B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,015 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,015 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quite easy for international”

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Posted 8 years ago

“Clear instructions for locating and placing an order.”

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Posted 8 years ago

“Easy to use.”

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Posted 8 years ago

“finding what is not available in europe”

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Posted 8 years ago

“Being in the UK, B&H has always been the dream store for me and in fact, it was the highest priority thing to see when I visited New York in 2013. Absolutely amazing place, I'd be amazing if anyone manages to leave the store without buying anything! Since my visit, I've purchased online several times, all without any problems and always top class service. Keep up the good work!”

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Posted 8 years ago

“Easy to use web site”

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Posted 8 years ago

“A really easy, straightforward purchase process, including import duties”

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Posted 8 years ago

“got what I wanted and on time”

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Posted 8 years ago

“clear ordering instructions and good prices.”

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Posted 8 years ago

“Very easy to shop and to ship items to the UK. Just hope the shipping and delivery goes as smooth.”

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Posted 8 years ago

“great service and speedy help”

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Posted 8 years ago

“I can get what I need quickly and efficiently which I cant get from UK”

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Posted 8 years ago

“Way cheaper than UK”

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Posted 8 years ago

“Superb choice of photography items - sometimes found nowhere else. Very competitive pricing too. Easy check out. Fast website and simple to navigate. Just what I need when I want something quickly.”

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Posted 8 years ago

“Nice and easy method of buying.”

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Posted 8 years ago

“Very simple international ordering.”

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Posted 8 years ago

“Great service, good website!”

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Posted 8 years ago

“very easy to use site....everything was plain sailing!”

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Posted 8 years ago

“You guys get things to the UK super fast. And it's amazing!!! But I'm not totally surprised... I'm from NJ and worked in Manhattan for 5 years so I know NYC efficiency when I see it!! Keep up the good work.”

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Posted 8 years ago

“Good prices! Sometimes e mailed are a bit slow but other that pretty damn cool.”

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Posted 8 years ago

B&H Photo is rated 4.7 based on 2,015 reviews