B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,316 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Tell us how B&H Photo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was simple and easy to do; if the goods are delivered within the specified time I will be very impressed and certainly B&H again.”

Helpful Report

Posted 10 years ago

“quick and simple, thank you”

Helpful Report

Posted 10 years ago

“Really easy web site, great that shipping and taxes really clear. Takes the guess work out. Cool stuff too”

Helpful Report

Posted 10 years ago

“Glad too see you can pay duties & taxes for UK in advance , even with shipping and weak exchange rate , most products are worth betting from B&H , in fact you cannot always get them in UK”

Helpful Report

Posted 10 years ago

“A+++”

Helpful Report

Posted 10 years ago

“love this place, please open one in England :)”

Helpful Report

Posted 10 years ago

“Good experience but you need to allow non-US mobile numbers to be entered”

Helpful Report

Posted 10 years ago

“The B&H site is easy to navigate and guest checkout self-explanatory, and straightforward, even for international orders.”

Helpful Report

Posted 10 years ago

“GREAT CUSTOMER SERVICE - VERY PROMPT AND INFORMATIVE. NOW WAITING TO SEE IF SHIPPING PROCESS WILL LIVE UP TO EQUAL STANDARDS.”

Helpful Report

Posted 10 years ago

“We regularly buy tablets as complimentary rewards for our customers through this site. This is one of the very few that allow international shipping to almost all the countries our customers are in, and the whole process is very smooth. Thank you, B&H!”

Helpful Report

Posted 10 years ago

“Superior Online service.”

Helpful Report

Posted 10 years ago

“Great company. Buying from B&H is easier than most UK stores”

Helpful Report

Posted 10 years ago

“Fantastic”

Helpful Report

Posted 10 years ago

“very easy site to use”

Helpful Report

Posted 10 years ago

“Very good supplier.”

Helpful Report

Posted 10 years ago

“You were the best each time!”

Helpful Report

Posted 10 years ago

“Great site, fast service”

Helpful Report

Posted 10 years ago

“Fast and efficient service, just wish you had a 'real' UK operation. That said I can often order things from you and have them quicker than I would get them from a UK supplier. Geoff”

Helpful Report

Posted 10 years ago

“AMAZING SERVICE, I WILL NEVER GO ANYWHERE ELSE FOR MY CAMERA EQUIPMENT :)”

Helpful Report

Posted 10 years ago

“Great selection and handy for the hard to get bits that are unavailable elsewhere, plus lots of review advice and product info on most items. If buying smaller items from the UK, you need to accept the mailing option that lets you take care of any Import Duty and Tax as the Pre Paid method does not take into account the UK import allowances that are available when buying from the USA. My $16 purchase with postage $21.46 is no tax/duty due, but would have cost over $60 if I had taken the pre pay tax/duty option.”

Helpful Report

Posted 10 years ago

B&H Photo is rated 4.8 based on 2,316 reviews