Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service rep was easy to talk to very helpful and knowledgeable of the products. I purchased the item I asked about and used it and it did the job extremely well. Very satisfied customer here and I will be purchasing items in the future.”

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“Friendly staff and very knowledgeable of products. Answered questions and assisted with order.”

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“Fantastic, quick, easy. Would definitely order from them again.”

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“Big Frog Supply was a pleasure to do business with again and I will be returning with any of needs I have. Quick response, quick shipping, and fair prices. Thank you.”

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“Don’t remember the salesman’s name that I talked to but he was very helpful. Excellent help, excellent service with product sent as requested. They will have my business. Thank you”

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“Great product and super fastshipping can't wait to use it”

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“The product arrived quickly and it is working great! Thank you very much for sending it quickly for my needs. You're company is awesome!!!”

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“Thank you for assisting me with my order over the phone! Very courteous customer service! I appreciated the quick deliver as well!”

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“The price was right and it came quickly, the pump worked as advertised.”

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“The rep was extremely helpful and efficient in processing my order and following through with shipping. Very impressive! Thank you”

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“It was the right exact parts I needed and fast delivery”

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“Big Frog supply is very competitive with pricing and I couldn't believe how quickly the product arrived at my door. I believe it was within 4 days from order to door step”

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“I could not believe the timely manner at which my order was shipped. Very satisfied. It arrived in perfect condition. It was exactly what i expected of the product. Thanks!”

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“Very helpful determining what parts were needed. Shipped same day and arrived quickly. I will use this company again.”

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“Prices are very competitive at Big Frog. And the Customer Service is very good. They answer the phone quickly when you call and take the time to explain issues and problems with an order. Communication is very important these days when buying over the web and the reps take the time to respond with understandable and concise e mail messages/questions. I am a repeat customer.”

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“We were in the need of a 3/4'' Model 720A Pressure Vacuum Breaker Valve”

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“Great customer experience! The service department was helpful, professional and welcoming. They answered my questions quickly and were detailed on what to expect with the shipment. I would recommend this supplier.”

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“Had what I needed and got it right out to me.”

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“Easy order fast shipping perfect fit good product American made overall very happy”

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“My hot water heater shipped within 15 minutes of ordering it. Arrived in a few days. I’m a contractor and will only purchase from Big Frog for my homes. Honestly couldn’t have been a better experience.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews