B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,017 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,017 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“professionalism at its peak. Making online shoppers feel comfortable doing business.”

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Posted 10 years ago

“Excellent communication pre-order via their live chat. Also very helpful when item was out of stock. Have used before, will use again. Top Class”

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Posted 10 years ago

“I live in London (UK) and for me B&H the best online photo shop. The website is just superb!”

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Posted 10 years ago

“Quick, easy checkout and fantastic prices on all gear what's not to love.”

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Posted 10 years ago

“Always easy to use. Wish all websites were as good as B&H”

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Posted 10 years ago

“The entire checkout service was very speedy”

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Posted 10 years ago

“Excellent, fast efficient checkout.”

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Posted 10 years ago

“Excellent site, very clear and I love the store pickup option - allows me to pay for items before I arrive in New York and collect them when I arrive. Perfect!”

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Posted 10 years ago

“the best. keep up the good work.”

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Posted 10 years ago

“Very professional service, fast and reliable. Well done.”

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Posted 10 years ago

“easy ordering system”

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Posted 10 years ago

“Very good prices, very helpful staff (via e-mail) effortless transaction, clear payment options.”

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Posted 10 years ago

“All the items we can not buy in the UK! Great service”

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Posted 10 years ago

“Very fast site. I hope delivery to UK is as fast”

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Posted 10 years ago

“Quick and accurate information on the online chat, easy to place order, and I was done.”

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Posted 10 years ago

“Awesome!!”

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Posted 10 years ago

“NICE”

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Posted 10 years ago

“I was impressed by the fact that I could pay import duty at source, saves a lot of time and hassle in the UK at least.”

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Posted 10 years ago

“This is the first time I've purchased from B&H but I'm sure I will be back many times. Great website, ease of use is amazing. Thank you all at B&H.”

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Posted 10 years ago

“The site is easy to navigate and prices are clear. Delivery options allow me to chose how quickly I want to receive my goods in the UK.”

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Posted 10 years ago

B&H Photo is rated 4.7 based on 2,017 reviews