Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick shipping. Kept me updated from order to delivery.”

Helpful Report

“Quick and accurate fulfillment of my online order. Thank you!”

Helpful Report

“Great price, happy with the sprinkler heads delivered quickly and with accurate description”

Helpful Report

“Item shipped in a very timely manner and was just as advertised.”

Helpful Report

“Very fast shipping. Received wrong item so they sent me a new item right away, received within 2 days. Would definitely buy from Big Frog Supply again.”

Helpful Report

“They had the controller in stock and shipped quickly. I would recommend Big Frog”

Helpful Report

“Big Frog had the equipment I was looking for at a very reasonable price. Online ordering was very fast and efficient, and the item was shipped and delivered in very short order.”

Helpful Report

“It was easy to find and the price is good and affordable fast shipping”

Helpful Report

“Easy to locate replacement solenoid for sprinkler valve; good price; arrived before scheduled delivery date; installed and solved problem I was having.”

Helpful Report

“Good pricing and the product was shipped immediately with Fedex and not USPS. It arrived in a timely manner. Nothing but good to say about the experience.”

Helpful Report

“Part came quickly and was as described. My tub lives again!!!!! thank you”

Helpful Report

“I placed an order for a tankless water heater with a model number RUR199IN. . Got a call right away from Ruby that an upgraded model RUR199IN will be shipped automaticallu even if the cheaper model RUR98IN was purchased. Which is about $400-500 difference. Had to have the valve drain plug replaced, and it was shipped immediately. Excellent service!!!”

Helpful Report

“Very easy and convenient. Better price than Lowe's and home Depot”

Helpful Report

“I thank you guys for doing a great job you sent me wrong parts but you corrected it right off the bat sent out the right parts I'm very happy with your service five stars all the way”

Helpful Report

“Very good product, quality and price. Delivered on time. Thanks Big Frog Supply.”

Helpful Report

“Although I have not received my order yet the experience has been just fine thank you so much”

Helpful Report

“Shopping online was easy. They communicated with me every step of the way from ordering to delivery. I received my item on time. I will shop there again.”

Helpful Report

“Great prices, best selection I could find, and super fast shipping.”

Helpful Report

“The products were sold at a great price, and the customer service was excellent”

Helpful Report

“Ordered 3 irrigation valves. Good price. Great communication. Quick Ship. All Good!”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,969 reviews