Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for sending the supplies ordered so quickly. You were recommended by so son whose company orders a lot from you, he was right you're awesome!”

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“Simply and quick website navigation to find what need with wicked fast shipping. Best online experience in quite a while. Thanks Frog people !”

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“Got exactly what I needed quickly. No issues at all.”

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“My name is Robert Womack and I own a lawn care business for 5 years now. I have a lawn client who has renters with dogs. They apparently broke the screw cap to one of the rain bird valves. I was pleased to find a replacement part from Big Frog Supply. I will definitely order from them again!”

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“I ordered the wrong part. Big Frog did the best they could do to resolve my mistake. Great customer service. Thanks Big Frog!”

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“Great web site and service and delivery was on time. I’ll be back to buy more here!”

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“Easy to order and good value in the items I purchased.”

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“Competitive pricing. Got it on time. It worked like a charm.”

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“It didn’t take long for part to arrive and it works perfectly”

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“Site was functional and communication was excellent. Glad to have found this source.”

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“Seamless and trouble free order entry, payment, and prompt delivery! All good!”

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“Very nicely priced, very timely shipment. I've ordered several items from them over the years, and I'm always pleased with their service.”

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“Great communication. Better prices than Amazon and super fast shipping.”

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“Was able to locate a hard to find tool at a fair price and low shipping cost. Thanks Big Frog. These Fiskars loppers are perfect to carry in a pack for trail work and perform as well as my long handle loppers. Highly recommend.”

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“Fast shipping after placement of the order. Happy with the purchase”

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“After easily placing my order on-line, I decided to make another order; however, I couldn’t add to the previous order. I called sales/customer service and they quickly combined the two orders and it was shipped together. My order was promptly shipped and received in a timely manner.”

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“They had what I needed and at a great price. And the shipment was blazing fast. Thank you!”

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“Our old controller died and we spent the winter months without having to water. The weather has warmed up earlier than expected and our lawn was starting to brown. We ordered a new controller from Big Frog and it is now installed and functioning well. It has so many more features than our old controller. A great improvement.”

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“Very professional. Very fast shipment. Keep up the good work. Thanks”

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“Just have to tell the truth I order a backflow 3 weeks ago it shipped and was in my home town within 36 hours then the nightmare begins... 2 weeks go by I can’t get a hold of no one (shipper or big frog) I was hitting the post button here when my phone rang form big frog Ms Ruby was on the phone she actually handled the situation and shipped at my request with another shipper ( big brown) it arrived today on schedule in one piece thank you Ms Ruby from big frog she did actually what she said she would do! Really nice to work with great people really not happy the (x shipper)”

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Big Frog Supply is rated 4.8 based on 5,969 reviews