B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,012 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure ordering from B&H. Easy to find what I'm looking for, easy to complete the purchase.”

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Posted 2 years ago

“as always, all went smooth !!! thank you !!!”

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Posted 2 years ago

“I've been using B&H for years. Always happy with their service and prices.”

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Posted 2 years ago

“B&H gets it. They understand the pro user, the need for orders to be filled and shipped promptly, and the quality of advice and product knowledge that is so rare in the modern world. I only wish they had satellite stores elsewhere in New England where customers could be hands on with the product. Nothing beats a real time experience before making a major purchase. Otherwise, they'll get my business way before other retailers.”

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Posted 2 years ago

“Quick shipping and easy to navigate search functions. I was looking for a replacement plate for a tripod. I typed the name and model number and got exactly the item I needed.”

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Posted 2 years ago

“Awesome store and website.”

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Posted 2 years ago

“I bought a Telescope from Argentina on Dec28, and by Jan2 I was already enjoying it at home. Amazing service!”

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Posted 2 years ago

“i bought the paper backdrops and the colors were just as it looked on the web (which most companys are not ecurate at all)”

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Posted 2 years ago

“EXCELLENT SERVICE”

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Posted 2 years ago

“Delivery is prompt, the prices are reasonable”

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Posted 2 years ago

“Quick and easy order placing. Reasonable delivery charges.”

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Posted 2 years ago

“Best price and services”

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Posted 2 years ago

“Very user friendly website. It is easy to find a product and make an order”

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Posted 2 years ago

“They make it pretty easy to find what I want and have an amazing selection.”

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Posted 2 years ago

“Excellent…”

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Posted 2 years ago

“Price couldn't be beat. Checkout couldn't have been easier.”

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Posted 2 years ago

“I always come here first to look. The site is well organized and easy to navigate. The information about the merchandise is well presented and complete. And checkout is a breeze.”

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Posted 2 years ago

“Easy to find what I need and quick and easy check out”

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Posted 2 years ago

“Always fast and easy to complete the transaction. Thank You”

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Posted 2 years ago

“They're the very best”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 2,012 reviews