B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,033 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Tell us how B&H Photo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“B&H Photo BEST OF THE BEST”

Helpful Report

Posted 1 year ago

“Ease of finding what ever I need. Speed of checkout. Speed of item arrival.”

Helpful Report

Posted 1 year ago

“I like B%H Photo because is a place that you can trust and the shipment is fast and very good..Thank you B&H Photo for your service.”

Helpful Report

Posted 1 year ago

“Very easy to select and purchase items through the checkout with the let B&H handle duties and taxes option. I would like to see a better search engine for finding items though. It is much easier and more thorough to search using google search than to use the website search that B&H offers.”

Helpful Report

Posted 1 year ago

“B&H is the best photo shop to deal with as there are never any problems. I like the fast shipping”

Helpful Report

Posted 1 year ago

“Very handy to send gift cards to my son”

Helpful Report

Posted 1 year ago

“Excellent, lot of options, very easy and simple transaction.”

Helpful Report

Posted 1 year ago

“Love B&H!”

Helpful Report

Posted 1 year ago

“Ordering is easy, service is great, phone conversations very helpful, and excellent return policy.”

Helpful Report

Posted 1 year ago

“Super great website and checkout experience. Typically very fast regular shipping, even to Canada.”

Helpful Report

Posted 1 year ago

“I am very happy with customer service, price, delivery.”

Helpful Report

Posted 1 year ago

“Great as always, only wished if they also worked on vacations 👍”

Helpful Report

Posted 1 year ago

“Great supplies, great service, what else could I ask for. If only our Government worked this well.”

Helpful Report

Posted 1 year ago

“loaded with useful relevant information”

Helpful Report

Posted 1 year ago

“Easy and reasonable”

Helpful Report

Posted 1 year ago

“Best service around.”

Helpful Report

Posted 1 year ago

“fast delivery”

Helpful Report

Posted 1 year ago

“Paypal check out errors on mobile device & on desktop. Forced to use credit card.”

Helpful Report

Posted 1 year ago

Thank you for your order and this feedback. We regret your dissatisfaction. We're aware of the problem Comenity Bank is experiencing and we are working with them to resolve it. You can phone us at 800.221.5743 with your Payboo account number and the B&H order number and we will transfer your payment method to Payboo so you can get whichever of the Payboo benefits you prefer. Thank you for your patience and perseverance in completing this transaction. -- Henry Posner / B&H Photo-Video

Posted 1 year ago

“Ordered from B&H during the 1970s.Back then after discharge from the military while living in New York bought great camera Nikon equipment. In the recent past after ordering a TV and it had a damaged screen they immediately took back the TV and send me a refund”

Helpful Report

Posted 1 year ago

“great service”

Helpful Report

Posted 1 year ago

B&H Photo is rated 4.7 based on 2,033 reviews