B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,161 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,161 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple. Very effective.”

Helpful Report

Posted 10 years ago

“I like the fact that you can pay for customs at time of purchase, much easier than having to do it later to get the goods released.”

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Posted 10 years ago

“Excellent service - very happy with this company.”

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Posted 10 years ago

“As always B&H is the best place to shop for photography gear.”

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Posted 10 years ago

“Very easy to order from UK.”

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Posted 10 years ago

“A very smooth well informed transacyion. Thank you”

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Posted 10 years ago

“nice shop”

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Posted 10 years ago

“+ Everything I need is available under one roof. + Staff have a high level of technical expertise. - Store is so big, staff often don't know where things are outside their department. - There is no maintenance facilities e.g. sensor cleaning for cameras.”

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Posted 10 years ago

“Excellent service! Highly recommended.”

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Posted 10 years ago

“I love how easy it is to place an order online and simply pick it up at the superstore!”

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Posted 10 years ago

“Yet again I can order goods for a faster delivery across the pond than here in London. Brilliant”

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Posted 10 years ago

“Quick and simple, an order with a faster delivery to London than my local London supplier”

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Posted 10 years ago

“cracking cheer guys.”

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Posted 10 years ago

“It"s the best photoshop i"ve shopped at. Highly recommended!”

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Posted 10 years ago

“Found the item I wanted very quick. check out service every clean and easy for international shipping. would use again.”

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Posted 10 years ago

“Easy to use as an overseas customer. Thanks”

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Posted 10 years ago

“Easy to use your online ordering system on your site. All the shipping options are nice and clear. Thanks!”

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Posted 10 years ago

“Detailed product comparison - easy to navigate site, just a great no hassle purchase at great prices”

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Posted 10 years ago

“I am coming to NY from UK in a few days, I would have liked to have ordered something else which is only available in a few days.”

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Posted 10 years ago

“Great range of products. Fast shipping to UK. Sometimes the only way to get hold of specialised items in the UK, so worth risking the addition of import tax.”

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Posted 10 years ago

B&H Photo is rated 4.8 based on 2,161 reviews