B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,041 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,041 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to get the product quickly. I do like to talk with an employee, but that was not necessary since the company showed me the product and explain though statements what i wanted and needed. The photos of the product were excellent.”

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Posted 3 years ago

“Great selection and speedy delivery.”

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Posted 3 years ago

“Shopping is fast and easy. I have never had a problem with a return.”

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Posted 3 years ago

“Wow chat was fast and assisted me with a technical issue with a solution.”

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Posted 3 years ago

“Impeccable presentation and service.”

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Posted 3 years ago

“Always great service!”

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Posted 3 years ago

“Clear efficient direct website”

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Posted 3 years ago

“Experience with B&H is always the best. Thanks!”

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Posted 3 years ago

“Always an excellent selection, good prices, and great customer service (when you need it)!”

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Posted 3 years ago

“Top service and a lot 'in stock'!”

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Posted 3 years ago

“Accurate, reliable, fast.”

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Posted 3 years ago

“fast delivery”

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Posted 3 years ago

“Great Website, Very User Friendly...Thanks!”

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Posted 3 years ago

“I like how BH keeps my info from the last visit. Easy to shop here. You're doing so good.”

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Posted 3 years ago

“Helped me resolve an issue getting a microphone stand adapter when the vendors' spec sheet was wrong. They checked the item in the store and confirmed the error and found me the correct adapter. Awesome support!”

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Posted 3 years ago

“Always a great experience with BH. Competitive products with great descriptions.”

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Posted 3 years ago

“fast and easy, great service”

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Posted 3 years ago

“easy shopping nut can you send be a B&H Pin, lol.”

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Posted 3 years ago

“Professional, convenient and service.”

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Posted 3 years ago

“Always great and love the chat option. You guys ROCK!!”

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Posted 3 years ago

B&H Photo is rated 4.7 based on 2,041 reviews