B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,092 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a UK Customer I love shpping with these guys - by the web or instore (not often enough) the help and support is outstanding and always I have total confidence”

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Posted 3 years ago

“Ease of navigation”

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Posted 3 years ago

“awesome e-commerce experience”

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Posted 3 years ago

“B&H carries a HUGE inventory of photography equipment! They are my first stop for all the things I can't buy locally in my own town. Website is easy to navigate; placing an order is easy and they handle the duty/shipping to Canada for me!”

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Posted 3 years ago

“Excellent service & prices Fast Delivery”

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Posted 3 years ago

“Excellent service and prices”

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Posted 3 years ago

“It's just nice and easy, we like that !”

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Posted 3 years ago

“Always has everything I need in one place!!”

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Posted 3 years ago

“I was able to get the product quickly. I do like to talk with an employee, but that was not necessary since the company showed me the product and explain though statements what i wanted and needed. The photos of the product were excellent.”

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Posted 3 years ago

“Great selection and speedy delivery.”

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Posted 3 years ago

“Shopping is fast and easy. I have never had a problem with a return.”

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Posted 3 years ago

“Wow chat was fast and assisted me with a technical issue with a solution.”

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Posted 3 years ago

“Impeccable presentation and service.”

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Posted 3 years ago

“Always great service!”

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Posted 3 years ago

“Clear efficient direct website”

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Posted 3 years ago

“Experience with B&H is always the best. Thanks!”

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Posted 3 years ago

“Always an excellent selection, good prices, and great customer service (when you need it)!”

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Posted 3 years ago

“Top service and a lot 'in stock'!”

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Posted 3 years ago

“Accurate, reliable, fast.”

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Posted 3 years ago

“fast delivery”

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Posted 3 years ago

B&H Photo is rated 4.8 based on 2,092 reviews