B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,010 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,010 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great prices and they always seem to have what I need.”

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Posted 1 year ago

“B&H has always provided excellent order and, if necessary, return service. I've never had a bad experience.”

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Posted 1 year ago

“Discovered this website while looking for PC hardware. It's a very comfortable buying experience, not to mention they have a MASSIVE selection while being very flexible with their shipping! I think their website setup is simply the best, I don't think it could possibly be improved upon.”

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Posted 1 year ago

“First class ordering system, even sorting the import duty into my home country! Prices half what I would have to pay in England? God bless America and free enterprise!”

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Posted 1 year ago

“Always great - service, shipping, and competitive pricing. Buying from B&H since 1980's.”

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Posted 1 year ago

“Very easy to use their website. People are very friendly!”

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Posted 1 year ago

“always fast and reliable great recommendations and questions answered quickly”

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Posted 1 year ago

“Fast and easy shipment!”

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Posted 1 year ago

“Hands down, the best electronics store. IRL and online.”

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Posted 1 year ago

“I have been using B & H for my photography business for a number of years. I have found they are responsive and helpful. i like that they have free shipping even on less expensive items.”

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Posted 1 year ago

“I was frustrated because my original order wouldn't work. talked to another tech and was cut off. Reconnected with a second tech only to get cut off again. Reconnected to the second tech and had to repeat everything I discussed with the first tech and the second one provided me with alternative solutions that the original tech didn't provide (although not his fault). So I placed another second order predicated on what the second tech recommended. Hopefully, when I receive the new order, everything will connect and I can move on.”

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Posted 1 year ago

“Everything is always so simple with B&H Photo and if on the outside chance it isn’t…..their amazing customer service is there to make it simple and worry free.”

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Posted 1 year ago

“Excellent customer service quick response.”

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Posted 1 year ago

“Best at everything.”

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Posted 1 year ago

“B&H have a wide range of products and accessories. When you have an account you have access to your orders and can start to preview their suggestions for accessories. For example, I wanted a simple hand holder for my Sony ZV-1F camera, but did not the expensive electronic hand holder. B&H had the suggestions as I scrolled down my previous order. This was a great help and a quicker check out. And, the simple hand holder (less than $24) had free shipping. Wow! Thank you, B&H Photo. A happy custome.”

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Posted 1 year ago

“just found a unique gift for my photographer Granddaughter ..Thanks B&H”

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Posted 1 year ago

“B&H has a great selection, very competitive prices, and super fast delivery. I use B&H for all my photography, astronomy, and gaming needs.”

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Posted 1 year ago

“Knowledgable answers to technical questions re audio hook ups. Suggested solution. I purchased the suggested device.”

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Posted 1 year ago

“Always great service and products!!”

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Posted 1 year ago

“Great inventory, good explanation of materials, wonderful support via video calls!”

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Posted 1 year ago

B&H Photo is rated 4.7 based on 2,010 reviews