B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,017 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,017 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple to use web site - great service - extensive stock - honest people - lots of advice - an unbeatable combination. Plus it exporting is understood which is the exception for USA mail order companies.”

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Posted 9 years ago

“This is a fantastic website for independent filmmakers like me. The reviews have been incredibly helpful too.”

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Posted 9 years ago

“Easy to use website and goods are delivered within a reasonable time period. Very helpful staff any time I've needed to phone for more information.”

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Posted 9 years ago

“Very simple. Very effective.”

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Posted 9 years ago

“I like the fact that you can pay for customs at time of purchase, much easier than having to do it later to get the goods released.”

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Posted 9 years ago

“Excellent service - very happy with this company.”

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Posted 9 years ago

“As always B&H is the best place to shop for photography gear.”

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Posted 9 years ago

“Very easy to order from UK.”

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Posted 9 years ago

“A very smooth well informed transacyion. Thank you”

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Posted 9 years ago

“nice shop”

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Posted 9 years ago

“+ Everything I need is available under one roof. + Staff have a high level of technical expertise. - Store is so big, staff often don't know where things are outside their department. - There is no maintenance facilities e.g. sensor cleaning for cameras.”

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Posted 9 years ago

“Excellent service! Highly recommended.”

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Posted 9 years ago

“I love how easy it is to place an order online and simply pick it up at the superstore!”

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Posted 9 years ago

“Yet again I can order goods for a faster delivery across the pond than here in London. Brilliant”

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Posted 10 years ago

“Quick and simple, an order with a faster delivery to London than my local London supplier”

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Posted 10 years ago

“cracking cheer guys.”

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Posted 10 years ago

“It"s the best photoshop i"ve shopped at. Highly recommended!”

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Posted 10 years ago

“Found the item I wanted very quick. check out service every clean and easy for international shipping. would use again.”

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Posted 10 years ago

“Easy to use as an overseas customer. Thanks”

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Posted 10 years ago

“Easy to use your online ordering system on your site. All the shipping options are nice and clear. Thanks!”

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Posted 10 years ago

B&H Photo is rated 4.7 based on 2,017 reviews