Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,965 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Great selection, good prices, fast and prompt shipping and best of all: ability to pay with ApplePay!”

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“Good service, the order the invoice info and delivery.”

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“quick and efficient with good prices. Hard to find for reasonable prices elsewhere.”

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“I ordered the wrong faucet because the description was insufficient on the website. It is hard to believe that it cost $100 to restock this item that was returned in the exact condition that it was received. The new one I ordered to replace it was packaged worse than the one I returned.”

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“Great prices , on time as described, always help full with questions”

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“Super fast shipping and good selection of hard to find parts.”

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“Arrived quickly and works just right for the faucet!”

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“Good price and good service. Will definitely buy again as needed.”

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“I was very impressed with the amount of communication that was given regarding my order. I was kept up to date on every phase of my order from start to finish.”

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“They had a hard to find product. I ordered it and it was shipped immediately. No problems!”

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“price is right, service very good. I'll be back”

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“I found Big Frog Supply online. They had the item I was looking for which I had been unable to find. I had never heard of them and I couldn't find an address for their location. I telephoned and double checked the item was in stock. I asked them where they were and I was told Virginia. So, I went ahead and ordered a $1,000 worth of irrigation valves. I received the package in less than a week. I couldn't be happier and I will remember the name for sure.”

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“First time online buyer, was sent the wrong size gloves.”

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“The motion activated sprinkler made it to my house in very good time and I THINK it is going to be effective in keeping the blue heron away from my pond! I hope the bird has moved on to other hunting grounds”

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“I was kept up to date on every aspect of my order.”

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“The product I order was priced right and shipped very fast - received one day ahead of schedule. VERY satisfied with the service from Big Frog Supply.”

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“I ordered 2 shovels and they are very very good quality and came packaged very well. Thank you!”

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“Good price on sprinkler I needed, but had to pay shipping and shipping took longer (compared to Amazon)”

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“Got my order and I am very happy. Thank you.”

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“The best, quick response, excellent All the way around! Tracking very helpful! I don’t have words to describe how wonderful Big Frog Supply has been over the past seven or eight years I have purchased their products!”

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Big Frog Supply is rated 4.8 based on 5,965 reviews