B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,013 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't find UK stockist for the item I wanted, but I found it right away on your site. You have an excellent range of products.”

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Posted 8 years ago

“Really simply online ordering process even though order was placed form the UK.”

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Posted 8 years ago

“I couldn't source an Ona Bowery Black Nylon in the UK. Very reasonable shipping price”

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Posted 8 years ago

“Fantastic range of stock and easy shipping”

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Posted 8 years ago

“Quick, clear, good value, and selection of items. Friction-less shopping.”

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Posted 8 years ago

“clear, easy to use, great online shopping experience”

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Posted 8 years ago

“I visited B&H whilst on a visit to NYC and was bowled over by the expanse of the store, it was like, if you can't find it then you didn't need it in the first place. I loved the way it was busy but hardly any queing due to the way you operate sales, buy, pay, collect, loved that system!! Next customer service is second to none, every sales person we spoke to were very knowledgable in what we were buying, advice was abundant and clear. Yes it was delight visiting and buying from B&H its just a shame that there isn't a store like yours here in the United Kingdom. 11 out of 10 from me.”

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Posted 8 years ago

“Painless checkout.”

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Posted 8 years ago

“Efficient ordering system. I'll shop with you again.”

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Posted 8 years ago

“Great place to shop either online or at their shop.”

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Posted 8 years ago

“Excellent product. Excellent rice. Excellent service.”

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Posted 8 years ago

“Very pleased.....look forward to receiving asap! Giles”

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Posted 8 years ago

“The B&H is the very best online shop i have ever deal with.”

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Posted 8 years ago

“Easy transaction”

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Posted 8 years ago

“Very efficient service !!”

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Posted 8 years ago

“easy to use”

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Posted 8 years ago

“Easy order process”

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Posted 8 years ago

“Fast and easy ordering for a customer outside the USA who has found the process tricky on other sites”

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Posted 8 years ago

“Simple to order from UK using PayPal.”

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Posted 8 years ago

“All taxes paid without me having to deal with Customs etc. in the UK.”

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Posted 8 years ago

B&H Photo is rated 4.7 based on 2,013 reviews