B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,017 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,017 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service, just wish you had a 'real' UK operation. That said I can often order things from you and have them quicker than I would get them from a UK supplier. Geoff”

Helpful Report

Posted 9 years ago

“AMAZING SERVICE, I WILL NEVER GO ANYWHERE ELSE FOR MY CAMERA EQUIPMENT :)”

Helpful Report

Posted 9 years ago

“Great selection and handy for the hard to get bits that are unavailable elsewhere, plus lots of review advice and product info on most items. If buying smaller items from the UK, you need to accept the mailing option that lets you take care of any Import Duty and Tax as the Pre Paid method does not take into account the UK import allowances that are available when buying from the USA. My $16 purchase with postage $21.46 is no tax/duty due, but would have cost over $60 if I had taken the pre pay tax/duty option.”

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Posted 9 years ago

“The process was very quick and simple to use. Use paypal.”

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Posted 9 years ago

“Superb shopping experience”

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Posted 9 years ago

“EXCELLENT PRICES AND SERVICE”

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Posted 9 years ago

“Quick and easy to order.”

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Posted 9 years ago

“very good and easy to use”

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Posted 9 years ago

“Simple, clear and straightforward online experience. If I get my stuff when promised then 5 stars for you! Have a good day!”

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Posted 9 years ago

“Very fast and efficient site and service”

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Posted 9 years ago

“I would say a nice buying experience,and easy to work through.”

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Posted 9 years ago

“easy online shopping and lots of youtube demo . trusty and recommended.”

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Posted 9 years ago

“Initial impression is of a very well laid out website.Easy to navigate and the option to pay import taxes at checkout should speed up delivery to the UK.”

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Posted 9 years ago

“Reliable, lots of choices, quick and easy check out.”

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Posted 9 years ago

“Easy and quick. Let's see how it goes with International shipping... Thank you B&H”

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Posted 9 years ago

“B&H always provide excellent value and service both instore and online.”

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Posted 9 years ago

“Excellent website, with quality goods that are hard to find elsewhere. Clearly a company with a great international reputation! I really like the option to add all taxes and duties upfront, as this stops problems later on with import/export costs and charges. Many thanks for your service!”

Helpful Report

Posted 9 years ago

“Great site, shame duties are so high :-(”

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Posted 9 years ago

“Website was a pleasure to use!”

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Posted 9 years ago

“clear and easy”

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Posted 9 years ago

B&H Photo is rated 4.7 based on 2,017 reviews