willing to receive customer feedback.
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Posted 3 months ago
Hi Jimmy, Thank you for your kind words. We’re glad our customer service met your expectations and that you felt supported. Kind regards, Team BetterMe
Posted 3 months ago
Very responsive and easy to approach.
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Posted 3 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 months ago
Working with the BetterMe customer service via email was simple and friendly. They were quick to respond and offered a solution to the complaint. Partial refund was processed quickly.
Helpful Report
Posted 3 months ago
Hi there, Thanks for sharing your experience. We’re glad our team could help with your request. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 3 months ago
Service client très réactif.
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Posted 3 months ago
Bonjour, Merci pour votre retour. Nous sommes ravis que notre service client vous ait été réactif. Si vous avez d’autres besoins, n’hésitez pas à nous contacter. Cordialement, Team BetterMe
Posted 3 months ago
Thank you 🙏
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Posted 3 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 3 months ago
The result if my emails you Better Me were very good. Got the exact result I hoped for. Very good interaction.
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Posted 3 months ago
Hi there, Thanks for sharing your experience. We’re glad the results met your expectations and that you had a good interaction. Best regards, Team BetterMe
Posted 3 months ago
친절해요. 여러 서비스를 이용할 수 있게 도와줘요
Helpful Report
Posted 3 months ago
안녕하세요! 소중한 의견 주셔서 감사합니다. BetterMe 이용 경험에 대해 좋은 말씀을 나눠주셔서 진심으로 감사드립니다. BetterMe 팀 드림
Posted 3 months ago
BetterMe is rated 4.6 based on 2,317 reviews