Login
Start Free Trial Are you a business? Click Here

Big Frog Supply Reviews

4.7 Rating 5,971 Reviews
93 %
of reviewers recommend Big Frog Supply
4.7
Based on 5,971 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
Read Big Frog Supply Reviews

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Great price and fast shipping!!!! Will definitely recommend to family and friends.”
Helpful Report
“It is great that BIG FROG ships out the order right away. But USPS is terrible!! It took them 3 full days in Houston where I'm at to deliver to my door.”
Helpful Report
“great service and fast shipping! will use big frog again! thank you”
Helpful Report
“All the parts for my irrigation needs were in stock. The order arrived quickly and intact. Will order from again!”
Helpful Report
“Product arrived on time and in good condition. Shipper was not kind to the packaging but everything was in good shape and installation went well. Would have rated very good but had some issues at beginning trying to order on the phone. After getting in touch with Big Frog Supply and placing order everything worked great.”
Helpful Report
“03/02/2019 The Rinnai Tankless water unit is working great . Good price for the unit”
Helpful Report
“great service and even better communication! Thanks big frog!”
Helpful Report
“Good customer service on the phone, order shipped the day the order was placed, arrived via UPS three days later, as promised. It was a Rinnai RUC80iN tankless water heater, heavy at 80 pounds.”
Helpful Report
“Big Frog made me happy by offering the product I needed at a reasonable price and it was delivered super fast. Great web site and easy ordering made the purchase an exceptional shopping experience.”
Helpful Report
“Quick , easy , and fast service. Very good low prices.”
Helpful Report
“Their online description of the item was very detailed. The shipment was pronto.”
Helpful Report
“Great service! My order has been sent to me the day I ordered it ! Great prices,very helpful staff. Will recommend them to my family and friends !!!”
Helpful Report
“I’m very impressed to work with them,very nice people, very good service! Thanks!”
Helpful Report
“The timely way that the Grunfoss pump was delivered with the necessary instructions for attaching the pump to Rinnai tankless water heater. Thank you”
Helpful Report
“Customer service was great allowing me to send a part back in a few months due to me being out of the country. They also answered my technical question before the manufacturer could get back to me a week later. Thanks”
Helpful Report
“It work and I was kept informed through the shipping and delivery process”
Helpful Report
“This is the second product I have ordered and couldn't be happier with the service. Both times the purchasing and checkout was simple and delivery on time. My second order came by a freight carrier and the maceration toilet box was in perfect shape. Both items I purchased were at a better price than competitors as well.”
Helpful Report
“The transaction and communications were good and it would have arrived on time except there was tons of snow and ups was unable to deliver a few times. It finally arrived and the packaging was really beat up. Everything look ok inside but I haven’t been able to use it yet. The bottle of liquid leaked a little. I think it probably got banged around I. The truck a lot. I don’t think they would have shipped it in this condition.”
Helpful Report
“Fast shipping, great communication, product was exactly what I expected. Really couldn't have asked for better.”
Helpful Report
“Wow! Good value (competitive price), immediate response and delivery, and great communication while in transit. Very pleased!!”
Helpful Report
Big Frog Supply is rated 4.7 based on 5,971 reviews