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BetterMe Reviews

4.5 Rating 1,667 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,667 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Looks like this company uses fake reviews guess that’s a bot writing them as they all start the same and entered at the same time. You need FAKE REVIEWS cause your company is a SHAM RIP OFF and NEVER replies to messages. HOPE YOU GO BUST SCUM
Helpful Report
Posted 2 years ago
Hello! We are very sad to see you have formed a negative opinion about our app. We apologize if your email remained without a reply. Please, reach us at care@betterme.world, and we will gladly assist you further and answer all of your questions. Kind Regards, team BetterMe
Posted 1 year ago
BetterMe is helping me achieve my fitness goals. Aria from the support team went the extra mile in addressing my concerns. Great app, great support!
Helpful Report
Posted 2 years ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 year ago
Calorie tracking with BetterMe is simple and efficient. Elyssa provided quick assistance when I needed it. The app is user-friendly and effective.
Helpful Report
Posted 2 years ago
Hello! Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. All the best, Team BetterMe
Posted 1 year ago
BetterMe's step tracker helps me stay active daily. Stacey from support was quick to resolve my issue. Impressed with the app and their team!
Helpful Report
Posted 2 years ago
Hello! We appreciate your feedback and are really glad to see that BetterMe has been helpful to you. We hope that working out with BetterMe will be as effective in the future. Kind regards, team BetterMe
Posted 1 year ago
BetterMe's water tracker keeps me on top of my hydration. Bruce from customer support answered my queries promptly, making the experience even better.
Helpful Report
Posted 2 years ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 1 year ago
I'm loving the BetterMe workouts. They're challenging but effective. It's like having a personal trainer in my pocket. Kudos to Dakota from the support team!
Helpful Report
Posted 2 years ago
Hello! Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, Team BetterMe
Posted 1 year ago
BetterMe has been a game-changer for me. The fasting feature is incredible, and I'm seeing real results. The support from Anna has been invaluable.
Helpful Report
Posted 2 years ago
Hello! Thank you for sharing your feedback. We're really happy to see BetterMe is helpful to you. And we are sure that you will achieve your personal fitness goals. Kind regards, team BetterMe
Posted 1 year ago
BetterMe's water tracker is a must-try. It's improved my daily water intake. Anna from the support team is always quick to respond and assist. Great service!
Helpful Report
Posted 2 years ago
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
Posted 1 year ago
BetterMe workouts are addictive! They keep me coming back for more. Dakota from the support team was a great help with my technical issue.
Helpful Report
Posted 2 years ago
Hello! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. Have a great day, Team BetterMe
Posted 1 year ago
BetterMe's fasting feature is incredible. The workouts are engaging and effective. Aria from the support team was so helpful. This app has changed my life.
Helpful Report
Posted 2 years ago
Hello! Thank you for your feedback, we are glad you like the app! Kind Regards, Team BetterMe
Posted 1 year ago
BetterMe's workouts are top-notch. The step tracker keeps me active daily. Elyssa from support was kind and efficient in helping me with my account.
Helpful Report
Posted 2 years ago
Hello! Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe
Posted 1 year ago
I've paid for 4 weeks plan, but my app got locked only after 3 days. I can't access my plan anymore they are asking me to sign up for a yearly plan. Don't get fooled by this app
Helpful Report
Posted 2 years ago
Hello! Thank you for your feedback. In order for us to find your profile and check your account, we would ask you to reach us at care@betterme.world directly. This way, we will be able to review all the details and provide you with further advice on how to access your plan and where to start. We look forward to your reply. Kind regards, team BetterMe
Posted 1 year ago
Such poor service and waste of money. During the questionnaire it asks about foods you are allergic to and not to include in the plan. Once you pay then you see the menu and their plan. The plan included items I’m allergic to every day of the plan. So I requested to cancel and get a refund within 2 hours of getting it - obviously did not use the program. After months of emailing and finally getting a response, they said “the company will not refund any transaction once it has been made” such a scam. Especially if they don’t follow through on the pre purchase agreement and questions they ask that you answer, they shouldn’t ask questions if they don’t listen to the answer or apply it to this apparent “personalized” plan. Horrible service and robbery of hard earned money from people just trying to improve their lives! Still no refund as they refuse to credit me for services not used and not as advertised, stay away from this company!
