Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When RainBird couldn't fulfill my entire order, Big Frog had the items in stock and got them to me quickly.”

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“Great products to choose from and excellent service and shipping”

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“Lowest price for the item I was looking for. Fast shipping as well!”

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“I have purchased irrigation valves from you. It’s all work and have had no problems. Thank you for all the good services.”

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“Great quality from rain-bird. Extremely happy with the performance. I’ll be back.”

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“Excellent pricing and quick delivery in these trying times! Will call on them in the future!”

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“Excellent communication and service through the process and very fast delivery! Highly recommend!”

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“Order was accurate and shipping was very fast, couldn't be happier.”

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“Paid for it and it said it would be here in 3 days . It came in 3 days . Ty”

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“Easy ordering process. Price and selection were nice. Communication throughout was great.”

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“Customer service provided me with additional information for to get additional venting hardware for tankless water heater installation. AAAAA+++++”

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“Had the items I needed at a much better price than any big name stores. Made purchase products work as designed perfectly. Very Pleased with purchase”

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“Quick shipping and the item was exactly what I ordered. Will order again if I need more.”

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“Correct product order fulfilled quickly and shipped promptly, at a price lower than even Amazon. Thanks very much for the excellent service.”

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“Made a call to Big Frog regarding an order placed with Amazon. We found that my order had been cancelled, for no apparent reason. After talking with one of your sales persons, she advised me that she was cancelling my order with Amazon. She than placed a new order with the item that I needed. 2 Days later I had the item that I needed and was installed the same day, and working as expected.Thank you for your great service. Mike Brockamp. I will be using your company in the future.”

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“Easy to order website, super fast delivery and the right product that I ordered, all things that make on line ordering easy. Thank you”

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“I ordered a descaler kit for a Tankless water heater .. The service was prompt on time and it was exactly what I wanted . Free shipping was the important element of the order .. for me .. No regrets”

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“Got the product I needed and delivered very promptly, most likely will use again. Thanks Big Frog Supply.”

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“Great service, the product was what I was hoping for.”

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“Descriptions were good, checkout standard fare, shipped promptly,arrived promptly (a little early in fact), and as ordered. No hassles.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews