B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,387 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,387 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The P&P charges are far too much expensive”

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Posted 10 years ago

“Your online ordering process really rocks! Well done folks.”

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Posted 10 years ago

“Great stock, great team, great products.”

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Posted 10 years ago

“Excellent customer interface, orders arrive quickly and safely in UK, prices are competitive even with duties and carriage, facility to pay all charges upfront prevents any customs delays.”

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Posted 10 years ago

“Very easy , straightforward purchasing experience - hope it arrives in UK in good condition !”

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Posted 10 years ago

“Easy to use website. Glad to see shipping to UK available. Reasonable pricing”

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Posted 10 years ago

“Easy to order. You should make anciliary charges clearer for overseas clients.”

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Posted 10 years ago

“My 1st order, so far it seems great! Absolute 10/10 on everything! Thanks”

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Posted 10 years ago

“i believe when i order from B&H i get the genuine product.”

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Posted 10 years ago

“Ordering was easy and useful shipping to UK. However, the stock shipping costs include tax and customs import costs by default. These are far higher than I will pay. It took a little while for me to realise that Pay Later means I become liable for these at the point of delivery. So all was well in the end.”

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Posted 10 years ago

“Always awesome!”

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Posted 10 years ago

“Ordering was simple and easy to do; if the goods are delivered within the specified time I will be very impressed and certainly B&H again.”

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Posted 10 years ago

“quick and simple, thank you”

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Posted 10 years ago

“Really easy web site, great that shipping and taxes really clear. Takes the guess work out. Cool stuff too”

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Posted 10 years ago

“Glad too see you can pay duties & taxes for UK in advance , even with shipping and weak exchange rate , most products are worth betting from B&H , in fact you cannot always get them in UK”

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Posted 10 years ago

“A+++”

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Posted 10 years ago

“love this place, please open one in England :)”

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Posted 10 years ago

“Good experience but you need to allow non-US mobile numbers to be entered”

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Posted 10 years ago

“The B&H site is easy to navigate and guest checkout self-explanatory, and straightforward, even for international orders.”

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Posted 10 years ago

“GREAT CUSTOMER SERVICE - VERY PROMPT AND INFORMATIVE. NOW WAITING TO SEE IF SHIPPING PROCESS WILL LIVE UP TO EQUAL STANDARDS.”

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Posted 10 years ago

B&H Photo is rated 4.8 based on 2,387 reviews