B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,317 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick feedback on the live chat and the only place to have in stock what I need!”

Helpful Report

Posted 9 years ago

“Very straightforward ordering from the UK. All taxes sorted out for you, excellent. I also save nearly £200 on UK prices! Will use again.”

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Posted 9 years ago

“Great back up when required 10/10”

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Posted 9 years ago

“Fantastic range, great service”

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Posted 9 years ago

“Quick and easy to navigate as guest paying by PayPal”

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Posted 9 years ago

“Have ordered from you several times and it's always been very straightforward. Excellent!”

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Posted 9 years ago

“Ordering was quick and easy. B&H product info included all the crucial things such as measurements and compatibility - so important - but most organizations don't include this vital info.”

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Posted 9 years ago

“Fantastic availability at great prices”

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Posted 9 years ago

“Great Service and allways has must have items in stock”

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Posted 9 years ago

“Was simple to use. Allowed me to use paypal. So far everything is great”

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Posted 9 years ago

“Always effort less and easy transacting with B & H”

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Posted 9 years ago

“Smooth easy long distance purchase! But I would expect no less from a company based in NYC. ;-)”

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Posted 9 years ago

“Excellent user interface and processing system”

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Posted 9 years ago

“Quick and easy great website”

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Posted 9 years ago

“Very easy transaction.....Many Thanks”

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Posted 9 years ago

“excellent !!!!”

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Posted 9 years ago

“This survey is too soon..... I need to suppress the $$$ from the shipping. It's a gift.”

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Posted 10 years ago

“Great, quick service. The customer service quickly responded with helpful answers.”

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Posted 10 years ago

“Quick process and good information regarding taxes and shipping methods when making my purchase from abroad. Good Job :-)”

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Posted 10 years ago

“Great products, prices and customer service for overseas buyers”

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Posted 10 years ago

B&H Photo is rated 4.8 based on 2,317 reviews