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BetterMe Reviews

4.5 Rating 1,930 Reviews
90 %
of reviewers recommend BetterMe
4.5
Based on 1,930 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
I had taken the quiz and then picked the monthly plan. They charged my card 3 times for unnecessary reasons. I emailed them complaining about how I never received any confirmation email about my plans etc.. they said they don’t have my email on file.. which is confusing to me. But they don’t have any issues with charging me multiple times. I am waiting for a refund and I’m also contacting my bank.
Helpful Report
Posted 3 years ago
Hello! Thank you for sharing the details of the situation. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 2 years ago
With BetterMe's personalized workout programs, I know I'm getting a fitness plan that is tailored to my needs and goals. I'm excited to see the results I can achieve with this level of customization.
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Posted 3 years ago
I love how easy it is to follow BetterMe's meal plans. With delicious recipes and a grocery list feature, I no longer have to stress about what to eat each week.
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Posted 3 years ago
As someone who is new to fitness, I appreciate BetterMe's workouts for any level. The app offers a variety of exercises that challenge me without overwhelming me.
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Posted 3 years ago
Don’t get this app. It’s impossible to cancel your subscription.
Helpful Report
Posted 3 years ago
Hi! Thank you for your review. There is an option to cancel a subscription directly in the app (More → Manage Subscription). If you need any assistance, please reach us at care@betterme.world. Kind regards, team BetterMe
Posted 2 years ago
I cancelled the subscription after the first month, that was 6 months ago, and I just noticed they have been charging me every month. I had even removed the app from my phone. Yes, I should’ve reconciled my bank account earlier, but I keep track of my expenses in a ledger and began to notice the monthly difference. It’s ridiculous that you have to pull teeth to get this cancelled. I just cancelled again. I hope this one takes. Wish me luck and I hope this review leads them to better business practices when managing subscriptions and stealing money from consumers.
Helpful Report
Posted 3 years ago
Hello! Thank you for your feedback. If the subscription was successfully canceled, it could not be automatically renewed. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 2 years ago
You just charged me for yoga - i did not ask for yoga - remove rhe 40 dollar plus charge from my visa never charge me again and remove me from your database.
Helpful Report
Posted 3 years ago
Hello! Thank you for your feedback. We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. It appears that our BetterMe team effectively resolved your concern. Kindly inform us if there's anything further we can assist you with. Kind regards, team BetterMe
Posted 2 years ago
Realice el pago en la plataforma. Y no me dejó acceder al servicio.
Helpful Report
Posted 3 years ago
¡Hola! Gracias por tus comentarios. Para que podamos encontrar su perfil y verificar su cuenta, le pedimos que se comunique con nosotros directamente en care@betterme.world. De esta manera podremos revisar todos los detalles. Saludos cordiales, equipo BetterMe
Posted 2 years ago
I love that I can do over 1,500 of the workouts at home, making it convenient and accessible.
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Posted 3 years ago
BetterMe offers a variety of workouts and meal plans, making it suitable for everyone.
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Posted 3 years ago
The water tracker and step counter features keep me accountable and help me reach my daily goals.
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Posted 3 years ago
The calorie tracker feature allows me to monitor my food intake and stay within my daily caloric goals.
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Posted 3 years ago
The 16:8 intermittent fasting plan has helped me take my weight loss to the next level.
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Posted 3 years ago
The personalized workout programs have helped me achieve faster results in my fitness journey.
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Posted 3 years ago
The calorie tracker on BetterMe is so user-friendly. I can easily monitor my consumption and stay on track.
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Posted 3 years ago
The 16:8 intermittent fasting plan on BetterMe is helping me reach my weight loss goals faster.
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Posted 3 years ago
The all-new meal plans on BetterMe are perfect for me. I love the variety of dishes I can choose from.
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Posted 3 years ago
The all-new meal plans are perfect for me. They are tailored to my tastes and budget.
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Posted 3 years ago
I cancelled and Better me charged me 179 qatar riyal and 89 qatar riyal 2nd time I was not even told before that I will be charged and suddenly they charged me I feel this was a bit unnecessary. I expect full refund pls.I didn’t recieved any refund acknowledgment also till now.
Helpful Report
Posted 3 years ago
Hello! Thank you for your comment. Each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. If your subscription was canceled successfully, it should not be renewed. Please, reach us at care@betterme.world, and we will gladly assist you further. Kind Regards, team BetterMe
Posted 2 years ago
I purchased a 3-month membership and was never able to log in to access the program. I sent several emails requesting assistance and only received one reply offering VERY little assistance. Good Customer service is not what they offer. With all of my emails I also gave my phone number. I do not recommend this at all
Helpful Report
Posted 3 years ago
Hello! Thank you for letting us know about that. Please, reach us at care@betterme.world, and we will gladly assist you further. Kind Regards, team BetterMe
Posted 2 years ago
BetterMe is rated 4.5 based on 1,930 reviews