B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,161 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,161 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“B&H has a wide and varied selection of products and offer great service. I have been dealing with them for over 20 years and on the rare occasion there has been a problem with the order they have addressed it to my satisfaction.”

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Posted 3 years ago

“I'm an IT Manager from Puerto Rico and I always rely on B&H for the best service and fast shipment.”

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Posted 3 years ago

“So far so good”

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Posted 3 years ago

“great products, always good inventory. stellar service.”

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Posted 3 years ago

“B&H always have good products at great prices, and ship to where I live. I have never run into problem getting what I want.”

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Posted 3 years ago

“very good ! ...Nirmal Singh”

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Posted 3 years ago

“Easy to order, FAST shippng.”

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Posted 3 years ago

“Great Information. A knowledgeable and quality buying experience from trusted experts!”

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Posted 3 years ago

“Great selection and prices. Helpful staff!”

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Posted 3 years ago

“Great selection of products, easy to order and in case something goes wrong, 6 out of 5 star customer service.”

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Posted 3 years ago

“In stock...my fave words :)”

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Posted 3 years ago

“Website very easy to work and understand”

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Posted 3 years ago

“Shopping and order online since 1998.”

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Posted 3 years ago

“Products are in stock most of the time. Orders ship and arrive very quickly. Website is super easy to navigate. Sales support has been great!”

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Posted 3 years ago

“Products are as good as described and delivery is as promised. Very good experiences with B&H.”

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Posted 3 years ago

“Never had a problem with B&H. Products are as described and delivery is as promised. The store in New York City is worth visiting if you are in NY, USA. The staff telephone and the store are very helpful and can answer all your questions and make recommendations about photographic equipment.”

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Posted 3 years ago

“AWEFUL experience. They sent me a defective laptop and told me their policy is no returns for opened computers regardless if it is defective upon receipt. Never again will I buy from someone with out checking return policy. Ill stick with tried and true companies.”

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Posted 3 years ago

B&H Web No: 1081894600 Thank you for your order and this feedback. We regret your dissatisfaction. I am sorry you received inaccurate information from an inexperienced customer service employee. We have created and emailed return authorization with a pre-paid return label for your convenience and will issue a refund as soon as we receive and process your return. -- Henry Posner / B&H Photo-Video

Posted 3 years ago

“Easy to use, search's make finding like products simple.”

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Posted 3 years ago

“everytime the site is seamless, no issues, fast, lots online but also easy to add to wish list or to be notifed if not in stock. easy shipping to canada - never an issue.”

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Posted 3 years ago

“Great ordering experience”

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Posted 3 years ago

B&H Photo is rated 4.8 based on 2,161 reviews