Helpful Report
Posted 2 years ago
Hello! Thank you for your feedback. We have created a plan based on your preferences, goals, and parameters, both current and desired ones. BetterMe offers flexibility. You can substitute ingredients or change the diet type. Also, you can log your own food. You can contact us at care@betterme.world. Our team will be able to check your profile and provide you with further information. Kind regards, team BetterMe
Posted 1 year ago
Die App an sich ist nicht schlecht,aber ich habe die App für 1 Monat gebucht und bezahlt. Die App wurde mir 2 mal gebucht und ich habe 2 mal für die gleiche App die 50 Franken kostet 100 verrechnet jeden Monat, obwohl ich nur 1 mal gebucht habe. Zur Krönung wurde das Abbo einfach verlängert, habe jetzt 6 Monate dafür bezahlt und habe es erst jetzt bemerkt. Das Abbo habe ich jetzt gekündet und hoffe das es so bleibt. Ich habe eine E- Mail an den Support gesendet ob mir das Geld für die 5 Monate in der ich die App gar nicht genutzt habe rückerstattet wird. Da kommt aber leider immer die gleiche Automatisierte Antwort mit der ich nichts anfangen kann. Finde ich sehr schade deshalb verdient die App nicht mal 1 Stern von mir.
Helpful Report
Posted 2 years ago
Hallo! Danke für Ihre Rückmeldung. Bitte beachten Sie, dass wir Ihnen erst dann eine Rechnung stellen können, wenn Sie die Bestellung Ihrerseits bestätigen. Der Endpreis ist auf der Checkout-Seite sichtbar, ebenso alle weiteren Details zu Ihrem Abonnementpaket. Wie wir sehen, hat unser BetterMe-Team Ihr Problem erfolgreich gelöst. Bitte teilen Sie uns mit, ob wir Ihnen bei irgendetwas helfen können. Herzliche Grüße, Team BetterMe
Posted 1 year ago
Calorie tracking with BetterMe is a breeze. It's helped me make healthier food choices effortlessly.
Helpful Report
Posted 2 years ago
Hello! We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
Posted 1 year ago
BetterMe's water tracker is simple yet effective. It reminds me to stay hydrated throughout the day, which I love.
Helpful Report
Posted 2 years ago
Hello! Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. All the best, Team BetterMe
Posted 1 year ago
Shoutout to Anna from the support team for her quick assistance. She made my BetterMe experience even better.
Helpful Report
Posted 2 years ago
Hello! It’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 year ago
I can't get enough of BetterMe's workout routines. They keep me motivated and in shape. Kudos to the creators!
Helpful Report
Posted 2 years ago
Hello! Thank you for sharing your feedback, and thanks for choosing BetterMe. We are so happy to see that the workouts are effective. Kind regards, team BetterMe
Posted 1 year ago
BetterMe app is fantastic! The fasting feature is a game-changer for me. It's easy to follow and has helped me shed pounds effortlessly.
Helpful Report
Posted 2 years ago
Hello! Thank you for your review, and thanks for choosing our app! If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, Team BetterMe
Posted 1 year ago
If I could give a 0 rating I would. App not what I expecte at all. I cancelled my subscription before the automatic renewal. They still deducted funds from my account. When I queried this they responded with a cancellation confirmation but no response on my refunds. I've tried all contact detaila I could find but am getting no response. Even referred a complaint to their CEO however still no response
Helpful Report
Posted 2 years ago
Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. It appears that our BetterMe team effectively resolved your concern. Kindly inform us if there's anything further we can assist you with. Kind regards, team BetterMe
Posted 1 year ago
BetterMe is rated 4.5 based on 1,667 reviews