B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,160 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i believe when i order from B&H i get the genuine product.”

Helpful Report

Posted 9 years ago

“Ordering was easy and useful shipping to UK. However, the stock shipping costs include tax and customs import costs by default. These are far higher than I will pay. It took a little while for me to realise that Pay Later means I become liable for these at the point of delivery. So all was well in the end.”

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Posted 9 years ago

“Always awesome!”

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Posted 9 years ago

“quick and simple, thank you”

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Posted 9 years ago

“Really easy web site, great that shipping and taxes really clear. Takes the guess work out. Cool stuff too”

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Posted 9 years ago

“Glad too see you can pay duties & taxes for UK in advance , even with shipping and weak exchange rate , most products are worth betting from B&H , in fact you cannot always get them in UK”

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Posted 9 years ago

“A+++”

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Posted 9 years ago

“love this place, please open one in England :)”

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Posted 9 years ago

“We regularly buy tablets as complimentary rewards for our customers through this site. This is one of the very few that allow international shipping to almost all the countries our customers are in, and the whole process is very smooth. Thank you, B&H!”

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Posted 9 years ago

“Superior Online service.”

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Posted 9 years ago

“Great company. Buying from B&H is easier than most UK stores”

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Posted 9 years ago

“Fantastic”

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Posted 9 years ago

“very easy site to use”

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Posted 9 years ago

“Very good supplier.”

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Posted 9 years ago

“You were the best each time!”

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Posted 9 years ago

“Great site, fast service”

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Posted 9 years ago

“Fast and efficient service, just wish you had a 'real' UK operation. That said I can often order things from you and have them quicker than I would get them from a UK supplier. Geoff”

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Posted 9 years ago

“AMAZING SERVICE, I WILL NEVER GO ANYWHERE ELSE FOR MY CAMERA EQUIPMENT :)”

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Posted 9 years ago

“Great selection and handy for the hard to get bits that are unavailable elsewhere, plus lots of review advice and product info on most items. If buying smaller items from the UK, you need to accept the mailing option that lets you take care of any Import Duty and Tax as the Pre Paid method does not take into account the UK import allowances that are available when buying from the USA. My $16 purchase with postage $21.46 is no tax/duty due, but would have cost over $60 if I had taken the pre pay tax/duty option.”

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Posted 9 years ago

“The process was very quick and simple to use. Use paypal.”

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Posted 9 years ago

B&H Photo is rated 4.8 based on 2,160 reviews