B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,387 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,387 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“got what I wanted and on time”

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Posted 10 years ago

“Supplied what I needed in reasonable time”

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Posted 10 years ago

“clear ordering instructions and good prices.”

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Posted 10 years ago

“Very easy to shop and to ship items to the UK. Just hope the shipping and delivery goes as smooth.”

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Posted 10 years ago

“great service and speedy help”

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Posted 10 years ago

“I can get what I need quickly and efficiently which I cant get from UK”

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Posted 10 years ago

“Way cheaper than UK”

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Posted 10 years ago

“Superb choice of photography items - sometimes found nowhere else. Very competitive pricing too. Easy check out. Fast website and simple to navigate. Just what I need when I want something quickly.”

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Posted 10 years ago

“At least this company Does have an Actual Domke FA-140 Utility Strap - with spring clips - in stock. Unlike amazon, which continues to SHOW what Looks Like an FA-140, but which in fact is something completely different. The reason why you have Not been awarded a full five-star rating is your Concealment of ridiculously over-priced and imaginary "Taxes", which customers in the UK do Not have to pay - this is treading so close to actual theft, if one is in a hurry to complete a transaction, that it may as well be considered deliberately larcenous. Disgraceful.”

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Posted 10 years ago

“Nice and easy method of buying.”

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Posted 10 years ago

“Very simple international ordering.”

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Posted 10 years ago

“Great service, good website!”

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Posted 10 years ago

“very easy to use site....everything was plain sailing!”

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Posted 10 years ago

“Easy to use but would have liked PayPal option to work with gift vouchers I wanted to redeem”

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Posted 10 years ago

“You guys get things to the UK super fast. And it's amazing!!! But I'm not totally surprised... I'm from NJ and worked in Manhattan for 5 years so I know NYC efficiency when I see it!! Keep up the good work.”

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Posted 10 years ago

“Good prices! Sometimes e mailed are a bit slow but other that pretty damn cool.”

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Posted 10 years ago

“Really quick feedback on the live chat and the only place to have in stock what I need!”

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Posted 10 years ago

“Easy to use website, good prices thank you please :)”

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Posted 10 years ago

“very thorough clear layout of postage options”

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Posted 10 years ago

“Very straightforward ordering from the UK. All taxes sorted out for you, excellent. I also save nearly £200 on UK prices! Will use again.”

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Posted 10 years ago

B&H Photo is rated 4.8 based on 2,387 reviews