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BetterMe Reviews

4.5 Rating 1,396 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
BetterMe helps me stay on top of my fitness goals, and I appreciate the personalized approach.
Helpful Report
Posted 1 year ago
Hello! Thanks so much for your feedback. We truly believe that you will achieve your fitness goals with our app. Kind regards, team BetterMe
Posted 1 year ago
Tot acest serviciu este o excrocherie. Am crezut că planurile alimentare sunt trimise pe mail zilnic pt că nu se specifică cum se va desfășura planul. De fapt au făcut o aplicație care nu funcționează. Am dat o puzderie de mailuri la care nu am primit răspuns și i-am contactat inclusiv pe pagina de facebook pt a-mi restitui banii sau măcar să primesc planurile alimentare plătite pe email. Niciun răspuns. Din păcate, când se completează datele au o setare implicită să tragă banii automat de pe card fără să mai anunțe clientul, deci e o aplicație spam. Toate referirile la abonament și plata automată sunt anunțate după ce ai apucat să faci prima plată și e scris cu litere mici aproape insesizabile. La început se lauda că prima lună e gratuită, altă minciună. Urmează să sesizez protecția consumatorului și voi face și plângere la poliție pentru excrocherie!
Helpful Report
Posted 1 year ago
Buna ziua! Multumim pentru feedback-ul dvs. Ne pare rău că v-ați format o părere atât de negativă despre BetterMe. După cum vedem, echipa noastră v-a contactat prin e-mail cu toate informațiile necesare. Vă rugăm să ne spuneți dacă există ceva cu care vă putem ajuta. Cu stima, echipa BetterMe
Posted 1 year ago
Stay away from this app! They are trying to charge me for a monthly fee months after cancelling my subscription and after writing to them asking to stop doing that. Also, be aware that you will be able to open only video of 10-ish minute exercise per day, so if you feel like doing two of exercises from your month plan in one day, you won’t be able. Don’t waste your money and time with this app!
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. If your subscription was canceled successfully, it should not be renewed. If you want to work out more, feel free to access the full workouts library in the 'Workouts/Training' tab. It appears that our BetterMe team effectively resolved your concern. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 1 year ago
Waste of money and totally blind side you into a subscription. Offer you a trial offer for 30 days then start to withdraw $49.99 afterwards on a monthly basis. Misleading. Asked for a refund, won’t offer one. Not worth it. Zero ratings
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Please kindly be informed that the information about automatic renewal for each plan is displayed before the very first payment. That is why each user has an opportunity to cancel the subscription beforehand. As you can see, our team has offered you a solution. Please, check your mailbox and it would be great if you could send us a message for further assistance. Best regards, BetterMe Team
Posted 1 year ago
Never received the product and have emailed with no response and emailed twice for a refund with no response. Money continues to be taken from my account. Complete scam. I would have left 0 stars if I could
Helpful Report
Posted 1 year ago
Hello! We’re sorry to hear of your less than satisfactory experience. As we can see, our team replied to your email. Unfortunately, we have not heard back from you. Please let us know if there is anything we can help you with. Kind regards, team Better
Posted 1 year ago
"I've had an incredible experience with betterme. The variety of workouts they offer is impressive, catering to different fitness levels and preferences. What truly sets them apart is their dedicated support team, who go above and beyond to assist and motivate. I can't recommend betterme enough – it's a game-changer for anyone looking to achieve their fitness goals with a supportive and effective program!"
Helpful Report
Posted 1 year ago
Hello! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. We are so happy to see you in our BetterMe family! Have a great day, Team BetterMe
Posted 1 year ago
The variety of workouts on BetterMe keeps things interesting. It never gets monotonous.
Helpful Report
Posted 1 year ago
Hello! Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, Team BetterMe
Posted 1 year ago
Bruce assisted me promptly when I needed help with a subscription issue. Great customer support!
Helpful Report
Posted 1 year ago
Hello! It’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 year ago
Elyssa provided top-notch support, making my experience with BetterMe even better.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Have a great day! Kind regards, Team BetterMe
Posted 1 year ago
BetterMe has made my fitness journey enjoyable. It's not just workouts; it's a comprehensive wellness app.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback, we are glad you like the app! If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind Regards, Team BetterMe
Posted 1 year ago
Stacey from customer support was incredibly responsive and helped me with a technical issue. Superb service!
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We are always glad to assist our customers with any arising questions or difficulties. If there's anything else we can help you with - do not hesitate to contact us again. Kind regards, Team BetterMe
Posted 1 year ago
BetterMe offers alot of great workouts, with a very hardworking support team i highly recommend it!!
Helpful Report
Posted 1 year ago
Hello! Thanks for sharing your feedback. We're really glad to see you like the features of our app. Keep up the good work. Kind regards, team BetterMe
Posted 1 year ago
Excellent tool to improve physical condition and health. It gives me personalized training plans, plus progress tracking and dietary guidance. Without a doubt it seems like a very good way to achieve well-being goals.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback! We're sure you'll meet your fitness goals with the help of BetterMe. All the best, team BetterMe
Posted 1 year ago
Excellent exercise routines without leaving home with a complete workout program that has nothing to envy to the sophisticated courses that are made on TV. Easy to follow and cover all the necessary routines to maintain a well-shaped and healthy body.
Helpful Report
Posted 1 year ago
Hi! Thank you for the great review! We are glad you like the app! If you have any questions or feedback, please reach out to us at care@betterme.world. Your feedback is important to us as we strive to provide the best user experience. Thanks for choosing BetterMe! Kind regards, team BetterMe.
Posted 1 year ago
Some of the self help and fitness apps can be too complicated, but that is not the case with this one...
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback, we are glad you like the app! Kind Regards, Team BetterMe
Posted 1 year ago
Excellent, I really like using it since the training is guided correctly, and the customer service is great.
Helpful Report
Posted 1 year ago
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
Posted 1 year ago
I am very impressed with the customer service of this online store. They responded quickly to my questions and resolved any issues I had. Bravo for the excellent service!
Helpful Report
Posted 1 year ago
Hello! Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. Kind Regards, Team BetterMe
Posted 1 year ago
Customer service is non responsive, beware.
BetterMe 1 star review on 6th November 2023
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. It appears that our BetterMe team effectively resolved your concern. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 1 year ago
BetterMe offers fantastic workouts, and their support team, especially Anna, always addresses my concerns promptly
Helpful Report
Posted 1 year ago
I've been loving my journey with BetterMe. The workouts have kept me engaged and motivated to stay active.
Helpful Report
Posted 1 year ago
Hello! We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
Posted 1 year ago
BetterMe is rated 4.5 based on 1,396 reviews