B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,034 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your handling of international customers, particularly including customs and fees, is great and makes life a lot easier for such as me.”

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Posted 8 years ago

“the website was really easy to use”

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Posted 8 years ago

“Slick shipping including customs and duty to the UK. It is nice to know up front what the costs are rather than finding about the ripoff courier handling fees later.”

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Posted 8 years ago

“Order with minimum full and covers import duties cleanly and easily.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“All items in stock & fast delivery”

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Posted 8 years ago

“Quick accurate site.”

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Posted 8 years ago

“always i can count on receiving genuine goods”

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Posted 8 years ago

“quick and easy to use”

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Posted 8 years ago

“very easy will use again good prices and postage not over priced like some”

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Posted 8 years ago

“Excellent website and really easy ordering process”

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Posted 8 years ago

“Low prices and an easy check-out process”

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Posted 8 years ago

“Couldn't find UK stockist for the item I wanted, but I found it right away on your site. You have an excellent range of products.”

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Posted 8 years ago

“Really simply online ordering process even though order was placed form the UK.”

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Posted 8 years ago

“I couldn't source an Ona Bowery Black Nylon in the UK. Very reasonable shipping price”

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Posted 8 years ago

“Fantastic range of stock and easy shipping”

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Posted 8 years ago

“Quick, clear, good value, and selection of items. Friction-less shopping.”

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Posted 8 years ago

“Not too friendly for international orders”

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Posted 8 years ago

“clear, easy to use, great online shopping experience”

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Posted 8 years ago

“I visited B&H whilst on a visit to NYC and was bowled over by the expanse of the store, it was like, if you can't find it then you didn't need it in the first place. I loved the way it was busy but hardly any queing due to the way you operate sales, buy, pay, collect, loved that system!! Next customer service is second to none, every sales person we spoke to were very knowledgable in what we were buying, advice was abundant and clear. Yes it was delight visiting and buying from B&H its just a shame that there isn't a store like yours here in the United Kingdom. 11 out of 10 from me.”

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Posted 8 years ago

B&H Photo is rated 4.7 based on 2,034 reviews