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BetterMe Reviews

4.6 Rating 2,143 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Sunt de nota 10, mi au returnat chiar si banii înapoi...mulțumiri!
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Posted 1 month ago
Bună! Vă mulțumim pentru feedback. Vă mulțumim că ați răspândit veștile bune despre experiența dumneavoastră cu BetterMe. Cu stimă, Echipa BetterMe
Posted 1 month ago
I was having difficulty cancelling my subscription however all was sorted quickly and efficiently by customer service team
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Posted 1 month ago
Hi there, Thanks for sharing your experience. We’re glad our customer service team was able to resolve your request quickly and efficiently. Kind regards, Team BetterMe
Posted 1 month ago
Richtig schnelle und angenehme Kommunikation und Abarbeitung meines Anliegens!
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Posted 1 month ago
Hallo Lena, vielen Dank für dein Feedback! Es freut uns sehr zu hören, dass die Kommunikation schnell und angenehm war und wir dein Anliegen zügig bearbeiten konnten. Wenn du noch etwas brauchst, melde dich gern. Liebe Grüße, Team BetterMe
Posted 1 month ago
I had an issue and they really genuinely helped me, instead of saying 'this is how the system works'. So would recommend!
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Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
Good Job! Thank You!
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Posted 1 month ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
Very happy with the customer service from Better Me. I had a problem with my account which was quickly and courteously resolved, and a refund processed remarkably quickly. Thank you.
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Posted 1 month ago
Hi Ken, Thank you for the kind words. We’re here to help. Best regards, Team BetterMe
Posted 1 month ago
אני מודה מאוד לצוות היקר שהקשיב לי והשתדל מאוד לעזור לי. הופתעתי מאוד לטובה מהמסירות והאמינות. כל הכבוד לכם מעריכה מאוד אורנה
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Posted 1 month ago
אורנה היקרה, תודה רבה על דבריך החמים. שמחנו לשמוע שנהנית מחוויה נהדרת. אם את צריכה עוד משהו, אנחנו כאן. בברכה, צוות BetterMe
Posted 1 month ago
Very happy with the excellent service you provided me with my account. Thank you so much for your help!
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Posted 1 month ago
Hello Denise, Thank you so much for your kind words. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 1 month ago
חברה אמינה, מתן מענה אנושי מהיר ונדיב. ממש ממליצה.
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Posted 1 month ago
שלום, תודה רבה על המשוב החיובי. שמחים לשמוע שהמענה האנושי היה מהיר ונדיב עבורך. בברכה, Team BetterMe
Posted 1 month ago
Great customer service. Cancelled without any problems and they even refunded my payment even tho I cancelled late and payment came off.
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Posted 1 month ago
Hi Julie, Thank you for your kind words about our customer service. Kind regards, Team BetterMe
Posted 1 month ago
Hanno accolto la mia richiesta
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Posted 1 month ago
Ciao, Grazie per averci scritto. Se hai bisogno di altro, siamo a disposizione. Cordiali saluti, Team BetterMe
Posted 1 month ago
Buen dia! Estoy muy conforme con la atención y servicio del equipo BetterMe
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Posted 1 month ago
Hola Yami, Gracias por tus palabras. Nos alegra saber que quedaste satisfecha con la atención y el servicio. Saludos cordiales, Equipo BetterMe
Posted 1 month ago
Cambié por error mis preferencias, les escribí y el servicio técnico se puso en contacto en em mismo día y ajustaron lo que necesitaba rápido y perfecto con lo que necesitaba. Estoy muy contenta con la App me ofrece exactamente lo que necesito. Muchas gracias
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Posted 1 month ago
¡Hola Laura! Gracias por tu comentario. Nos alegra mucho saber que el servicio técnico se puso en contacto el mismo día y ajustó lo necesario de forma rápida y perfecta. Es genial que la app te ofrezca exactamente lo que necesitas. Un saludo cordial, Equipo BetterMe
Posted 1 month ago
Quick reply on my query! Very efficient, friendly and professional assistance.
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Posted 1 month ago
Hello Cleo, Thank you so much for your kind review! We’re thrilled to hear the reply was quick, efficient, and professional. If there is anything else we can assist you with, please reach out anytime. Kind regards, Team BetterMe
Posted 1 month ago
It was a great start to get me moving forward, but I’m moving in a different direction, and it’s not worth the cost to me moving forward. Thank you for the help.
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Posted 1 month ago
Hello, Thank you for sharing your feedback. We’re glad to have helped you move forward. If there’s anything we can do to assist you with, please don’t hesitate to reach out. Kind regards, Team BetterMe
Posted 1 month ago
contact très actif et fort dévoué , particulièrement compréhensif de surcroit.
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Posted 1 month ago
Bonjour, Merci pour votre excellent avis. Nous sommes ravis que notre contact ait été actif, dévoué et particulièrement compréhensif. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. Bien à vous, Équipe BetterMe
Posted 1 month ago
I was facing a difficult situation and Better Me worked with me. After a speaking with their representative via email we were able to come to a resolution.
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Posted 1 month ago
Hello! Thank you so much for your review. If there’s anything else we can assist you with, please let us know. Kind regards, Team BetterMe
Posted 1 month ago
I am 50 years old and have been going to the gym or swimming or running all my life. I can now say without a doubt that Pilates and the ME app is the best exercise you can do. I never ever had been that trimmed in my life or have the arms and abs I have at my age. I highly recommend!! Thank you so much! Love the app!
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Posted 1 month ago
Hello Caterina, Thank you so much for your wonderful review! We’re thrilled to hear that Pilates and the app have made such a positive difference for you. Your kind words mean a lot to us. If you ever need anything else, we’re here to help. Best regards, Team BetterMe
Posted 1 month ago
The customer service at BetterMe is wonderful! I mistakenly ordered the soft Pilates ball, not realizing it already came in my essentials kit, and when I reached out to the team at BetterMe, they quickly and seamlessly let me exchange it for the yoga mat. They’re so kind and helpful!
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Posted 1 month ago
Hello there, Thank you so much for your wonderful review! We're delighted to hear the exchange was seamless and that our team could help quickly. Warm regards, Team BetterMe
Posted 1 month ago
Rychle reagoval a problém rychle vyřešil
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Posted 1 month ago
Dobrý den! Děkujeme za vaši zpětnou vazbu. Jsme rádi, že rychlá reakce a vyřešení problému fungovaly. S pozdravem, tým BetterMe
Posted 1 month ago
BetterMe is rated 4.6 based on 2,143 reviews