Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, responsive customer service. Great communication, and they ship lightning fast!! I haven't had a chance to use the hot water heater yet, but I hope it ends up being as good as their customer service!”

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“Shipping was fast, delivery was fast, packaging was great, and tracking updates were awesome.”

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“Big frog was the easiest online ordering there is. Shipped and received the valve within a couple of days! Thanks Big Frog”

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“Even though I had to return the item, the whole process of ordering,shipping, and return was very professional and timely.”

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“Simple checkout and very quick delivery. I found what I wanted with ease thanks to the clear photos and descriptions. I will shop Big Frog again for my lawn care needs.”

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“Excellent customer service on the phone. Great follow through up until the package was delivered.”

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“Great service, I received my order exactly on time and at a good price. I’m glad that Big Frog Supply came up when I googled the Rain Bird item I needed.”

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“good price and quick shipping that's all they need to do”

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“The order was on time and on budget was a pleasure to do business”

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“Accurate product description and delivered on time as promised.”

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“Best price and super fast shipping, I highly recommend them!”

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“Great so far ,I will give you a review after I’ve completed my my return. waiting on return label !want you to send it to me in the mail cause my printer is not working”

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“Easy ordering, had what i was looking for and prompt shipping”

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“I was looking for a Rainbird part for my irrigation controller & Big Frog had the best price by far and they shipped the same day I ordered it. Ordered on Monday & got it on Wednesday!”

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“Order came in quick and got the correct item.”

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“They had very good prices and fast shipping. Items as described.”

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“Great prices and fast shipping very pleased with their service”

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“Big Frog delivered the package on time and as described.”

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“Speedy shipping. I had an issue and I got a response quickly.”

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“From the receptionist to the customer service guys Big Frog does it right. There slogan is more than that, I ordered in AM and by afternoon I had a UPS tracking number. Great customer service great product, Grundfos Scalia 2 booster pump. Thank you BF.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews