Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipment. Package arrived when they said it would. Would definitely order from them again.”

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“Awesome deals . I would buy again from Big Frog supply the customer service excellent .”

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“Price match. Phil is great! Will use again great customer service.”

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“Made 2 separate orders. The prices are competitive and Item arrived quickly with excellent boxing protection. Status of item from order to shipping to arrival are all updated quickly through email notification.”

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“I'm really impressed by the excellent price and the quality of the product. I got the high water indicator super fast and was able to get it installed quickly. Thank you”

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“Very good and fast service. Order arrived quicker than I expected.”

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“The sales Rep., I guess that's his title, was very helpful. He spent time talking about the item I had picked out to buy which helped me affirm that I had made the right choice. No rush on the phone conversation and taking my order. Service was unbelievable. The item arrived the day after I ordered it. How did they do that? The price was great as well. What else do you need?”

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“Excellent service. Order was filled fast and delivered when promised. Will definitely use Big Frog Supply again”

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“Price was great, delivery was quick and the product worked perferctly!”

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“got what i wanted very quickly! thanks for the speedy response.”

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“Fast with their service. The price was good. Can't ask for better service. Will be shopping with them more often.”

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“Everything was fast and easy. No issues at all. Competitive pricing!”

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“Exactly the product i wanted delivered in a timely fashion.”

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“Everything was correct and timely. Thanks for the great service.”

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“Big Frog's price was the lowest for the item I ordered (based on searching several other potential suppliers) and they offered truly free shipping (in contrast to one competitor who wanted about $9 for "handling"). The item was shipped very promptly and we received it quickly. Can't ask for anything more!”

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“Quick delivery product working fine thanks for a great product at a good price”

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“I purchased two turfgrass tiles to create a grassy area that I can drive over in a small area next to my driveway. Not only was the product of high quality and worked as advertised, but it was shipped out faster than any online purchase I have ever made, from anywhere, ever! On top of that, the price was reasonable and I didn't have to pay for shipping. I would buy from Big Frog again without a moments hesitation. Thank you for a great experience!”

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“The prices made me calm, the telephone guy was nice, and the email quick response was something a customer needs to see to assure all is going fine, even shipping. Thanks again I came back!!”