Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never had to call and asked anything. Everything was made clear in the Q&A. Above all I was notified every step of the way. I will recommend them to other contractors.”

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“I got a great price, fast delivery, and the product is exactly what I wanted. You can't beat that!”

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“Had exactly what I needed (and as described), and super fast shipping. Definitely recommend to newcomers to the site - I was one.”

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“Fast, efficient service, got exactly what I wanted with fast processing and delivery.”

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“Extremely fast delivery. Great prices! Excellent communication. Five stars”

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“Good price and easy transaction, and fast delivery, thanks.”

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“The ordering was easy and the shipment arrived in a very timely manner”

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“Great on the phone. Fast shipping. Perfect product!! Already recommended them!”

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“They had what we wanted, which was a hard to find part. Efficient shipping and no problems.”

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“A great selection of quality inexpensive parts, and fast shipping!”

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“Great price delivery timing excellent free shipping A plus”

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“Big Frog had the best price on the item I was looking for (sprinkler system indexing valve), and they had it at my door 3 days after I ordered it. Those are the things I value most when I shop online.”

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“I needed to order some Rain Bird sprinkler heads. I had a question about them since it seems the sprinkler heads were different from the ones I purchased 13 years ago. So, I called them. The fellow who answered the phone was very helpful, so I then order several of the sprinkler heads, 2 different kinds, so I could replace my old ones. I appreciate the very good customer service.”

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“Ordering process went very well; Nozzles I ordered came with Screens which were not displayed at website so I assumed would not be included with the Sprinkler nozzes....so an added Bonus.....Great Shopping experience”

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“I could not be more satisfied with my phone call to customer service then the price and super fast shipping. A new site I will continue to search on and use. Thank you!”

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“Excellent service. They handle a large variety of products.”

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“Web site was clear and easy to work with. Order filled quickly.”

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“Purchased drip irrigation heads unavailable at Home Depot or Lowes. Very good price. Fast shipping. Very pleased”

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“I had trouble trying to purchase a particular kitchen sink, every vendor said it was on back order until I reached out to Big Frog, I actually talked to someone, he put me on hold to contact the manufacturer directly to find out the availability, they had it & it was shipped & I received it in four days, great service !”

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“Fantastic service from start to finish.......(Bravo Guys). I wish all suppliers work as well. M.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews