Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got what I ordered and it got to me quickly. Will order from again”

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“Finally I can buy the sprinkler heads I need. I wanted fixed 90 degree heads with minimum diameter. Not availabe anywhere else. Good price too.”

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“The item I bought came super fast and it works flawlessly. I'll definitely keep buying from Big Frog Supply. Thanks!”

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“Took my order nicely, and product was received right on schedule . Mahalo and aloha!”

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“Sent what I ordered in a very timely manner did what I was wanting”

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“The site was easy to navigate and the items arrived earlier than promised. Great job!!!”

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“Ordering was easy, delivery was made a day earlier than expected. Emails received with tracking information.”

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“On time. Great price. Quality products... Will definitely use again.”

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“I needed to buy a few specialized sprinkler heads, a small purchase of only about $7. Big Frog's competition wanted to add a $10 handling charge for small orders, basically a penalty for not spending more. Big Frog didn't have this - their prices were excellent, shipping cost more than fair, extremely fast to ship, and no penalty for small orders. I'll be back for more!”

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“Fabulous communication from start to finish. Product arrived really quickly! Will gladly order from Big Frog in the future.”

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“I located a hard-to-find irrigation filter on Big Frog Supply. The website was easy to use, the communication at every step, including shipping updates, was excellent from the time I placed the order until I received it. The items were just as described. I could not be happier with the entire process. Thanks!”

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“Your service rep. Was very helpful and made my purchase easy.”

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“easy to use website and great with questions about products on the phone!!!”

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“They're very fast to deliver and very competitively priced.”

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“Efficient in expediting any order. Quick appologetic to respond to an error.”

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“It was competitive, quick and delivered on time. I have not installed the item as of yet.”

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“fair price. quick response and fast delivery time. couldn't ask for anything more thank you big frog”

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“This was my first order from Big Frog Supply. They shipped same day ordered & responded right away to a question I had. I would order from them again & recommend them to others.”

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“I found what I needed easily. The product information videos were informative and appropriate. I ordered it and got it quickly. Very satisfied.”

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“Great service and price. Fast delivery. No extra contacts needed.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews