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BetterMe Reviews

4.6 Rating 2,014 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Custom service was wonderful to work with and very quick to respond.
Helpful Report
Posted 2 months ago
Hi Megan! We're thrilled to hear our customer service was wonderful and quick to respond. Thank you for sharing your feedback. If there's anything else we can help with, please let us know. Warm regards, Team BetterMe
Posted 1 month ago
Bom aplicativo, porém precisei cancelar a assinatura e fui prontamente atendida pela equipe e minha situação foi rapidamente resolvida, ainda que se tratando de cancelamento. Equipe de confiança.
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Posted 2 months ago
Oi Daniela! Fico muito feliz que tenha sido atendida prontamente pela nossa equipe e que tudo tenha se resolvido rapidamente, mesmo tratando de cancelamento. Agradecemos pela confiança. Abraços, Equipe BetterMe
Posted 1 month ago
Such a great company and easy to work with
Helpful Report
Posted 2 months ago
Hi there! Thanks so much for the kind words. We’re glad you had a great experience and found us easy to work with. If you ever need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
I requested cancellation from this sight & was happy to have that taken care of. Thank you for your prompt service service. Tanya Greenwood
Helpful Report
Posted 2 months ago
Hi Tanya! Thanks for letting us know. We’re glad we could help with your cancellation promptly. If you ever need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
Great customer service. I was able to receive a response to my emails in just a few hours. Great product.
Helpful Report
Posted 2 months ago
Hi there! Thanks so much for the kind words. We’re thrilled our customer service and product met your needs. If you ever need any more help, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
I started to train and it is perfect for me
Helpful Report
Posted 2 months ago
Hi Yael! Thanks for sharing – we’re thrilled training is a perfect fit for you. If you ever need tips or tweaks to your routine, we’re here to help. Warm regards, Team BetterMe
Posted 1 month ago
BetterMe has very good customer service, very responsive
Helpful Report
Posted 2 months ago
Hi! Thank you for your kind words. We’re glad our customer service is responsive. If you need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
Anna & the team were lovely to deal with. I have recently requested a refund due to changed circumstances & they executed the request immediately when they were not obliged to. It was really refreshing to deal with customer service professionals who actually try to help. 🩷
Helpful Report
Posted 2 months ago
Hi! Thank you for your kind words. We’re glad Anna and the team were lovely and that the refund was processed promptly. If you need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
I’ve been able to tailor workouts to fit my lifestyle meaning that they can be easily fitted in and I don’t feel a failure! Also, when I had concern about my subscription renewal it was addressed very quickly and I had nothing to worry about!
Helpful Report
Posted 2 months ago
Hi! We're glad to hear you can tailor workouts to your lifestyle and that the renewal concern was addressed quickly. If you need anything else, we're here for you. Warm regards, Team BetterMe
Posted 2 months ago
El servicio brindado en mi problema, fue rápido, con buena información y respuesta.
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Posted 2 months ago
¡Hola! Nos alegra saber que el servicio fue rápido y que recibiste buena información y respuesta. Si necesitas algo más, estamos a tu disposición. Saludos cordiales, Equipo BetterMe
Posted 2 months ago
Por ahora estoy muy contenta, responden rápido a tus dudas y al app muy fácil de usar
Helpful Report
Posted 2 months ago
¡Hola! Nos alegra saber que estás contenta, que respondemos rápido a tus dudas y que la app es fácil de usar. Si necesitas algo más, estamos a tu disposición. Saludos cordiales, Equipo BetterMe
Posted 2 months ago
Proceso de devolución muy rápido
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Posted 2 months ago
¡Hola! Nos alegra saber que el proceso de devolución fue rápido. Si necesitas algo más, estamos a tu disposición. Saludos cordiales, Equipo BetterMe
Posted 2 months ago
Very helpful and understanding
Helpful Report
Posted 2 months ago
Hello! We’re glad you found us helpful and understanding. If there’s anything else you need, we’re here to help. Kind regards, Team BetterMe
Posted 2 months ago
Very helpful and great service
Helpful Report
Posted 2 months ago
Hello! We’re glad to hear you found our service very helpful. If there’s anything else you need, we’re here to help. Kind regards, Team BetterMe
Posted 2 months ago
Porządną firma, dobry kontakt, da się z nimi dogadać nawet w sprawach finansowych. Jak wrócę już do zdrowia wykupię kolejny pakiet.
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Posted 2 months ago
Dziękujemy za opinię. Cieszymy się, że nasza firma jest solidna, kontakt z nami był dobry, i że udało się dogadać także w kwestiach finansowych. Życzymy szybkiego powrotu do zdrowia i będziemy czekać na kolejny pakiet. Pozdrawiam serdecznie, Zespół BetterMe
Posted 2 months ago
Excellant service.
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Posted 2 months ago
Hi there, Thanks for your review. We’re glad you had excellent service. If you need anything else, we’re here to help. Kind regards, Team BetterMe
Posted 2 months ago
Le service client a répondu à mes attentes, je suis très satisfaite
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Posted 2 months ago
Bonjour Sabrina, Merci pour votre avis. Nous sommes ravis que notre service client ait répondu à vos attentes. Si vous avez d'autres questions ou besoins, nous restons à votre disposition. Bien cordialement, Équipe BetterMe
Posted 2 months ago
Resolvieron mi incidencia rápido y perfecto.
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Posted 2 months ago
Hola Inmaculada, Muchas gracias por tu valoración. Nos alegra saber que resolvieron tu incidencia rápido y perfecto. Si necesitas algo más, estamos a tu disposición. Saludos cordiales, Equipo BetterMe
Posted 2 months ago
私の手違いでメールのやり取りが出来ず 英語も全く出来ないので 凄く不安でしたが、次の日には 対応してもらってました。 少し変な日本語も混じってたりですが 大丈夫です。
Helpful Report
Posted 2 months ago
こんにちは、5/5 のご評価ありがとうございます。メールのやり取りが次の日には対応してもらえ、不安も解消できたとのこと、私たちも嬉しく思います。英語が苦手でも大丈夫な点もお伝えいただき、安心しました。今後も何かありましたらお気軽にご連絡ください。 どうぞよろしくお願いいたします。 Team BetterMe
Posted 2 months ago
Respuestas rápidas y un claro interés por ayudar en el inconveniente presentado. Recomendado
Helpful Report
Posted 2 months ago
¡Hola! Gracias por la valoración 5/5. Nos alegra saber que recibiste respuestas rápidas y un claro interés por ayudar con tu inconveniente. Si necesitas algo más, aquí estamos. Un saludo, Equipo BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,014 reviews