B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,150 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Selecting my items were quick and easy, as well as the checkout.”

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Posted 11 months ago

“exellent on line store .bvery easy to purchase”

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Posted 11 months ago

“easy to order and high quality”

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Posted 11 months ago

“Price and delivery are excellent, as advertised.”

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Posted 11 months ago

“Always an easy experience.”

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Posted 11 months ago

“great products and great pricing”

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Posted 11 months ago

“Four stars should suffice. I am of the mind that perfection is an unachieveable goal, or target to shoot for.”

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Posted 11 months ago

“I have been buying from B&H for 15 or so years, never any question about their service. I often receive the order the next day, without an additional cost. I don't live far from NYC. They are terrific with pre-purchase questions, so that I get what I want. I haven't had any service issues recently, but the few I have had were handled quickly and to my complete satisfaction.”

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Posted 11 months ago

“I activated my new payboo card and it didn't update to my account right away. Also the "Start Checkout" button is dimmed and I can only use the "PayPal" button. I couldn't call customer service on Friday because it was out of service hours. I had to wait until Monday. But I was able to use the "Start Checkout" button on Monday.”

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Posted 11 months ago

“very good customer service, fluent buying experience and great prices”

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Posted 11 months ago

“So far every transaction has been positive evan better recently . I have been buying from you for quite a while always a quick responce and resolution to issues always on my doorstep sooner than I expected .”

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Posted 11 months ago

“I can't use Payboo credit card along with the gift card together. I can only choose one of the two. Why ?”

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Posted 11 months ago

“Great prices, easy on line shopping, fast delivery to UK”

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Posted 11 months ago

“Easy and quick .....”

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Posted 11 months ago

“B & H is Always Great”

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Posted 11 months ago

“Great prices. Excellent selection. Easy to find what you're searching for.”

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Posted 11 months ago

“Easy process to send a gift.”

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Posted 11 months ago

“Quick and easy as usual.”

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Posted 11 months ago

“always, convenient, fast,efficient”

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Posted 11 months ago

“Always dependable”

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Posted 11 months ago

B&H Photo is rated 4.8 based on 2,150 reviews